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#24

Sage X3 Construction is ranked #24 in the Residential Construction Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Sage X3 Construction Benefits and Insights

Why use Sage X3 Construction?

Key differentiators & advantages of Sage X3 Construction

  • Better Decision Making: Provides up-to-date and granular information about costs and risks involved in a project, resulting in project managers making better and informed decisions.  
  • Capture Site Data: Improves collaboration and communication between the field and office by letting users capture and share on-site data on mobile devices.  
  • Lower Project Risks: Identifies issues that may come up in a project, allowing users to mitigate the risks. Increase profitability and lower project risks.  
  • Analyze Variances: Use WBS visualizations and best practices in the EVM industry to analyze scheduled costs and variances against actual costs at all node levels.  
  • Control Procurement: Control products that are procured on a per-project basis and lower inventory costs.  
  • Manage Cash Flows: Bid against new opportunities and lower financial risks by forecasting and managing the cash flow of multiple construction projects.  
  • Scale Easily: Integrated systems help users scale to complex projects. Use one software solution across various business entities and projects across multiple currencies and countries.  

Industry Expertise

Sage X3 for construction is offered as a part of the Sage Business Cloud X3 suite. Sage X3 Business Cloud lets users manage their business from sales to supply chain with insight and efficiency at a lower cost on a global scale.

Sage X3 Construction Reviews

Average customer reviews & user sentiment summary for Sage X3 Construction:

User satisfaction level icon: good

57 reviews

79%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Sage X3 Construction reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User Friendly: The system is easy to use and intuitive, as noted by approximately 80% of users who mention the system’s usability.
  • Customization: Sage X3 can be easily customized, as mentioned by over 80% of the users who talk about customization.

Cons

  • Implementation: The physical implementation process misses the mark and can be difficult according to 100% of reviewers who mention implementation.
  • Cost: Nearly 100% of users who mentioned cost reported that Sage X3’s offerings were too expensive as the helpdesk option is added automatically. However, users don’t use the helpdesk and prefer consultants to solve their problems.
  • Support: Support for the system can be slow, with some users noting that their support queues have existed for a month or more, as reported by 80% of users who mention support.

Researcher's Summary:

Sage X3 is fairly easy to use and supports a robust set of features. Completing orders and quotes is easy. User permissions are easy to manage, and upgrading to newer versions is easy. Some users felt that it is not easy to use on mobile as the software has been designed for desktops. While the software itself is good, most users did not find support helpful, and tickets are passed on to multiple technicians, who are unable to solve the issue. While the tool is customizable, the service is not offered by Sage and users have to hire a third-party vendor to customize the tool according to their requirements.

Key Features

  • Bid and Estimation Management: Use the pre-built library to send bids, receive and accept bid proposals, send RFIs and view the status of subcontractor bids.  
  • Project Management: Manage multiple projects from one dashboard, view on-site progress using photos and identify areas of improvement.  
  • WBS Visualization: Easily visualize various stages of work into manageable projects. Divide tasks and subtasks and assign them to employees.  
  • Financial Management: Lets users manage costs at every project stage across multiple projects, currencies and countries.  
  • Contract Management: View, manage and follow up on contracts with contractors and sub-contractors seamlessly from a single dashboard.  
  • Document Management: Manage bills, purchase orders and payments made to subcontractors, suppliers and contractors.  
  • Change Control Management: Approach change in a structured manner, letting organizations, individuals and teams change their approach. Manage changes that may impact quality, time and cost in a project.  

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Entering orders has multiple unnecessary steps.  
  •  May have Java Bridge or JSON errors, causing the software to stop.  
  •  SEI as an add-in is required for the financial reporting feature to work efficiently.  

Suite Support

mail_outlineEmail: Support email is not available on Sage’s website.
phonePhone: Call +1-866-966-7243 for sales and support. Country specific phone numbers are available on the website.
schoolTraining: Training videos, articles and webinars are available on Sage’s website.
local_offerTickets: Create a ticket by submitting contact details on a contact form on the website.
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