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What is Luminoso?

Luminoso is a well-known software solution that ranks 78 among all Customer Experience Software according to our research analysts. Luminoso is most suitable for midsize companies of 101 to 1000 employees. Luminoso can be deployed in the cloud and on-premise and is accessible from a limited number of platforms including Windows devices. Similar alternatives to Luminoso include Zuar Runner, Remark Office OMR and Barilliance.
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#78

Luminoso is ranked #78 in the Customer Experience Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Training Resources

Luminoso is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Luminoso:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Key Features

  • Customer Segmentation
  • Dashboard
  • Data Visualization
  • Graphical Data Presentation
  • Mixed Methods Research
  • Multi-Language
  • Negative Feedback Management
  • Predictive Analytics
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Reporting/Analytics
  • Search/Filter
  • Sentiment Analysis
  • Statistical Analysis
  • Summarization
  • Tagging
  • Taxonomy Classification
  • Text Analysis
  • Topic Clustering
  • User Research Analysis
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