Amazon Workspaces Reviews & Pricing

by AWS | Founded 2006, Seattle, Washington

REQUEST WITH NO OBLIGATION$ Request Pricing Get Free Demo

Request Pricing Request Demo

Overview Pricing Benefits Reviews Features Alternatives

Categories:

Help Desk Software
DaaS Providers
Help Desk CRM Software
Remote Help Desk Software
...

What is Amazon Workspaces?

Industry Specialties: IT Services And IT Consulting, Higher Education, Real Estate, Retail, Computer Hardware Manufacturing, Software Development, Financial Services, Business Consulting And Services.

Amazon Workspaces is a robust Virtual Desktop Infrastructure (VDI) solution that enables users to provision cloud-based desktops. This service is particularly advantageous for businesses requiring scalable, secure, and cost-effective desktop management. It is well-suited for industries such as finance, healthcare, and education, where data security and remote accessibility are paramount.

One of the standout benefits of Amazon Workspaces is its ability to provide a consistent and reliable user experience across various devices, including Windows, Mac, and mobile platforms. Key features include persistent storage, seamless integration with existing IT infrastructure, and comprehensive security measures. Users appreciate the flexibility of pay-as-you-go pricing, which can be tailored to specific needs, though exact costs vary and should be confirmed through a personalized quote.

Compared to similar products, Amazon Workspaces is often praised for its ease of deployment and management, making it a preferred choice for organizations looking to streamline their VDI solutions.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

Try Before You Buy.

Request a Free Demo Today!

Request Demo

It's completely free!

User Sentiment i

Based on 19 reviews:

Add your rating:

Product Screenshots and Videos

#22

Amazon Workspaces is ranked #22 in the Help Desk Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Get the Report Now

Amazon Workspaces Pricing

Based on our most recent analysis, Amazon Workspaces pricing starts at $0 (Per Hour, Usage-Based).

Get Price Quote

Price: $
$
$
$
$

i
Starting From: $0.17
Pricing Model: Per Hour, Usage-Based
Free Trial: Yes, Request for Free

Training Resources

Amazon Workspaces is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Amazon Workspaces:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Amazon Workspaces Benefits and Insights

Why use Amazon Workspaces?

Key differentiators & advantages of Amazon Workspaces

Cost Efficiency: Pay only for what you use with hourly or monthly billing options, reducing unnecessary expenses on idle resources.
Scalability: Easily scale up or down based on your organization’s needs without the hassle of physical hardware upgrades.
Security: Benefit from AWS’s robust security measures, including data encryption, multi-factor authentication, and compliance with various industry standards.
Accessibility: Access your virtual desktop from anywhere with an internet connection, enabling remote work and improving productivity.
Maintenance-Free: Offload the burden of managing and maintaining physical hardware, allowing your IT team to focus on more strategic tasks.
Customizability: Tailor your virtual desktops to meet specific user requirements, ensuring optimal performance for different workloads.
Disaster Recovery: Leverage built-in backup and recovery solutions to ensure business continuity in case of unexpected disruptions.
Integration: Seamlessly integrate with other AWS services and third-party applications, enhancing your overall IT ecosystem.
Performance: Experience high-performance computing with SSD storage and powerful virtual machines, ensuring smooth operation of demanding applications.
Compliance: Meet regulatory requirements with ease, thanks to AWS’s adherence to various compliance frameworks like HIPAA, GDPR, and SOC 2.
Global Reach: Deploy virtual desktops in multiple AWS regions worldwide, providing low-latency access for users across different geographies.
Environmentally Friendly: Reduce your carbon footprint by minimizing the need for physical hardware and leveraging AWS’s energy-efficient data centers.
Rapid Deployment: Quickly provision virtual desktops within minutes, accelerating project timelines and reducing downtime.
Consistent User Experience: Ensure a uniform and reliable user experience across different devices and locations, enhancing employee satisfaction.
Support and Resources: Access comprehensive support and a wealth of resources from AWS, including documentation, forums, and customer service.

Industry Expertise

Amazon WorkSpaces is particularly well-suited for organizations with a large number of employees, especially those in the Information Technology and Services industry. It's also ideal for companies with a global workforce, as it allows employees to access their workspaces from anywhere with an internet connection.

Amazon Workspaces Reviews

Average customer reviews & user sentiment summary for Amazon Workspaces:

19 reviews

84%

of users would recommend this product

Amazon Workspaces has a 'great' User Satisfaction Rating of 84% when considering 19 user reviews from 1 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Amazon Workspaces reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Simple Setup: Getting started with Amazon Workspaces is generally considered straightforward, which can be a huge plus for businesses wanting to get their virtual desktops up and running quickly.
Scales Easily: Seamless integration with AWS makes it easy for businesses to adjust their resources as their needs change, eliminating the need to overprovision or scramble for more resources during periods of growth.
Strong Security: Businesses with stringent security requirements appreciate the robust security features of Amazon Workspaces, such as multi-factor authentication and secure data storage, which help protect sensitive information.
Work From Anywhere: The ability for employees to access their virtual desktops from virtually any location and device is a major advantage for businesses embracing remote work models, fostering flexibility and productivity.
Cost-Effective Model: The pay-as-you-go pricing structure is particularly appealing to businesses that need to be mindful of their IT budget, as they only pay for the resources they use.

Cons

Administrative Headaches: IT departments responsible for large-scale deployments may find the management tools limiting, potentially leading to increased administrative overhead.
Performance Bottlenecks: While generally reliable, users have reported inconsistent performance, particularly when dealing with demanding applications or heavy workloads, which could disrupt productivity.
Pricing Complexity: The platform's flexible pricing, while offering options, can be difficult to navigate due to the various configurations and potential hidden costs, making it challenging to accurately predict expenses.

Researcher's Summary:

Is your work life feeling a bit cramped? Maybe it's time to explore Amazon Workspaces. This cloud-based solution for managing virtual desktops has garnered a mix of praise and criticism from users over the past year. On the upside, many appreciate its user-friendly interface and straightforward setup process, making it easy to deploy even for teams without deep technical expertise. The platform's seamless integration with other AWS services is another major plus, allowing for impressive scalability and flexibility in configuring operating systems and applications. Users also highlight the robust security features, such as multi-factor authentication, as a key advantage. However, some users report occasional latency and performance hiccups, particularly when using demanding applications, which can be a deal-breaker for certain workflows. Another common gripe is the complexity of the pricing structure, which can be difficult to navigate given the numerous options and configurations.

Compared to similar products, Amazon Workspaces stands out for its strong integration with the AWS ecosystem, making it a natural choice for businesses already invested in AWS. This tight integration simplifies management and streamlines billing. However, the platform's lack of advanced management tools for large-scale deployments is a notable weakness compared to some competitors. This limitation might make it less suitable for enterprises with complex IT environments.

Overall, Amazon Workspaces is best suited for small to medium-sized businesses seeking a user-friendly and scalable VDI solution, especially those already leveraging AWS services. Its ease of use, security features, and integration with AWS make it a compelling option for organizations looking to enable remote work or provide access to a standardized desktop environment. However, larger enterprises or those with mission-critical applications requiring consistently high performance might need to consider alternative solutions or carefully evaluate the platform's suitability for their specific needs.

Key Features

Notable Amazon Workspaces features include:

Persistent Storage: Each Amazon Workspace provides persistent storage, ensuring that user data and settings are retained between sessions.
Scalability: Easily scale up or down based on your organization's needs, accommodating fluctuating workloads without the need for physical hardware adjustments.
Multi-Device Access: Access your virtual desktop from various devices, including Windows, Mac, iPad, Kindle Fire, and Android tablets, ensuring flexibility and mobility.
Security Features: Benefit from robust security measures such as encryption of data at rest and in transit, multi-factor authentication, and integration with AWS Key Management Service (KMS).
Directory Integration: Seamlessly integrate with existing Active Directory environments, allowing for streamlined user management and authentication.
Customizable Hardware Options: Choose from a range of hardware configurations to match the performance needs of different user profiles, from basic office tasks to high-performance computing.
Application Management: Deploy and manage applications using Amazon Workspaces Application Manager (WAM), simplifying software distribution and updates.
Cost Management: Utilize pay-as-you-go pricing models and monthly subscription options, providing financial flexibility and control over IT budgets.
Automated Backups: Automated daily backups ensure data integrity and facilitate quick recovery in case of data loss or corruption.
Global Reach: Deploy Workspaces in multiple AWS regions worldwide, ensuring low-latency access for users across different geographical locations.
Compliance Certifications: Amazon Workspaces complies with various industry standards and certifications, including HIPAA, GDPR, and PCI DSS, supporting regulatory requirements.
Performance Monitoring: Utilize Amazon CloudWatch to monitor the performance and health of your Workspaces, enabling proactive management and troubleshooting.
Image Management: Create and manage custom images to standardize desktop environments and streamline the provisioning process.
Session Management: Administrators can manage user sessions, including the ability to disconnect or reboot Workspaces remotely, ensuring operational control.
API Integration: Leverage AWS SDKs and APIs to automate and integrate Workspaces with other AWS services and third-party applications, enhancing operational workflows.