Arcserve Backup Reviews & Pricing

by Arcserve | Founded 1983, Eden Prairie, Minnesota

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Categories:

Data Recovery Software
Enterprise Backup Software
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What is Arcserve Backup?

Industry Specialties: Financial Services, Healthcare, Manufacturing, Public Sector, Retail.

Arcserve Backup is a comprehensive software solution designed to manage data protection and backup tasks with precision. It offers robust features such as automated backup scheduling, data deduplication, and disaster recovery options. This software is particularly well-suited for medium to large enterprises that require reliable and scalable data protection solutions due to its ability to handle extensive data volumes and complex IT environments.

Key benefits of Arcserve Backup include enhanced data security, reduced storage costs through efficient data management, and minimized downtime with rapid recovery capabilities. Popular features include centralized management, support for various storage media, and compatibility with multiple operating systems and applications.

Compared to similar products, users often highlight Arcserve Backup's user-friendly interface and comprehensive support options. Pricing details can vary based on specific needs and configurations, so it is advisable to contact SelectHub for a tailored quote. This ensures that organizations receive a solution that fits their unique requirements and budget.

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#16

Arcserve Backup is ranked #16 in the Data Recovery Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Arcserve Backup Pricing

Based on our most recent analysis, Arcserve Backup pricing starts at $55 (Per User, Annually).

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Starting From: $54.99
Pricing Model: Per User, Annually
Free Trial: Yes, Request for Free

Training Resources

Arcserve Backup is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Arcserve Backup:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Arcserve Backup Benefits and Insights

Why use Arcserve Backup?

Key differentiators & advantages of Arcserve Backup

Comprehensive Data Protection: Arcserve Backup ensures that all your critical data is safeguarded against loss, corruption, and unauthorized access, providing peace of mind and business continuity.
Efficient Storage Management: By optimizing storage utilization, Arcserve Backup helps reduce costs associated with data storage, making it easier to manage large volumes of data without unnecessary expenditure.
Scalability: The software can easily scale to accommodate growing data needs, ensuring that your backup solution remains effective as your business expands.
Fast Recovery Times: Arcserve Backup offers rapid data recovery options, minimizing downtime and ensuring that your business operations can resume quickly after a data loss event.
Regulatory Compliance: The software helps businesses meet various regulatory requirements by providing reliable data protection and retention capabilities, reducing the risk of non-compliance penalties.
Centralized Management: With a single interface for managing all backup tasks, Arcserve Backup simplifies the administration of data protection, saving time and reducing the complexity of managing multiple systems.
Cost-Effective: By reducing the need for multiple backup solutions and optimizing resource usage, Arcserve Backup offers a cost-effective approach to data protection.
Flexible Deployment Options: Whether on-premises, in the cloud, or in a hybrid environment, Arcserve Backup provides flexible deployment options to suit various business needs and preferences.
Enhanced Security: The software includes robust security features such as encryption and access controls, ensuring that your data remains protected from unauthorized access and cyber threats.
Comprehensive Reporting: Detailed reports and analytics provide insights into backup operations, helping businesses make informed decisions and improve their data protection strategies.
Support for Diverse Environments: Arcserve Backup supports a wide range of operating systems, applications, and storage devices, ensuring compatibility with your existing IT infrastructure.
Reduced Administrative Overhead: Automated backup processes and intuitive management tools reduce the time and effort required to maintain data protection, allowing IT staff to focus on other critical tasks.
Reliable Performance: With proven reliability and performance, Arcserve Backup ensures that your data is consistently protected and available when needed.
Disaster Recovery Integration: Seamless integration with disaster recovery solutions ensures that your business can quickly recover from major disruptions, maintaining operational continuity.
Customizable Retention Policies: Tailor data retention policies to meet specific business needs, ensuring that data is retained for the appropriate duration and in compliance with legal requirements.

Industry Expertise

Arcserve Backup is best suited for businesses of all sizes, especially those with large and distributed IT environments. It is particularly beneficial for organizations that require secure offsite backup and disaster recovery solutions, but have limited resources. Arcserve's expertise lies in providing reliable data protection solutions with a focus on ease of use and scalability.

Synopsis of User Ratings and Reviews

Based on an aggregate of Arcserve Backup reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

One-Stop Shop: Arcserve handles a wide range of data protection needs, from simple backups to full-blown disaster recovery, making it a comprehensive solution.
User-Friendly: Restoring files is designed to be straightforward, even for non-technical users, and managing complex setups is streamlined through a single console.
Performance Powerhouse: Deduplication technology speeds up backups and saves storage space, while agentless hypervisor backups minimize performance impact on virtual environments.
Solid Track Record: Arcserve has a history of providing reliable backup and recovery solutions, giving businesses peace of mind that their data is safe.
Supportive Team: Users generally report positive experiences with Arcserve's technical support and reseller program, ensuring help is available when needed.

Cons

Costly for Larger Environments: While considered cost-effective for smaller businesses, Arcserve Backup's pricing can become a burden for larger companies with extensive data needs, especially when factoring in potential hardware and infrastructure costs.
Steep Learning Curve: Some users have reported a steep learning curve with Arcserve Backup, finding it more complex to navigate and utilize effectively compared to other solutions, especially for those without prior experience with similar software.
Occasional Technical Issues: While generally praised for its reliability, some users have encountered occasional technical issues, such as backup failures requiring node re-registration, which can be time-consuming to troubleshoot and resolve.

Researcher's Summary:

Is Arcserve Backup the knight in shining armor for all your data protection needs, or will it leave you feeling digitally deserted? While Arcserve Backup has garnered a reputation for robust data protection, recent user reviews present a somewhat mixed bag. Users applaud its comprehensive features, highlighting its ability to protect diverse environments, from on-premise servers to cloud workloads, much like a digital Swiss Army knife. For instance, one user praised its agentless backup for hypervisors, a feature not all competing products offer. However, this digital Swiss Army knife can feel like it needs an instruction manual at times, as some users have reported a steep learning curve and complex setup process, especially those less familiar with data protection solutions.

Once mastered though, users find the centralized management console a godsend, allowing them to oversee backup and restore operations across their entire IT infrastructure from a single pane of glass. This centralized approach simplifies what would otherwise be a tangled mess of individual backup solutions. Arcserve Backup also consistently receives high marks for its reliability, with users reporting dependable data restoration and minimal downtime, a critical factor in today's always-on business environment. However, a few users have reported intermittent backup failures requiring node re-registration, a hiccup that can be a major headache for administrators.

In the digital realm, speed is king, and Arcserve Backup doesn't disappoint. Users consistently praise its performance, particularly its rapid file-level restoration, ensuring businesses can get back on their feet quickly after a data loss event. This focus on speed sets it apart from some competitors that can leave users twiddling their thumbs during restores. However, this performance comes at a price, as some users have pointed out the product's high cost and the need for robust internet bandwidth for optimal performance. Overall, Arcserve Backup is best suited for businesses with experienced IT staff who can navigate its complexities and maximize its powerful features. Its comprehensive data protection, reliability, and performance make it a good fit for organizations with mission-critical data that can't afford downtime.

Key Features

Notable Arcserve Backup features include:

Comprehensive Data Protection: Arcserve Backup offers extensive data protection capabilities, covering a wide range of platforms including Windows, Linux, and UNIX.
Centralized Management Console: The software provides a unified management interface, allowing administrators to manage backup operations across multiple environments from a single console.
Advanced Deduplication: Arcserve Backup includes built-in data deduplication technology to reduce storage requirements and optimize backup performance.
Granular Recovery: Users can perform granular recovery of individual files, emails, or database objects, minimizing downtime and data loss.
Automated Backup Scheduling: The software supports automated scheduling of backup tasks, ensuring regular and consistent data protection without manual intervention.
Encryption and Security: Arcserve Backup offers robust encryption options to secure data both in transit and at rest, ensuring compliance with data protection regulations.
Cloud Integration: The solution integrates seamlessly with various cloud storage providers, enabling offsite backups and disaster recovery options.
Scalability: Designed to scale with growing business needs, Arcserve Backup can handle increasing data volumes and expanding IT environments efficiently.
Comprehensive Reporting: The software provides detailed reports and analytics on backup operations, helping administrators monitor performance and identify potential issues.
Support for Virtual Environments: Arcserve Backup supports backup and recovery for virtual machines, including VMware and Hyper-V, ensuring protection for virtualized infrastructures.
Tape and Disk Backup: The solution supports both tape and disk-based backup, offering flexibility in choosing the appropriate storage medium for different needs.
Disaster Recovery: Arcserve Backup includes disaster recovery capabilities, allowing businesses to quickly restore operations in the event of a catastrophic failure.
Integration with Arcserve UDP: The software integrates with Arcserve Unified Data Protection (UDP), providing a comprehensive data protection strategy that includes backup, replication, and high availability.
Multi-Tenancy Support: Arcserve Backup supports multi-tenancy, making it suitable for managed service providers (MSPs) who need to manage backups for multiple clients.
Flexible Licensing Options: The solution offers various licensing models, including capacity-based and subscription-based options, to meet different budgetary and operational requirements.