FTMaintenance Reviews & Pricing

Key Features

• Asset Management
  • Asset Hierarchy: Keep your stuff organized by grouping similar items. For example, if you run a manufacturing plant, you can organize assets by production line, then by equipment type (e.g., conveyors, mixers, packaging machines).
  • Tracking: Keep tabs on crucial asset information such as location, status (operational, under maintenance or out of service), condition and a complete maintenance history.
  • Audit Trail: Maintain a detailed log of all maintenance activities (work orders, inspections, repairs, replacements and preventive maintenance tasks) performed on each asset.
  • Meter Tracking: Keep track of how much your equipment is being used. For a car, that's mileage. For a factory machine, it might be hours of operation. This helps you know when it's time for a tune-up or maintenance.
  • Preventive Maintenance: Schedule regular checkups for your equipment, just like you would for yourself. This helps you catch small issues before they become big problems. For example, if you manage a school’s facility, you can schedule yearly fire alarm inspections to ensure safety.
  • Reports: Get a snapshot of how well your equipment is doing. Is it producing enough? Using too much energy? Think of it like a report card for your machines, showing you where they're excelling and where they need improvement.
• Work Order Management
  • Creation: Automatically create work orders based on triggers like a schedule (regular inspections) or when something unexpected happens (a machine breaking down). Assign work orders to specific technicians or teams based on skills and availability. Distribute work orders to technicians via email, print or directly to their mobile devices.
  • Tracking: Keep tabs on your work orders in real time. You'll know exactly who's doing what, how long it's taking and what materials they're using. This helps you stay on top of things and make sure repairs happen quickly.
  • Prioritize and Schedule: Decide which work orders are most urgent and need to be done first. You can also schedule maintenance tasks ahead of time, so you're not caught off guard by unexpected repairs.
  • Attachments & Notes: Attach photos of a faulty machine part or add notes about the repair process to provide context and documentation.
  • Reopening Work Orders: If a technician forgets to log used parts, they can reopen the work order to add that information later.
• Inventory Management
  • Tracking: Monitor both your regular stock items like light bulbs and lubricants and less frequent items like specialized replacement parts. When you use a part for a repair, the system automatically updates your inventory so you always know what's left.
  • Reorder Points: Set unique reorder points for each item based on usage patterns and lead times, receiving automatic notifications when it's time to replenish stock to prevent shortages
  • Supplier Management: Keep all your supplier information organized in one place. You can see who you've ordered from in the past, how much you paid, and how long it took to get your order.
  • Purchase Order Management: Let's say your maintenance team needs a new set of wrenches. The system can create a purchase order, send it to your preferred supplier and update your inventory when the wrenches arrive.
• Preventive Maintenance
  • Scheduling: Automatically schedule routine maintenance tasks based on time (e.g., weekly, monthly, annually) or usage (e.g., operating hours, mileage). You can create unique schedules for each equipment.
  • Maintenance Checklists: Create checklists tailored to each equipment, whether it's a simple task like checking the oil level in a car or a more complex procedure like inspecting an industrial HVAC system. You can include step-by-step instructions, checkboxes and even photos to guide technicians through the process.
  • Maintenance Calendar: Different types of tasks are color-coded, so you can quickly tell what's what. For example, routine inspections might be green, while urgent repairs are red. Need to move a task to a different day or assign it to someone else? Just drag and drop the task on the calendar, or click a few buttons to reassign it.
• Maintenance Reports: Get started with pre-built reports like work order summaries, asset histories and inventory reports. Easily find the information you need by filtering and sorting lists based on your criteria. Share data with others by exporting reports in formats like PDF, Excel or CSV.
• Maintenance Requests
  • Request Portal: Did a light bulb burn out in your conference room? Instead of calling the maintenance team or sending an email that might get lost, an employee can simply log into the online portal and submit a request.
  • Communication Tools: Remember that employee who reported the broken light bulb? They'll get an email letting them know their request has been received and is being worked on. They might even get a notification when the repair is complete.
  • Request Form: A tenant in an apartment complex discovers a leak under their kitchen sink. Using the online form, they can easily provide all the necessary details, including the location of the leak and its severity. They can even attach a photo to help the maintenance team understand the issue better.
  • Configurable Workflows: Administrators can choose whether requests are automatically converted to work orders or go through an approval process.
• Mobile App: Technicians can see all their assigned work orders on their phone or tablet. They can also update work order statuses on the go. And If they spot a potential problem, they can create a new work order or service request right from the field.

Approach to Common Challenges

• Inefficient Work Order Management: We've all been there — work orders piling up, confusion about who's doing what and important tasks slipping through the cracks. The system helps you streamline work order creation, assignment and tracking, eliminating confusion and reducing equipment downtime.
• Lack of Preventive Maintenance: Tired of unexpected equipment failures throwing a wrench in your plans? The solution enables you to create detailed schedules based on time or meter readings, helping you schedule regular upkeep of critical machinery, reducing unexpected failures and costly downtime.
• Poor Inventory Management: Nothing's worse than a maintenance task grinding to a halt because you can't find the right part. The platform provides a centralized database to track spare parts including quantities, locations and reorder points. Technicians can quickly search for and locate the needed part such as a replacement belt for a conveyor system, ensuring minimal delays and uninterrupted production.
• Difficulty in Reporting and Analytics: Ever wish you had a crystal ball to see how your maintenance efforts are really impacting your bottom line? The product offers customizable reports and analytics, delivering clear insights into maintenance performance, asset health and resource usage, empowering you to make data-driven decisions.

Cost of Ownership

Training Resources

• Training Webinars: Led by experienced trainers, these webinars focus on core FTMaintenance functionality for both basic users and system administrators. Sessions include live Q&A to answer your specific questions.
• Video Tutorials: The video library offers software overviews and feature demonstrations, giving you a visual way to learn.
• Custom Training: Tailored to your organization's specific needs, these sessions cover areas not addressed in the standard webinars. They are conducted via screen-sharing and can be hands-on with your own FTMaintenance software.

FAQs