ZIWO Reviews & Pricing
by ASWAT Telecom & Media | Founded 2016
Categories:
What is ZIWO?
ZIWO is a rising software platform that ranks 140 among all Call Center Software according to our research analysts and 60 crowd-sourced reviews from 1 source. Starting from $40, ZIWO is priced a notch under most others, has offered a free trial in the past and is most advisable for all company sizes. ZIWO can be deployed online and on-premise and is accessible from a fewer number of platforms including Windows and Linux devices. Similar alternatives to ZIWO include Squaretalk, wolkvox and EVS7.PRICE
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ZIWO Pricing
Based on our most recent analysis, ZIWO pricing starts at $40.
- Price
- $$$$$
- Starting From
- $40
- Pricing Model
- Still gathering data
- Free Trial
- Yes, Request for Free
Training Resources
ZIWO is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for ZIWO:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
ZIWO Reviews
Based on our most recent analysis, ZIWO reviews indicate a 'excellent' User Satisfaction Rating of 94% based on 60 user reviews from 1 recognized software review sites.
Key Features
- Access Controls/Permissions
- Activity Dashboard
- Agent Interface
- Alerts / Escalation
- Alerts/Notifications
- Appointment Management
- Archiving & Retention
- Audio / Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Billing & Invoicing
- Blended Call Center
- By-Extension Reporting
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Duration
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Conversion Tracking
- Cost Analysis
- CRM
- Customizable Reports
- Electronic Signature
- Email Management
- Employee Activity Monitoring
- Employee Directory
- Event Triggered Actions
- Fax Management
- File Sharing
- File Transfer
- Inbound Call Center
- Inbound Reporting
- IVR / Voice Recognition
- Keyword Tracking
- Knowledge Base Management
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- PBX
- Performance Metrics
- Phone Key Input
- Pre-recorded Messages
- Predictive Dialer
- Progressive Dialer
- Quality Management
- Queue Management
- Real-Time Chat
- Recording
- Remote Access/Control
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- Scheduled Recording
- Self Service Portal
- SIP Trunking
- SMS Messaging
- Social Media Integration
- Softphone
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Telemarketing Management
- Text to Speech
- Third Party Integrations
- Time Zone Tracking
- Two-Way Audio & Video
- Unattended Call Management
- Unified Communications
- Usage Tracking/Analytics
- Video Chat
- Video Conferencing
- Virtual Assistant
- Virtual Call Center
- Virtual Extensions
- Voice Customization
- Voice Mail
- Voicemail Transcription
- VoIP
- Who Answered Log
- Workflow Management
- Workforce Management