Umbraco Reviews & Pricing

by Umbraco | Founded 2005, Funen, Denmark

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What is Umbraco?

Industry Specialties: Serves all industries

Umbraco is a .NET-based open source solution developed on the Microsoft stack to help users manage content. It provides integrated workflows for intuitive editing, multi-device previews and scheduled publishing and updating of content. It empowers developers to build professional websites through its low-code/no-code website builder, Uno. Its main technology, Heartcore, enables content publishing on multiple channels including websites, smartwatches, apps, digital signage and more. Powered by the Content Delivery Network (CDN), it ensures quicker delivery of content through a network of servers.

Hosted on the Microsoft Azure cloud, it integrates with content apps that provide feedback and statistics on already published content. More than 300 free extensions and plugins built by its vast online developer community are available directly from within the application. The vendor offers a free 14-day trial.

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User Sentiment

Based on 235 reviews:

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Umbraco Pricing

Based on our most recent analysis, Umbraco pricing starts at $50 (Monthly).

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Starting From: $50
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Umbraco is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Umbraco:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Umbraco Benefits and Insights

Why use Umbraco?

Key differentiators & advantages of Umbraco

Streamlined Content Management: Umbraco simplifies the process of creating, managing, and publishing content, enabling users to maintain their website with ease and efficiency.
Flexible Customization: With its open-source framework, Umbraco allows for extensive customization, ensuring that businesses can tailor their websites to meet specific needs and preferences.
Scalability: Umbraco is designed to grow with your business, easily accommodating increases in web traffic and content volume without sacrificing performance.
User-Friendly Interface: The intuitive back-office interface of Umbraco makes it accessible for users of all skill levels, reducing the learning curve and enhancing productivity.
Robust Security: Umbraco takes security seriously, offering built-in features and regular updates to protect websites from threats and vulnerabilities.
SEO Optimization: Umbraco facilitates better search engine rankings with SEO-friendly URLs, easy metadata management, and integration capabilities with various SEO tools.
Community Support: Being open-source, Umbraco boasts a vibrant community of developers and users who contribute to its development, offer support, and share knowledge.
Multi-Language Support: Umbraco's multilingual capabilities make it easy to create and manage content in multiple languages, catering to global audiences.
Cost-Effectiveness: As a free, open-source platform, Umbraco reduces the cost of website development and management, making it an attractive option for businesses of all sizes.
Integration Capabilities: Umbraco can seamlessly integrate with a wide range of third-party tools and systems, enhancing functionality and enabling a more cohesive digital ecosystem.
High Performance: Websites built with Umbraco are known for their fast loading times and smooth performance, contributing to a better user experience and higher satisfaction rates.
Content Versioning: Umbraco automatically saves versions of content items, allowing users to easily revert changes or review historical versions, enhancing content management and control.
Responsive Design Support: Umbraco supports responsive web design, ensuring that websites look and function perfectly across all devices, from desktops to smartphones.
Comprehensive Documentation: Umbraco provides extensive documentation and resources, making it easier for developers and content managers to find the information they need to effectively use the platform.

Industry Expertise

Umbraco's industry expertise lies primarily in providing a flexible and user-friendly content management system (CMS) that caters to a wide range of industries, including media, e-commerce, and corporate websites. Its scalability and customization capabilities make it particularly suited for businesses and organizations looking for a CMS that can be tailored to their specific needs, from small startups to large enterprises. Umbraco is also favored by developers and content creators for its open-source nature, extensive community support, and robust API, which facilitate seamless integration with various third-party systems and applications.

Umbraco Reviews

Average customer reviews & user sentiment summary for Umbraco:

235 reviews

82%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Umbraco reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Flexibility and Customization: Umbraco is an open-source CMS, giving developers complete control over the code and the ability to customize it to meet specific needs. This is in contrast to closed-source CMS options, which may have limitations on customization.
User-Friendly Interface: Umbraco has a clean and intuitive interface that is easy for content editors to use, even if they have limited technical experience. This can help to streamline the content creation process and make it more efficient.
Active Community and Support: Umbraco has a large and active community of developers and users who provide support and resources. This can be helpful for troubleshooting issues and learning new skills. The community also contributes to the ongoing development of the platform, ensuring that it remains up-to-date and relevant.

Cons

Steep Learning Curve: Umbraco has a steeper learning curve compared to other CMS platforms, especially for users without prior development experience. The interface can be overwhelming for beginners, and understanding the underlying concepts requires additional effort.
Limited Built-in Features: Out of the box, Umbraco offers fewer built-in features compared to some other CMS options. Users often need to rely on third-party packages or custom development to achieve specific functionalities, which can add complexity and potential compatibility issues.
Smaller Community and Ecosystem: While Umbraco has a dedicated community, it is smaller compared to those of more widely used CMS platforms. This can result in fewer readily available resources, plugins, and support options for users.

Researcher's Summary:

Umbraco has been making waves in the CMS world, and for good reason. Users rave about its ease of use, highlighting the intuitive interface that makes content creation and management a breeze, even for those with limited technical expertise. Flexibility is another key strength, as Umbraco allows for extensive customization to meet specific needs, whether it's building a simple blog or a complex e-commerce platform. This adaptability is a major differentiator from more rigid CMS options like Wix or Squarespace, which can feel restrictive for users with unique requirements.

Umbraco's open-source nature fosters a vibrant community that contributes to its ongoing development and provides support to users. This collaborative spirit sets it apart from proprietary CMS platforms, where users may feel isolated and dependent on the vendor for assistance. While Umbraco shines in many areas, some users note that its flexibility can also be a double-edged sword, as it may require more technical knowledge for advanced customizations compared to simpler platforms like WordPress.

Overall, Umbraco is a top choice for businesses and individuals seeking a CMS that balances user-friendliness with powerful capabilities. Its flexibility, scalability, and supportive community make it ideal for projects of all sizes, from small personal websites to large enterprise applications. If you're looking for a CMS that empowers you to create without constraints, Umbraco is definitely worth exploring.

Key Features

Cloud: Host on Microsoft Azure and automatically keep sites secure and up-to-date with the latest software updates.

Environments: Connect to a local device or add multiple environments by utilizing core technologies that divide metadata and content into two separate spaces.
ContentFlow: Its two-part deployment strategy allows editors to simultaneously edit and publish content while developers work on feature development, creating an efficient workspace.
Baselines: Build multiple websites easily by re-using project templates from the main site.
User Controls: Invite team members, grant permissions to edit and review projects and more.

CMS: Flexible CMS capabilities create a seamless editing experience that is custom-made to editor’s preferences.
Uno: Easily create and personalize a website by selecting from pre-built widgets, no coding required. Customize using unique images, text, colors, fonts and more. As a Software as a Service (SaaS) technology, it is an all-in-one hosted product that installs updates automatically instead of manually, keeping the site up on security and bug fixes.
Heartcore: A headless CMS that utilizes RESTful API technology to enable omnichannel delivery, allowing customers to view content on the front end, on anything from smartwatches, apps, smart speakers and more.

Backoffice: Automatically exposes content and media via a REST API, fully serviced through the vendor’s backoffice to keep codebases updated without any work from the customer.
Content Delivery Network: Cloudflare enables fast content delivery to any visitor or frontend in the world via data storage through nearby servers.
GraphQL: Receive precisely what is needed from the server; it defines and structures the information needed, reducing loading times, API calls and data over-fetching.

Support: Support, included with all paid plans, provides subscribers with a direct line of communication to a team of specialists, guaranteed to respond in 12 hours or less. Extensive training resources and an onboarding procedure for all clients help to ensure customer success.
Forms: Produce content forms, multi-step questionnaires and more with the ability to select from input types, validation rules and conditions. Create forms tailored to customer needs.
Courier: Deploy content straight from the Content section while maintaining updated templates, media and data. Design custom features in a deployment environment.
Deploy: Test configurations, latest code changes and updates with the deployment engine. Editors and developers can work in the same environment or test their content codes and content against code updates in another, ensuring confident final publishing.

Suite Support

The vendor provides subscribers with support via a dedicated account manager, chat, email, phone and ticket system. Support options vary depending on the customer’s current pricing plan, and the vendor guarantees a 12-hour or less response time for most customers, prioritizing resolutions depending on the severity of issues raised. In-depth training is provided through online courses, video tutorials, documentation and more. Community blogs allow members to ask questions, receive support and communicate with others.

Email: [email protected]. Or, chat on the vendor’s site.

Phone: +45 70 26 11 62 for the Denmark HQ support center. Or, book a call on the vendor's website.

Training: Training resources available include:

Onboarding Program: The vendor schedules an online meeting with new clients to guide them through their systems. Also includes an overview of support options, relevant training offerings and documentation to help them get started on the right foot.
Certification Courses: Pick a time and date to book online courses to earn certification points, with three levels of certification possible. All paying customers are eligible for a 20% or more discount on training courses.
Customized Team Training: Tailor online training programs for specific teams. Choose times, dates and specific courses to take.
Free Webinars: Introduces the four main products via regularly scheduled webinars, suitable for time zones in Europe and North America.
Blog: Read the latest community posts, news, stories, tips and more.
Video Library: Umbraco TV provides online tutorials and written documents, accessible on desktop and mobile devices. Included with Professional plans, or available as an add-on via monthly subscription.
Documentation: Gives step-by-step instructions, development guides, cheat sheets and more.