ACE Dental Reviews & Pricing

by ACE Dental | Founded 1993, Atlanta, GA

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Overview Pricing Benefits Reviews Features

Categories:

What is ACE Dental?

Industry Specialties: Dental

ACE Dental practice management software provides a digital environment with a simple interface for dentists to manage administrative, clinical and financial operations. It supports on-premise and cloud deployment to suit operational requirements and increase efficiency, productivity and profitability.

Its capabilities include appointment scheduling, charting/graphing and imaging aids, recall management, extensive and custom reports, employee management and insurance claim handling.

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User Sentiment

Based on 105 reviews:

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Product Screenshots and Videos

ACE Dental Pricing

Based on our most recent analysis, ACE Dental pricing starts at $99 (Monthly).

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Starting From: $99
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

ACE Dental is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ACE Dental:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ACE Dental Benefits and Insights

Why use ACE Dental?

Key differentiators & advantages of ACE Dental

Streamlined Scheduling: ACE Dental simplifies the appointment booking process, allowing dental practices to efficiently manage their schedules, reduce no-shows, and optimize patient flow throughout the day.
Enhanced Patient Management: The software offers comprehensive tools for managing patient records, including treatment history, personal information, and billing details, ensuring a personalized and efficient service.
Improved Billing Accuracy: With its integrated billing system, ACE Dental minimizes errors in invoicing and insurance claims, facilitating faster payments and improving the financial health of the practice.
Comprehensive Reporting: Generate detailed reports on various aspects of the dental practice, such as financial performance, patient demographics, and treatment statistics, aiding in informed decision-making and strategic planning.
Increased Productivity: Automating routine tasks like appointment reminders, record-keeping, and billing processes frees up staff to focus on patient care and other high-value activities, boosting overall productivity.
Enhanced Communication: Features like automated reminders, email marketing tools, and personalized patient communication enhance the relationship between the practice and its patients, contributing to higher satisfaction and retention rates.
Secure Data Management: ACE Dental ensures the security and confidentiality of patient data with robust encryption and compliance with healthcare regulations, giving both patients and providers peace of mind.
Customizable Features: The flexibility to customize various aspects of the software, from scheduling templates to report formats, allows practices to tailor the system to their specific needs and workflows.
Accessible Patient Education: Incorporating educational materials and resources into patient interactions helps in improving treatment acceptance rates and fostering a more informed patient base.
Scalability: As a dental practice grows, ACE Dental can scale to accommodate additional users, more complex workflows, and an expanding patient base without compromising performance or user experience.

Industry Expertise

ACE Dental is a specialized software designed to cater to the unique needs of dental practices of various sizes, from solo practitioners to multi-provider clinics. Its industry expertise lies in seamlessly integrating dental practice management tasks, including appointment scheduling, billing, electronic health records, and patient communication. This comprehensive approach makes it best suited for dental professionals seeking to streamline operations, enhance patient care, and improve the efficiency of their practice through technology.

ACE Dental Reviews

Average customer reviews & user sentiment summary for ACE Dental:

105 reviews

94%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of ACE Dental reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Comprehensive Services: ACE Dental provides a wide range of services, from routine cleanings and fillings to more complex procedures like root canals and dental implants, eliminating the need to visit multiple specialists.
Advanced Technology: The practice utilizes state-of-the-art equipment, such as digital X-rays and intraoral cameras, for accurate diagnoses and efficient treatment planning.
Patient Comfort: ACE Dental prioritizes patient comfort by offering amenities like sedation dentistry and noise-canceling headphones, ensuring a relaxing experience.
Flexible Scheduling: The practice accommodates busy schedules with convenient appointment options, including evening and weekend availability.

Cons

Coverage Issues: Some users reported difficulties getting ACE Dental to cover certain procedures, leading to unexpected out-of-pocket costs.
Customer Service Complaints: A number of users expressed frustration with long wait times and unhelpful customer service interactions.
Limited Network: Finding in-network dentists, particularly specialists, proved challenging for some users, limiting their choices.

Researcher's Summary:

Looking for a dental software solution that's an ace in the hole? User reviews from the last year suggest ACE Dental is a strong contender in the dental software market, particularly for those seeking a user-friendly and cost-effective solution. Users rave about its intuitive interface, making it easy for even tech-averse team members to quickly learn the ropes. The software doesn't skimp on features either, offering a comprehensive suite that includes patient scheduling, billing, insurance claims, and inventory management, eliminating the need for multiple disparate systems. Unlike subscription-based models, ACE Dental offers a refreshing change of pace with its one-time purchase, making it a budget-friendly option for practices watching their bottom line.

However, some users point out that the reliance on online videos for training, while convenient for review, might not be as effective as in-person demonstrations for hands-on learners. While ACE Dental boasts a robust feature set, it's worth noting that it may not have the same bells and whistles as more specialized or high-end dental software solutions like Dentrix, EasyDental, or Eaglesoft. Despite this, users who have experience with these other platforms often find ACE Dental to be a more user-friendly and efficient option. Ultimately, ACE Dental seems to be a perfect fit for smaller practices or those new to dental software, offering a great balance of functionality, usability, and affordability.

Key Features

Clinical: Helps optimize patient care and achieve clinical efficiency with 3D restorative charting, mixed dentition, visual treatment planning, perio charting and graphing, perio comparisons and automated clinical notes.
Front Office: Streamlines administrative tasks with smooth workflows for appointment scheduling and pre-blocking, recall management, extensive customizable reporting, paper and electronic insurance claim management, digital signature documents, lab case tracking and a prescription writer.
Employee Management: Helps practices manage staff with employee time clocks and room-to-room chat.
Payment and Billing: Provides seamless billing and collections with patient and family ledgers, monthly payment plans and X-Charge credit card integration.
Patient Engagement: Boosts satisfaction levels and increases patient retention through engagement tools like automated email appointment reminders, patient statements and images, popup reminders and call lights.