Categories:

#33

Practice-Web is ranked #33 in the Dental Scheduling Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Practice-Web Pricing

Based on our most recent analysis, Practice-Web pricing starts at $169 (Per User, Monthly).

Price
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Starting From
$169
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

Practice-Web is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Practice-Web:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Practice-Web Benefits and Insights

Why use Practice-Web?

Key differentiators & advantages of Practice-Web

  • Improve Practice Efficiency: From payment processing to appointment management, ensure the practice runs smoothly and business rises steadily.  
  • Increase Productivity: Automate mundane administrative, billing and appointment scheduling tasks to free time for staff. Allocate them to take care of patients’ needs or drive revenue operations. 
  • Customize Functionality: Leverage a wide range of customization options to get the most out of the system and integrate into workflows seamlessly.  
  • Reduce No-Shows: Streamline appointment bookings and reduce wait times to attract more patients. Provide an all around quality experience to patients to retain them in the future.  

Industry Expertise

Fulfills telehealth and telemedicine needs of dentists, specialists and multi-location practices of all sizes.

Practice-Web Reviews

Average customer reviews & user sentiment summary for Practice-Web:

User satisfaction level icon: excellent

60 reviews

96%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Practice-Web reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Appointment Reminders: Practice-Web's automated appointment reminders help reduce no-shows and keep schedules full.
  • Patient Communication: Secure messaging tools facilitate HIPAA-compliant communication with patients, improving patient engagement and satisfaction.
  • Online Scheduling: Patients can conveniently schedule appointments online, streamlining the process and saving staff time.
  • Treatment Planning: The software aids in creating and presenting treatment plans to patients, enhancing case acceptance.
  • Billing and Claims: Practice-Web simplifies billing processes and electronic claims submissions, improving efficiency and revenue cycle management.

Cons

  • Limited Features: Practice-Web lacks certain features commonly found in other practice management software, such as online appointment scheduling and integrated patient communication tools.
  • Outdated Interface: The user interface appears outdated and can feel clunky to navigate, potentially impacting user efficiency and overall experience.
  • Support Concerns: Some users have reported challenges with customer support, including difficulty reaching representatives and experiencing slow response times.

Researcher's Summary:

Over the past year, Practice-Web has garnered attention for its comprehensive suite of features tailored for dental practice management. Users have consistently praised its robust appointment scheduling system, which streamlines the booking process and significantly reduces administrative workload. The software's integrated billing and invoicing system is another highlight, offering seamless financial management that users find indispensable for running a smooth operation. However, some users have noted a steep learning curve, mentioning that mastering the full range of features can be daunting for newcomers. This contrasts with competitors that may offer more intuitive interfaces but often at the expense of depth in functionality.

What sets Practice-Web apart, according to user reviews, is its exceptional customer support. Many users have recounted instances where customer service went above and beyond to assist with issues, a testament to the company's commitment to its clients. This level of support is crucial in the fast-paced dental industry, where resolving software issues promptly can significantly impact daily operations. Additionally, the software's customization options allow practices to tailor the system to their specific needs, a feature that users find invaluable for optimizing workflow and efficiency.

Given its comprehensive feature set, steep learning curve, and exceptional support, Practice-Web is best suited for established dental practices looking for a robust management solution that can be customized to their unique needs. Smaller practices or those with limited technical staff might find the learning curve challenging, but the investment in mastering the software pays dividends in operational efficiency and patient satisfaction. The software's scalability also makes it an excellent choice for growing practices aiming to streamline their operations without sacrificing functionality.

Key Features

  • Appointment Management: Organize incoming appointments in the weekly calendar and send quick updates to dentists. Reduce wait times in queues and provide a seamless experience to patients.  
  • Charting: Maintain medical files with patient records such as past appointments, prescriptions and lab reports to allow doctors to access information quickly and provide diagnosis.  
  • Claims Management: Automate claims processing by creating a single optimized workflow for collection, processing and sending forms to insurance agents. 
  • Medical Billing: Reduce queues and patient wait times by implementing robust systems to quickly process bills and receive payments. 
  • Patient Record Management: Create and share patient medical records with doctors throughout the facility. Attach reminders to files that require updates or are overdue.  
  • Treatment Planning: Implement every available treatment course to deliver the best outcomes for patients.  

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  The system can hang in the event of an internet outage. 
  •  Doesn’t offer robust integration capabilities with third-party applications. 
  •  Offers a steep learning curve. 

Suite Support

Support is available Monday–Friday from 6 a.m.–5 p.m. and Saturday from 8 a.m.–12 p.m. PST.

mail_outlineEmail: [email protected].
phonePhone: (800) 845-9379.
schoolTraining: Attend webinars to receive training. Watch tutorials on the vendor’s website.
local_offerTickets: No information available.

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