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#116

Salonist is ranked #116 in the Customer Engagement Platforms product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Salonist Pricing

Based on our most recent analysis, Salonist pricing starts at $39.

Price
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Starting From
$39
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

Salonist is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Salonist:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Salonist Benefits and Insights

Why use Salonist?

Key differentiators & advantages of Salonist

  • Easy Appointment Scheduling: View the schedules of multiple service providers all at once through the dashboard. Gives the complete range of available slots for quicker appointment bookings. Businesses can drag and drop to make changes in the schedule and inform customers.  
  • Reward Loyal Customers: Implement programs that award customers with points for visits and referrals. Helps generate quality leads and encourages customer loyalty by tracking, calculating and rewarding regular customers. 
  • Business Insights: Provides simple, concise and clear analytics of sales, payroll, service providers, client retention, upcoming appointments and more. This can be used for building effective business strategies and expansion plans. 
  • Free Trial: Get a better understanding of the tool’s offerings with a free 14-day trial, no credit card, fix-term contracts or obligations required. 

Industry Expertise

It caters to over 10,000 clients across 60 countries in various beauty and salon industries, including barbershops, hair salons, massage therapists, bridal salons, nail salons, medical spas, aesthetic skin clinics, tattoo artists, tanning salons and pet grooming. With a user base of over 1 million users, it supports more than eight languages.

Salonist Reviews

Based on our most recent analysis, Salonist reviews indicate a 'excellent' User Satisfaction Rating of 93% based on 34 user reviews from 2 recognized software review sites.

User satisfaction level icon: excellent

34 reviews

93%

of users would recommend this product

Key Features

  • Customer Management: Provides extensive details about every customer such as critical information, allergies, customer preferences and more. Provide the best customer service by leveraging insight into additional data such as gift certificates, special notes, products purchased, services opted and more. 
  • Prepaid & Credit: Accepts prepaid and postpaid payments for goods and merchandise sold in the store. Automatically determines the tax liability and helps sell beauty products with ease. 
  • Marketing Automation: Sends automated feedback requests to customers post service. Upload work profiles, portfolios, and before and after pictures of customers who visit the salon. Expands exposure by sending promotional offers and discounts and automated emails to the staff and customers on special occasions, like birthdays and anniversaries. Additionally, it sends automated reminders for appointments, pending payments and new offers. 
  • Online Booking: Accepts and suggests available slots according to staff availability for online bookings 24/7 through a custom booking URL and Facebook, Instagram and website widgets. Protects salons from no-shows by adding a cancellation policy and rescheduling option. 
  • Inventory Management: Track product inventory and check insights through detailed reports. Re-order products automatically and manage orders with a Purchase Order (PO) history. Sets product consumption reports according to services. 
  • Point-of-Sale: Sell online at any time, from anywhere, through its dedicated salon POS system. Save credit cards on file for easy check-out and accept payments at time of sale. Integrates with other modules, including appointment and inventory management. 
  • Employee Management: Automates tracking of employee attendance and payroll management and also helps set targets for sales of products and services. Assign roles to and adjust commission rates for employees based on their experience and specialties. 
  • Branch Management: Sync multiple locations into one platform to check the availability of staff, products and service categories across branches. Track customer data and sync membership info across various locations, offering a better customer experience. 
  • Customize Mobile App: Its dedicated mobile app makes it easy for clients to interact with brands — anytime, anywhere. Builds brand awareness, maintains customer relations, sells merchandise online and more. 
  • Forms: Build easy-to-use, customized forms with the help of drag-and-drop form fields, text editing and form saving options. The forms are pre-designed and can be edited to match company branding. Custom consent forms help protect both brands and clients before undergoing any severe beauty treatments or procedures. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Customer service can be slow to respond. 

Suite Support

In addition to the options below, contact support via the chat widget in the bottom right corner of the vendor’s website. Existing customers can request support from within the mobile app.

mail_outlineEmail: [email protected].
phonePhone: Not available.
schoolTraining: Access videos, blogs, help guides and articles, a vendor-provided Q&A section and more, accessible through the support section on the vendor’s website.
local_offerTickets: Not available.

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