Categories:

#43

OfficeTrax is ranked #43 in the Maintenance Tracking Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

OfficeTrax Pricing

Based on our most recent analysis, OfficeTrax pricing starts at $24 (Monthly).

Price
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Starting From
$24
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

OfficeTrax is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for OfficeTrax:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

OfficeTrax Benefits and Insights

Why use OfficeTrax?

Key differentiators & advantages of OfficeTrax

  • Reduce Maintenance Expenditure: Schedule maintenance activities and tasks, thereby decreasing the need for unexpected repair and maintenance costs. 
  • Paperless Process: Relieve the burden of paperwork by managing multiple facilities and generating reports online. 
  • Tracking Inventory: Track every piece of inventory to optimize stock levels. Avoid holding excess supplies and reduce storage costs. 
  • Increase Asset Lifespan: Maximize returns, extend lifespans and optimize uptimes on assets with timely maintenance activities. 
  • Preventive Maintenance: Automatically schedule preventive maintenance activities to increase asset life.  

Industry Expertise

Serves asset-intensive industries such as food and beverages, hospitality, oil and gas, education, and retail. Suitable for organizations of any size.

OfficeTrax Reviews

Average customer reviews & user sentiment summary for OfficeTrax:

User satisfaction level icon: great

77 reviews

82%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of OfficeTrax reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Simple interface: Users find OfficeTrax easy to navigate and use, even without prior experience with similar software.
  • Effective communication tools: OfficeTrax facilitates clear communication among team members through features like task assignments and messaging.
  • Improved organization: OfficeTrax helps users stay organized by providing a centralized platform for managing projects, tasks, and deadlines.

Cons

  • Clunky User Interface: Many users find the platform difficult to navigate and not intuitive, especially when compared to more modern software.
  • Limited Customization: Users express frustration with the limited ability to customize the platform to fit their specific workflow needs. For example, creating custom reports or modifying data entry fields can be challenging.
  • Integration Issues: Seamless integration with other commonly used business tools is often cited as a pain point, leading to manual workarounds and data silos.

Researcher's Summary:

Is OfficeTrax the right tool to keep your business operations on track? Recent user reviews suggest that while OfficeTrax offers a solid foundation for asset tracking and maintenance management, it may not be the most innovative or user-friendly option available. Users appreciate the platform's straightforward approach to scheduling preventive maintenance and generating reports, finding it particularly useful for streamlining workflows and reducing reliance on manual processes. The ability to centralize asset information, including maintenance history, is also highlighted as a key strength, enabling better decision-making and resource allocation.

However, some users find the interface somewhat dated and less intuitive compared to newer CMMS solutions like Fiix or EZOfficeInventory. Concerns have also been raised about the initial setup process, which some users have described as cumbersome and time-consuming. While OfficeTrax generally receives positive feedback for its core functionality, its lack of advanced features and integrations may limit its appeal for businesses with more complex needs or those seeking a highly customizable solution.

Overall, OfficeTrax appears to be a suitable choice for smaller businesses or those new to CMMS, particularly those prioritizing simplicity and ease of implementation over cutting-edge features. Its affordability and focus on fundamental maintenance management tasks make it a practical option for organizations looking to take their first steps towards digital transformation in this domain. However, businesses with larger-scale operations or those requiring more sophisticated functionalities may find other CMMS platforms better equipped to meet their specific requirements.

Key Features


  • Reporting and Analytics: Create ad hoc custom reports to turn data into actionable insights. Review analytics on a dashboard for informed decision-making. 
  • Asset Management: Determine whether repairing an asset or replacing it is more cost-effective. View repair histories, warranty details and depreciation forecasts to make asset-related decisions. 
  • Inventory Management: Check inventory levels, submit purchase requests or transfer supplies. Keep track of inventory by storing SKU numbers. 
  • Inspection Management: Schedule regular machine, inventory and facility inspections to avoid sudden breakdowns or losses. 
  • Word Order Management: Create, assign and manage unlimited work orders. 
  • Service Provider Management: Hire service providers working in the same trade and location. Complete jobs accurately and within budget. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  No mobile versions. 
  •  Free version not available. 
  •  No on-premise deployment. 
  •  No training webinars. 

Suite Support

The vendor offers customer support Monday – Friday from 9 a.m. to 5 p.m. EST.

mail_outlineEmail: [email protected].
phonePhone: (877) 329-3832.
schoolTraining: The company offers in-person training along with documentation, videos and online resources.
local_offerTickets: Not specified.

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