ClearDent Reviews & Pricing

by Prococious Technology | Founded 2002

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Categories:

Dental Software
Dental Scheduling Software
...

What is ClearDent?

Industry Specialties: Dental

ClearDent is a comprehensive dental practice management software designed to streamline various administrative and clinical tasks within dental offices. It excels in managing patient records, scheduling appointments, billing, and insurance claims, making it an ideal solution for dental practices of all sizes. The software is particularly beneficial for practices seeking to enhance efficiency and improve patient care through integrated digital tools.

Users appreciate ClearDent for its intuitive interface and robust features, such as electronic charting, digital imaging, and automated reminders. These functionalities help reduce administrative burdens and ensure seamless operations. Additionally, ClearDent's cloud-based platform allows for secure access to patient data from anywhere, providing flexibility and peace of mind.

Pricing for ClearDent typically varies based on the size of the practice and the specific features required, with options for monthly or annual subscriptions. This flexibility in pricing ensures that practices can find a plan that fits their budget while still benefiting from the software's extensive capabilities.

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User Sentiment i

Based on 224 reviews:

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#57

ClearDent is ranked #57 in the Dental Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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ClearDent Pricing

Based on our most recent analysis, ClearDent pricing starts at $219 (Monthly).

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Starting From: $219
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

ClearDent is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ClearDent:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ClearDent Benefits and Insights

Why use ClearDent?

Key differentiators & advantages of ClearDent

Improved Patient Management: ClearDent streamlines patient records, making it easier to access and update information, which enhances patient care and satisfaction.
Enhanced Scheduling Efficiency: The software offers advanced scheduling tools that reduce no-shows and optimize appointment slots, leading to better time management.
Comprehensive Billing Solutions: ClearDent simplifies billing processes with integrated insurance claims and payment tracking, reducing administrative workload and errors.
Data Security and Compliance: With robust encryption and compliance with healthcare regulations, ClearDent ensures patient data is secure and practices meet legal standards.
Customizable Reporting: Generate detailed reports tailored to your practice’s needs, providing insights into financial performance, patient demographics, and treatment outcomes.
Seamless Integration: ClearDent integrates with various dental imaging and practice management tools, creating a cohesive workflow and reducing the need for multiple software systems.
Enhanced Communication: The platform includes tools for automated reminders and patient communication, improving engagement and reducing missed appointments.
Inventory Management: Track and manage dental supplies efficiently, ensuring you have the necessary materials on hand without overstocking.
Remote Access: Cloud-based access allows dental professionals to manage their practice from anywhere, providing flexibility and continuity of care.
Training and Support: ClearDent offers comprehensive training and customer support, ensuring that your team can effectively utilize the software and troubleshoot any issues.

Industry Expertise

ClearDent is tailored for dental professionals, offering industry-specific expertise in streamlining dental practice management. It is best suited for dental clinics and practitioners seeking to enhance operational efficiency, patient care, and compliance with industry standards. The software's specialized features cater to the unique needs of dental practices, making it an ideal choice for those looking to optimize their workflow and improve overall practice management.

ClearDent Reviews

Average customer reviews & user sentiment summary for ClearDent:

224 reviews

88%

of users would recommend this product

ClearDent has a 'great' User Satisfaction Rating of 88% when considering 224 user reviews from 2 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of ClearDent reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy to Use: Many users find ClearDent's interface intuitive and straightforward, making it easy to navigate and manage patient records, schedule appointments, and track billing.
Comprehensive Features: ClearDent offers a wide range of features that cater to the needs of most dental practices, including appointment scheduling, patient management, electronic health records, billing and insurance processing, and reporting.
Excellent Customer Support: Users consistently praise ClearDent's customer support team for their responsiveness, helpfulness, and willingness to go the extra mile to resolve issues.
Affordable Pricing: Compared to other dental practice management software options, ClearDent is often considered to be more affordable, making it a good value for smaller practices.

Cons

Limited Customization: Some users have found the software's customization options to be limited, making it difficult to tailor the system to their specific practice needs. For example, some users have reported that they are unable to create custom reports or modify the layout of the patient chart.
Steep Learning Curve: The software can be complex to learn, especially for new users. Some users have reported that they found the interface to be confusing and difficult to navigate, requiring significant time and effort to become proficient.
Technical Issues: Some users have reported experiencing technical issues with the software, such as slow loading times, crashes, and data loss. These issues can disrupt workflow and lead to frustration.
Customer Support: Some users have expressed dissatisfaction with the customer support provided by ClearDent. They have reported long wait times, difficulty getting in touch with a representative, and unhelpful responses.

Researcher's Summary:

Is ClearDent the answer to your dental practice's prayers, or is it just a toothache waiting to happen?

User reviews suggest that ClearDent is a solid choice for dental practices, particularly those in Canada. The software is praised for its user-friendliness, intuitive design, and robust features. Many users highlight ClearDent's cloud-based platform as a major advantage, allowing them to access their practice data from anywhere, anytime. This flexibility is especially appealing to practices with multiple locations, as it enables them to streamline operations and improve communication across the board.

However, some users have expressed concerns about ClearDent's customer support. While the software itself is generally well-regarded, some users have reported difficulties getting timely and effective assistance when they need it. This can be a major pain point for practices that rely on their software to run smoothly.

Overall, ClearDent appears to be a good fit for dental practices that are looking for a reliable, user-friendly, and cloud-based practice management solution. The software's strengths lie in its intuitive design, robust features, and ability to scale with the needs of growing practices. However, potential users should be aware of the potential challenges with customer support before making a decision.

Key Features

Notable ClearDent features include:

Comprehensive Patient Management: Centralizes patient records, including medical history, treatment plans, and appointment schedules, ensuring easy access and streamlined workflows.
Digital Imaging Integration: Seamlessly integrates with various imaging devices, allowing for the direct import and storage of X-rays and other dental images within the patient’s file.
Electronic Charting: Provides intuitive, customizable charting tools that enable dentists to document clinical findings and treatment plans efficiently.
Automated Appointment Reminders: Sends automated email and SMS reminders to patients, reducing no-shows and improving appointment adherence.
Billing and Insurance Management: Facilitates the creation of invoices, processing of insurance claims, and tracking of payments, ensuring accurate financial management.
Secure Data Storage: Employs robust encryption and backup protocols to protect sensitive patient information and ensure compliance with data protection regulations.
Customizable Reporting: Offers a variety of customizable reports that provide insights into practice performance, patient demographics, and financial metrics.
Cloud-Based Access: Allows dental professionals to access the software from any location with internet connectivity, promoting flexibility and remote work capabilities.
Patient Communication Tools: Includes features for sending newsletters, appointment confirmations, and follow-up messages, enhancing patient engagement and communication.
Inventory Management: Tracks dental supplies and materials, helping practices maintain optimal inventory levels and avoid shortages.
Multi-Location Support: Enables management of multiple practice locations from a single platform, ensuring consistency and efficiency across all sites.
Role-Based Access Control: Provides customizable user permissions, ensuring that staff members have access only to the information necessary for their roles.
Integration with Third-Party Applications: Supports integration with various third-party applications, such as accounting software and patient portals, enhancing overall functionality.
Patient Portal: Offers a secure online portal where patients can view their records, schedule appointments, and communicate with their dental provider.
Treatment Planning Tools: Includes features for creating detailed treatment plans, including cost estimates and visual aids, to help patients understand their care options.