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#23

Interal is ranked #23 in the CMMS Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Interal Pricing

Based on our most recent analysis, Interal pricing starts at $95 (Monthly).

Price
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Starting From
$95
Pricing Model
Monthly
Free Trial
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Training Resources

Interal is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Interal:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Interal Benefits and Insights

Why use Interal?

Key differentiators & advantages of Interal

  • Create and Stick to Preventive Maintenance Plans: Assign tasks to technicians with drag-and-drop work orders and track maintenance tasks with real-time updates. Plan repair days, weeks or even months ahead of time to increase asset longevity and decrease unexpected downtime.
  • Make Data-Driven Decisions: Gain insights into maintenance metrics and work orders via dashboards, collect long-term data, and get visibility into operations in order to make smarter decisions.
  • Track Work Order Process: Leverage role-based accounts to request work orders and track their progress once they’ve been approved. Assign tasks and monitor the time spent completing them to track performance and assess productivity.
  • Keep Detailed Maintenance History: Easily access serial numbers, warranty details, asset location, parts lists and maintenance history from a desktop or mobile device to retrieve extensive asset information at a glance as well as update it when needed.
  • Organize Parts: Stay organized by recording profile information, tracking maintenance on individual parts and locating parts within assets to automate organizational tasks and reduce inventory loss.
  • Ensure Safety: Prevent unauthorized access to assets, machinery and the maintenance system using integrated lockout procedures. Safety documents associated with specific equipment are automatically attached to work orders assigned to those assets for easy access that promotes technician safety.
  • Customize Solution: Customize the platform to suit industry and organizational needs.

Industry Expertise

INTERAL is a software solution that specializes in helping businesses manage their maintenance operations, particularly in industries like manufacturing, healthcare, and the energy sector. It's best suited for organizations that need to track assets, schedule preventive maintenance, and manage inventory, all while gaining insights into asset availability and material usage.

Interal Reviews

Average customer reviews & user sentiment summary for Interal:

User satisfaction level icon: excellent

3 reviews

100%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Interal reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User-Friendly: Interal is known for its intuitive interface, making it easy for users to navigate and find the information they need quickly.
  • Adaptable: Interal can be customized to fit the specific needs and processes of various businesses, from small to large enterprises.
  • Strong Support: Users consistently praise Interal's responsive and helpful customer support team, ensuring a smooth experience.

Cons

  • Lack of Identified Cons: User reviews do not mention any drawbacks of using Interal's CMMS software.

Researcher's Summary:

Is Interal an internal affair, or can the rest of us get in on this CMMS action? User reviews from the last year are limited, but those available paint a positive picture of Interal, particularly for small to medium-sized businesses. Users rave about its user-friendliness, citing the intuitive design and straightforward navigation as key strengths. One user even goes as far as to say that Interal is "much simpler to use" than other CMMS solutions they've tried. This ease of use is critical in the fast-paced world of maintenance management, where time is of the essence.

However, some users note that Interal may not be as well-suited for multinational companies, suggesting potential limitations in its scalability. Despite this, Interal's adaptability and customization options are frequently commended, allowing businesses to tailor the software to their specific needs and workflows. This flexibility is a significant differentiating factor, as it empowers businesses to optimize their maintenance operations without being confined by rigid software limitations. Users also appreciate Interal's robust customer support and efficient implementation process, ensuring a smooth transition and ongoing assistance. Overall, Interal emerges as a compelling CMMS solution for businesses seeking a user-friendly, adaptable, and well-supported platform to streamline their maintenance operations, particularly those who may have found other options overly complex or ill-fitting.

Key Features

Maintenance

  • Configurable Dashboards: Customizable maintenance dashboards help get a snapshot and visualize KPIs. 
  • Grouped Metrics: Get specific insights by grouping KPIs into categories such as technical, time management, financial and work orders. Export statistics from sales or purchase departments to have a common access point. 
  • Report Designer: Offers clear and easily interpretable reports to communicate information, combine data and track asset input. 
  • Kompanion! Mobile App: View and escalate requests, track labor hours, input data, update asset profiles, attach images and more from anywhere. 
  • Geographical Navigation: Log equipment location on site with images and maps to help find equipment efficiently and safely. 
  • Work Orders: Create, assign, track and complete work orders in an entirely paperless process. Plan work ahead of time and set reminders for recurring maintenance tasks to keep repairs timely. Supports creating a new work order or adding hours to a work order by scanning equipment barcodes. 
  • Maintenance Planning Board: Customize to show specific types of assets or part of a floor. Color code maintenance type and set icons to represent the progress of maintenance tasks. Grants access to equipment files, preventive configurations and corrective work orders. Also automates database changes and calculates subsequent dates if necessary. 
  • Integration: Streamlines processes by connecting with other solutions like ERP and accounting software. 

Production

  • Product Management: Categories and subcategories simplify product groupings. Also helps: 
    •  Manage profit margins, the direct cost of products and storage. 
    •  Keep track of production history and statistics. 
    •  Measure production quality for critical operations. 
    •  Input data during production and set production quantity parameters. 
  • Production Order: Regroup production to meet demand, customize and generate production requests, and automatically create production orders based on stock and demand analysis. Checklists, control quality, batch management, production tools and control of equipment and operations are available from within the order. 
  • Customer Order Management: Save information on a single platform and search engine. Also includes: 
    •  Private notes that won't be printed. 
    •  Quantity rebates when selecting multiple products. 
    •  Bid expiration dates and defined price import. 
    •  Key details like quantities and delivery date on multi-item orders. 
  • Customer Management: Provides customer details like past purchases, credits and more. Also includes: 
    •  Customer service, service calls and customer follow-up. 
    •  Tracking of events that occurred between employees and customers. 
    •  Sales and shipping structures. 
    •  Refunds and preferential pricing. 
    •  Customer credit lines and buying statistics. 
  • Logistic Management: Track parts, products, and the storage and movement of raw materials from point of origin to point of consumption. Also enables: 
    •  Grouping completed items on the same shipment. 
    •  Automatically creating shipping documents and handling the shipping process. 
    •  Comparing promised vs. actual delivery dates using reports. 
    •  Merchandise reception management. 
  • Invoicing: Eliminates account misallocation by comparing quantities ordered, shipped and already invoiced to identify appropriate sales and tax-related items. Export all receivable and payable invoices to an accounting system to avoid duplication and transcription errors. 
  • Traceability: Tracks batches produced as well as the component and production history of individual batches. Offers a tree-view and a view of the chain of batches related to a product. 
  • Quality Management: Provides real-time data to help monitor and manage quality. Checklist and measuring tools help verify a product’s properties, as well as define the nature and number of parameters to collect. 

Procurement

  • Inventory Control: Track and adjust values of small numbers of parts, change unit price and expenses while entering inventory numbers, and receive detailed inventory reports. Control costs, maintain stock and calculate the need for restocking through a customized interface. 
  • Parts and Material: Store supplier information with their respective costs, manufacturers, equivalent parts, procurement history and average purchase price on part files. Access real-time data of parts through barcode scanning. 
  • Supplier Management: Manage all suppliers on a single file and get access to contact information, applicable taxes, invoicing information, accounting information, supplier purchase history and more. 
  • Purchase Order: Automatically updates supplier information on purchase orders and includes all the relevant information. 
  • Quotation Requests: Automatically include payment information, quality and quantity, contract information, and technical requirements. 

Time and Attendance Management

  • Flexible Time Management: A centralized board helps track absenteeism, punches and overtime for paid hours, which can be imported to a pay system. 
  • Employee Identification: Use unique ID number or biometric signature for identification, store personal information, and update holidays and leaves on the calendar. 
  • Schedules: Customize and allocate multiple work schedules and preauthorize or set overtime, leaves and bonuses to ease the payroll process. 

Suite Support

Support options available by logging in to an account.

mail_outlineEmail: Not specified.
phonePhone: Not specified.
schoolTraining: Offers accredited training programs that provide personalized coaching through implementation and introduction to the software. Help documents available for self-training.
local_offerTickets: Not mentioned.
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