QWare Reviews & Pricing

by C&S Companies | Founded 2001, Syracuse, NY

REQUEST WITH NO OBLIGATION$ Request Pricing Get Free Demo

Overview Pricing Benefits Reviews Features

Categories:

What is QWare?

Industry Specialties: Airports, Universities, Hospitals.

QWare is a comprehensive software solution designed to streamline maintenance management tasks, particularly in the realm of Computerized Maintenance Management Systems (CMMS). It is ideally suited for industries such as facilities management, education, healthcare, and manufacturing, where efficient task management and maintenance scheduling are crucial. Users benefit from its intuitive interface, which simplifies work order management, asset tracking, and preventive maintenance scheduling. A standout feature is its customizable dashboard, allowing users to tailor the software to their specific operational needs. Compared to similar products, QWare is praised for its user-friendly design and robust functionality, making it a preferred choice for organizations seeking to enhance their maintenance operations. Pricing details are not explicitly available, so potential users are encouraged to contact SelectHub for a personalized quote. This ensures that pricing aligns with the unique requirements and scale of their operations.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

Try Before You Buy.

Request a Free Demo Today!

Request Demo

It's completely free!

User Sentiment

Based on 52 reviews:

Add your rating:

Product Screenshots and Videos

QWare Pricing

Based on our most recent analysis, QWare pricing starts at $15 (Per User, Monthly).

Get Price Quote

Price: $
$
$
$
$

i
Starting From: $15
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

QWare is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for QWare:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

QWare Benefits and Insights

Why use QWare?

Key differentiators & advantages of QWare

Depreciation Method Calculation: A unique benefit of Q Ware is its fixed asset accounting features. It allows financial teams to track and monitor the costs associated with individual assets over their lifetime. This solution offers formulas to automatically depreciate fixed assets, reducing the need for manual calculation.
Asset Profiles: Users can attach photos, warranty documents, repair history and other vital information in special asset profiles that are individual to each piece of equipment.
Asset Categories: Q Ware lets users organize their fixed assets within the system for easy organization. Users can customize those categories, use them to bulk update asset profiles and keep assets up-to-date.
Track Record Changes: The program automatically stores updates made to any asset profile from any device and reflects those changes system-wide.
Work Order Assignment: Administrators can assign work order requests to individual technicians, ensuring competency, improving accountability and increasing overall transparency into who is supposed to be doing what tasks.
Improve Lifespan and ROA: Improved efficiency, preventive maintenance plans and more accurate asset labeling all work together to keep assets in better working order for a longer lifespan.
Customizable: Q Ware offers a variety of customization options from five mix-and-match modules to make sure users get exactly what they need from their CMMS system.

Industry Expertise

QWare specializes in providing facility management software solutions for a wide range of industries, including schools, financial institutions, higher education campuses, industrial facilities, airports, and healthcare facilities. Their software is designed to streamline facilities operations and is best suited for organizations that need to manage and maintain physical assets efficiently.

QWare Reviews

Average customer reviews & user sentiment summary for QWare:

52 reviews

93%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of QWare reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Ease of Use: QWare is praised for its user-friendly design, making it simple for teams to adapt and start managing work orders efficiently.
Customization: The software allows businesses to tailor features and categories to match their specific workflows and industry needs.
Affordability: QWare is considered a cost-effective solution, especially for small to midsize businesses, providing essential CMMS features without a hefty price tag.

Cons

Outdated Interface: Some users have reported that the user interface feels outdated compared to more modern CMMS software, which could potentially lead to a less streamlined user experience.
Intuitiveness: While many appreciate the software's ease of use, some users have found certain aspects of the user interface less intuitive than desired, potentially impacting efficiency for some tasks.

Researcher's Summary:

Is QWare CMMS the "ware" to turn to for your maintenance management needs? User reviews from the past year paint a generally positive picture of QWare CMMS, particularly highlighting its user-friendliness and adaptable features. Users appreciate the ability to tailor the software to their specific requirements, finding it a breath of fresh air compared to more rigid systems. For instance, one user praised the software's reporting features, stating that they are "very helpful with figuring out our scope of work for the different trades for the year, which is helpful to determine what our budget will look like in the future." However, some users have pointed out that the user interface, especially on mobile devices, could use some improvement. One user described it as "clunky" and "not intuitive," which could potentially hinder productivity for those who rely heavily on mobile access.

Despite this drawback, QWare CMMS emerges as a robust and cost-effective solution for businesses seeking to streamline their maintenance operations. Its strength lies in its simplicity and adaptability, making it particularly well-suited for organizations that prioritize ease of use and customization. Think of it as a well-organized toolbox – you might need to get acquainted with its layout, but once you do, you'll find the right tool for the job.

Key Features

Work Order Management: The system allows users to create work order requests, assign them to individual technicians and track their progress through to completion.
Asset Management: Q Ware offers a range of features to help monitor and extend asset lifecycles. These include asset tracking, contract management, inventory management, fleet management and more.
User-Friendly Interface: The intuitive UI helps promote use of the system and makes it easy for technicians, IT, financial advisors and managers alike to utilize the solution.
Asset Profiles: This program lets users generate individual asset profiles and attach them to assets. These can include warranties, photos, repair histories and more.
Preventive Maintenance: Q Ware facilitates PM plan creation, execution and monitoring. The schedule keeps crucial routine repair tasks from falling through the cracks.
Browser Access: Because the solution is web-based, users can access its features from any mobile device with an internet connection.
Custom Asset Reports: The reporting tool allows users to generate custom reports on various assets and data points, including depreciation, costs, overall equipment effectiveness, planned maintenance percentage, mean-time-between-failure, etc.

Suite Support

Email: Users can email [email protected] or submit a contact request through the web form.

Phone: Users can call 1-888-697-2811 to receive more information.

Training: Q Ware offers unlimited training that includes how-to videos, application documentation, a resource library, community forums and one-on-one training.

Tickets: To open a support request, users should access the client-side support page and reach out via phone, email, web chat or video conference. Support is available on an unlimited basis from 8 a.m to 5 p.m. EST.