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What is Sparkcentral?

Sparkcentral is a noteworthy solution that ranks 506 among all CRM Software according to our research analysts and 15 crowd-sourced reviews from 1 source. Starting from $600, Sparkcentral is priced above average and is most advisable for any business. Sparkcentral can be deployed in the cloud. Similar alternatives to Sparkcentral include Kloudville, HorizonGo and CrossEngage.
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#506

Sparkcentral is ranked #506 in the CRM Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Sparkcentral Pricing

Based on our most recent analysis, Sparkcentral pricing starts at $600.

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Starting From
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Pricing Model
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Training Resources

Sparkcentral is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Sparkcentral:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Sparkcentral Reviews

Average customer reviews & user sentiment summary for Sparkcentral:

User satisfaction level icon: great

15 reviews

84%

of users would recommend this product

Sparkcentral has a 'great' User Satisfaction Rating of 84% when considering 15 user reviews from 1 recognized software review sites.

Key Features

  • AI/Machine Learning
  • Alerts / Escalation
  • Alerts/Notifications
  • API
  • Auto-Responders
  • Call Center Management
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Communication Management
  • Community Management
  • Contact Management
  • Contextual Guidance
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Dashboard
  • Document Storage
  • Email Management
  • Feedback Management
  • File Sharing
  • Intent Recognition
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Base Management
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Natural Language Processing
  • Offline Form
  • Performance Metrics
  • Pre-Configured Bot
  • Proactive Chat
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • SMS Messaging
  • Social Media Integration
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Virtual Assistant
  • Website Visitor Tracking
  • Workflow Management
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