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#34

Arcserve Cloud Direct is ranked #34 in the Enterprise Backup Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Arcserve Cloud Direct Pricing

Based on our most recent analysis, Arcserve Cloud Direct pricing starts at $400 (Annually).

Price
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Starting From
$400
Pricing Model
Annually
Free Trial
Yes, Request for Free

Training Resources

Arcserve Cloud Direct is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Arcserve Cloud Direct:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Arcserve Cloud Direct Benefits and Insights

Why use Arcserve Cloud Direct?

Key differentiators & advantages of Arcserve Cloud Direct

  • Rapid Recovery: Minimize downtime with near-instantaneous data recovery, ensuring business continuity even in the face of unexpected disruptions.
  • Scalability: Easily scale your backup and disaster recovery solutions to match your growing data needs without significant infrastructure changes.
  • Cost Efficiency: Reduce costs associated with traditional backup solutions by leveraging cloud infrastructure, eliminating the need for expensive hardware.
  • Data Security: Protect sensitive information with advanced encryption both in transit and at rest, ensuring compliance with industry regulations.
  • Automated Backups: Schedule and automate backups to ensure data is consistently protected without manual intervention, freeing up IT resources.
  • Geographic Redundancy: Store backups in multiple geographic locations to safeguard against regional disasters, enhancing data availability and reliability.
  • Comprehensive Reporting: Gain insights into backup and recovery operations with detailed reports, helping you monitor performance and compliance.
  • Flexible Recovery Options: Choose from various recovery methods, including file-level, application-level, and full-system restores, tailored to your specific needs.
  • Reduced RTO and RPO: Achieve lower Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO), minimizing data loss and downtime.
  • 24/7 Support: Access round-the-clock technical support to resolve issues quickly and maintain uninterrupted operations.
  • Integration with Existing Systems: Seamlessly integrate with your current IT infrastructure, ensuring a smooth transition and minimal disruption.
  • Compliance Assurance: Meet regulatory requirements with built-in compliance features, simplifying audits and reducing the risk of penalties.
  • Customizable Retention Policies: Define retention policies that align with your business needs, ensuring data is retained for the appropriate duration.
  • Disaster Recovery Testing: Regularly test your disaster recovery plans to ensure they are effective and up-to-date, providing peace of mind.
  • Unified Management Console: Manage all backup and recovery tasks from a single, intuitive interface, streamlining operations and improving efficiency.

Industry Expertise

Arcserve Cloud Direct is a cloud-based backup and disaster recovery solution that is best suited for small to midsize businesses, managed service providers, and resellers who need a simple and affordable way to protect their data. It is also a good option for businesses with distributed IT environments or remote offices.

Synopsis of User Ratings and Reviews

Based on an aggregate of Arcserve Cloud Direct reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Ransomware Protection: Provides peace of mind by neutralizing ransomware attacks and ensuring data resilience.
  • Disaster Recovery: Enables effective disaster recovery with features like DRaaS, Instant Restores, and Virtual Standby, minimizing downtime.
  • High Performance: Ensures high performance in backup and restore operations, making it suitable for businesses with demanding needs.

Cons

  • Pricing Obfuscation: It's difficult to get a clear picture of costs without jumping through hoops, as Arcserve Cloud Direct requires direct sales engagement for pricing, which can be a nuisance for budget planning.
  • Restore Feature Limitations: Some users have reported that getting data back isn't as smooth as it could be, with clunky restore features and room for improvement in the documentation. This could pose a challenge when time is of the essence during a recovery.

Researcher's Summary:

Can Arcserve Cloud Direct directly address your cloud backup and disaster recovery needs? User reviews from the past year present a mixed bag. While Arcserve Cloud Direct is generally praised for its robust feature set and user-friendly interface, some users have pointed out limitations and drawbacks. On the plus side, users highlight the platform's comprehensive data protection features, including continuous third-party vulnerability scans and advanced change detection. Its scalability is also a significant advantage, allowing businesses to expand their backup deployments seamlessly. However, the lack of pricing transparency, requiring direct consultation for a quote, has left some users frustrated. Additionally, some have reported that the restore features are not as comprehensive as they'd like, and the documentation could be more robust.

A key differentiating factor for Arcserve Cloud Direct is its hybrid backup capability, allowing businesses to back up data to both the cloud and local storage locations, such as NAS shares or IP SANs. This flexibility is essential for organizations with regulatory or compliance requirements demanding data storage in specific locations. However, the platform's sophisticated features may necessitate a learning curve and dedicated IT staff for full implementation, potentially posing a challenge for smaller businesses lacking dedicated IT resources.

Overall, Arcserve Cloud Direct appears best suited for mid-sized to larger businesses with complex data protection needs and dedicated IT staff. Its robust feature set, including hybrid backup options and advanced security measures, makes it a strong contender in the cloud backup and disaster recovery market. However, businesses with limited IT resources or those seeking a more budget-friendly solution might need to explore other options due to the platform's complexity and potentially higher cost.

Key Features

Notable Arcserve Cloud Direct features include:

  • Direct-to-Cloud Backup: Backs up data directly to the cloud without the need for local storage, streamlining the backup process.
  • Agentless Backup: Eliminates the need for installing agents on each machine, reducing complexity and overhead.
  • Granular Recovery: Allows for the restoration of individual files, folders, or entire systems, providing flexibility in recovery options.
  • Continuous Data Protection: Ensures data is backed up in real-time, minimizing data loss in the event of a disaster.
  • Scalable Architecture: Easily scales to accommodate growing data volumes, making it suitable for businesses of all sizes.
  • Multi-Platform Support: Supports a wide range of operating systems and applications, including Windows, Linux, and various databases.
  • Encryption: Utilizes AES-256 encryption to secure data both in transit and at rest, ensuring compliance with data protection regulations.
  • Bandwidth Throttling: Allows administrators to control the amount of bandwidth used for backups, preventing network congestion.
  • Automated Disaster Recovery Testing: Regularly tests disaster recovery plans to ensure they are effective and up-to-date.
  • Centralized Management Console: Provides a single interface for managing all backup and recovery operations, simplifying administration.
  • Deduplication: Reduces storage requirements by eliminating duplicate data, optimizing storage efficiency.
  • Compliance Reporting: Generates detailed reports to help organizations meet regulatory requirements and demonstrate compliance.
  • Flexible Retention Policies: Allows for the customization of data retention policies to meet specific business needs.
  • 24/7 Support: Offers round-the-clock technical support to assist with any issues or questions that may arise.
  • Rapid Recovery: Ensures quick restoration of data to minimize downtime and maintain business continuity.
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