Pros Reviews & Pricing

by Pros, Inc. | Founded 1985, Houston, TX

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Overview Pricing Benefits Reviews Features

What is Pros?

Industry Specialties: Serves all industries

PROS is an integrated solution that offers intelligence for commerce. It provides robust product catalogs, performance quote management, sales insights, market segmentation and customer-specific price optimization. Product and service configurations, streamlined agreements, omnichannel price management and real-time price delivery are some of its notable offerings. Users can engage with customers and sell personalized offerings using AI-powered technology. It provides a dedicated mix of CRM, eCommerce and an API for operational improvement.

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User Sentiment

Based on 128 reviews:

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Product Screenshots and Videos

Pros Pricing

Based on our most recent analysis, Pros pricing starts at $60 (Per User, Monthly).

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Starting From: $60
Pricing Model: Per User, Monthly
Free Trial: No

Training Resources

Pros is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Pros:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Pros Benefits and Insights

Why use Pros?

Key differentiators & advantages of Pros

Accelerate Quoting Processes: Quickly deliver personalized quotes to buyers. Increase deal sizes using AI-based cross-sell recommendations and guided selling. Tailor the offer according to each buyer with price recommendations.
Optimize Contract Management: Streamline the agreement process throughout its lifecycle. Ensure accurate cost data based on fluctuating commodity prices and automatically recalculate prices at the time of renewal. View real-time changes in contracts during amendments. Store all agreements along with terms and conditions in a centralized repository.
Error-free Configurations: Eliminate common errors and accurately configure complex products with visualization tools like 2D, 3D, AR and VR.
Personalized Recommendations: Analyze buying patterns and deliver tailored product recommendations by leveraging AI.
Flexible Catalog: Create a responsive, searchable digital product catalog equipped with cross-selling and upselling recommendations. Incorporate rich media content and region-specific currency.

Industry Expertise

Serves several industries, including airline and travel, consumer goods, insurance, automotive, distribution and more.

Pros Reviews

Average customer reviews & user sentiment summary for Pros:

128 reviews

82%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Pros reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Integration: 72% of reviewers who mentioned this feature said that the platform easily integrates with CRMs, ERPs and other PROS modules.
Support: The vendor provides speedy and accurate tech support, as stated by 60% of users mentioning this element.
Ease of Use: Over 80% of the users who mentioned this aspect appreciated the ease of setting up user administration and managing pricing components.
Functionality: According to 69% of users who reviewed this feature, the solution offers robust CPQ modules like price guidance, complex configurations and workflow approvals.
User Interface: 70% of users who reviewed this element mentioned that the UI is user-friendly and loads quickly.
Configuration: The tool is highly flexible and configurable, according to 83% of reviewers talking about this aspect.
Automation: All the users who referenced this element said that the platform’s automation capabilities are a standout feature.

Cons

Implementation: The implementation process can be challenging and requires training for admins, as mentioned by 75% of users reviewing this element.
Speed and Performance: All the users who reviewed this feature mentioned that the platform has stability issues and could improve its performance.
Cost: 86% of reviews speaking of cost reported that software maintenance and subscriptions are expensive.

Researcher's Summary:

PROS is an AI-powered solution that assists businesses with quote management, price optimization and complex product configurations. Reviewers have praised its price guidance and application versioning modules. They also liked the flexibility of the click-and-configure feature. Its analytical tool gives a detailed overview of business and price performance. Other well-liked capabilities include third-party integrations, prompt support and process automation.

On the other hand, reviewers felt the platform’s speed is quite slow, particularly for workers accessing it off-premises. Some users also noted that the onboarding process is complex and requires a dedicated support team. Overall, PROS is a strong CPQ solution, with automation and analytical capabilities further adding to its functionality. It’s well-suited for SMBs looking to automate their CPQ processes.

Key Features

Price Optimization: Increase revenue and margin growth through AI-based pricing and segmentation strategies.
- Maintain strategies by building and modifying guided formulas.
- Deliver optimized and personalized pricing based on dynamic demands and market segments.
- Coordinate prices across contracts and clients with a master price list.
- Receive alerts for extreme pricing changes.
- Gain a comprehensive view of pricing data to identify revenue and margin leakages.
- Create, analyze and modify multiple rebate variations and add accrual rules.
- Equip sales reps with customized negotiation price guidance.
- Maintain competitive pricing based on industry standards with real-time data inputs.
- Include dynamic variables in pricing strategies.
- Create scalable and updated pricing lists with a real-time pricing engine add-on.
- Receive price recommendations according to price-volume relationships.
- Expand to e-commerce platforms and incorporate cross-sell recommendations.
Guided Selling: Streamline quote-to-cash processes with sales acceleration modules. Shorten sales cycles and reduce dependency on manual labor through automated sales tasks like lead generation and quoting.
Opportunity Detection: Identify new opportunities, uncover behavior patterns and analyze transactions. Automatically add opportunities to existing CRM systems with supportive insights for every suggestion. Use the forecasting algorithm to detect diminishing buying patterns, taking into account seasonal dips.
Integrations: Connect existing tech infrastructures to CRMs, ERPs, PLMs and ecommerce platforms. Integrates with Salesforce, Adobe, Magento and more.
CPQ: Create accurate, customized and feature-based product configurations. Sales teams can find the right product, manage approvals, calculate prices and generate proposals within the organization’s CRM.
- Real-Time Collaboration: Coordinate simultaneously with sales reps and internal pricing crew members.
- Self-Service: Clients can configure products on ecommerce platforms based on their requirements.
- Performance Analysis: Gain insights into deals and profits with integrated performance tools and waterfall charts.
- Visualizations: Incorporate 2D and 3D drawings and augmented reality technologies into quotes.
- Documentations: Create tailored sales agreements, proposals, bids, RFPs and terms and conditions.
Security: Ensure data protection with GPR, SOC 2 Type 2, ISO 27001 and Cloud Security Alliance’s Cloud Control Matrix compliance. Provides product, platform and physical security through Final Security Review, stack monitoring, threat protection programs and disaster recovery.

Limitations

At the time of this review, these are the limitations according to user feedback:

Uploading data takes time.
Implementation can be difficult.
Not available as a mobile app.

Suite Support

Email: Not specified. A live chat widget is available.

Phone: Not specified.

Training: The vendor provides tailored training packages, which include a series of courses, with knowledge checks and certification exams, delivered via a dedicated university portal. The 100-200 series are e-learning modules that cover a general overview of product features and functionalities. The 300 series course offers advanced lessons in a live classroom with hands-on training. Users can opt for self-paced online learning, virtual classes, in-person training or a blended mix.

Tickets: Log in to the customer support portal to submit requests.