Inform ERP Reviews & Pricing

by Advantive | Founded 1993, Sandy Hook, CT

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What is Inform ERP?

Industry Specialties: Serves Electrical, Irrigation, Industrial, Janitorial, Packaging, Rubber, Wholesale Hard Goods and Fastener industries

Inform ERP is a software solution that helps with distribution, production and financial activities. It integrates these processes to automate and streamline operations across various aspects of a business. Its financial management tool coordinates with production workflows so that as transactions are made, they are automatically inputted to the general ledger. It also allows users to plan transportation logistics and look at factors such as volume and necessary stops when planning routes.

This program further enables users to optimize the supply chain through visualization and control of a variety of processes. Users can benefit from personalized dashboards that leverage real-time data so that quicker and more relevant insights can be developed.

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User Sentiment

Based on 72 reviews:

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Inform ERP Pricing

Based on our most recent analysis, Inform ERP pricing starts at $10,000 (One-Time).

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Starting From: $10,000
Pricing Model: One-Time
Free Trial: No

Training Resources

Inform ERP is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Inform ERP:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Inform ERP Benefits and Insights

Why use Inform ERP?

Key differentiators & advantages of Inform ERP

Paperless Workflows: Inform ERP includes electronic signature and electronic document scanning functionality. The system can also store documents such as product images, material safety data sheets (MSDS) and descriptions.
Increased Productivity: This program can increase productivity through its demand planning tool, which forecasts material and production needs. The system also contains the ability to make orders into quotes and to create price inquiries with just one click, therefore reducing the amount of time that employees spend on these tedious tasks.
Automation: Automation is a driving factor of increased productivity and, by extension, increased revenue. An example of how Inform ERP uses automation to its benefit is through its financial management tool, which archives important documents and posts transactions to the general ledger automatically.
Improved Customer Relationships: The Embedded CRM tool allows users to keep track of important customer information. By using and sharing this data, employees can hone their sales tactics and improve customer relationships through more personalized and targeted conversations.
Insight Development: This program uses real-time data and customizable dashboards to help users manage workflows such as sales and production. It includes drill-down functionality that allows users to find the specific data that they need to access.
Accessibility: Inform ERP is available both on-premise and as a cloud-based solution. This makes the program accessible to a wide variety of businesses. If cloud deployment is opted for, the program can be accessed anytime and anywhere as long as there is an internet connection.

Industry Expertise

Inform ERP is a fairly comprehensive distribution system, but it does have specializations that can be an added benefit to certain sectors. These industries include electrical and lighting, fastener and bearing, foodservice equipment, hard goods, HVAC/R, industrial and safety, irrigation, janitorial and sanitation, paper and packaging, PHCP, PVF and rubber.

Inform ERP Reviews

Average customer reviews & user sentiment summary for Inform ERP:

72 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Inform ERP reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Comprehensive Functionality: Inform ERP provides a wide range of features that cater to various aspects of distribution businesses, including inventory management, order processing, financials, and customer relationship management. This comprehensive functionality eliminates the need for multiple software solutions, streamlining operations and reducing complexity.
Industry-Specific Focus: Inform ERP is specifically designed for distributors, with features and functionalities tailored to their unique needs. This industry-specific focus ensures that the software aligns with the workflows and processes of distribution businesses, providing a more efficient and effective solution.
Scalability and Flexibility: Inform ERP is a scalable solution that can grow with the needs of a business. It offers flexible deployment options, including on-premise, cloud-based, and hybrid models, allowing businesses to choose the best fit for their infrastructure and budget.
User-Friendly Interface: Inform ERP features a user-friendly interface that is easy to navigate and learn. This intuitive design reduces training time and allows users to quickly become proficient with the software, improving productivity and user adoption.
Strong Reporting and Analytics: Inform ERP provides robust reporting and analytics capabilities, enabling businesses to gain insights into their operations and make data-driven decisions. Users can generate custom reports, track key performance indicators (KPIs), and analyze trends to identify areas for improvement.

Cons

Customization Challenges: Making modifications to Inform ERP to fit specific business needs can be complex and time-consuming, often requiring specialized developer skills. This can lead to frustration for businesses with unique workflows or industry-specific requirements.
Reporting Limitations: Generating reports and extracting data from Inform ERP can be cumbersome, with limited built-in reporting tools and a steep learning curve for creating custom reports. This can hinder data analysis and decision-making processes.
User Interface: The user interface of Inform ERP can feel outdated and clunky, leading to a less-than-optimal user experience. Navigating through the system and finding specific functions can be challenging, especially for new users.
Integration Complexities: Integrating Inform ERP with other business systems, such as CRM or e-commerce platforms, can be a complex undertaking. This can create data silos and hinder overall business efficiency.

Researcher's Summary:

Inform ERP receives praise for its robust functionality and adaptability, particularly in managing complex distribution operations. Users appreciate its ability to handle diverse tasks, from inventory and order management to financials and reporting. Its strength lies in providing a comprehensive solution that streamlines processes and enhances efficiency. However, some users note that the initial setup and learning curve can be challenging due to the system's extensive features. Inform ERP distinguishes itself by offering industry-specific modules and customization options, allowing businesses to tailor the software to their unique requirements. This flexibility is crucial for companies with specialized workflows or niche markets.

While Inform ERP excels in functionality, some users mention that the user interface could be more intuitive and modern. Despite this, the software's strengths in customization, scalability, and industry-specific features make it a valuable tool for mid-sized to large distributors and manufacturers with complex operational needs. Its ability to adapt to evolving business requirements ensures long-term value and supports growth.

Key Features

Financial Management: Inform ERP contains accounts payable, accounts receivable and bank reconciliation functionality. It gives users access to financial reports and allows them to perform tasks such as posting transactions to the general ledger as they occur. The program also contains the ability to archive documents such as invoices, financial reports and statements automatically.
Inventory Management: This feature enables users to visualize inventory information such as purchase orders, availability, returned goods and open orders. It also allows for adjustment to sporadic demand and can balance warehouse overstocks. The advanced demand planning and forecasting tool contains a real-time replenishment calculation that facilitates adjustment to actual demand.
Order Fulfillment: Inform ERP lets users make quotes into orders with the click of a button. Defective parts can be tracked through the system along with vendor reimbursement claims. The customer checkout process is streamlined through PCI-compliant card processing.
Embedded CRM: This program enables users to gather relevant customer information such as purchase history, order status and personal notes to assist in the personalization and improvement of the customer experience. It can also create order entries and price inquiries with one click. Individual and group calendars are included in the program so that staff can look at operations and sales opportunities in real-time.
Analytics and Reporting: Inform ERP’s reporting dashboards are customizable and can be segmented by user level. The Inventory Pivot Table Cube Editor allows users to manage stock transfers. The program also leverages real-time data and includes drill-down menus so that users can find relevant information.
Warehouse Logistics: With this tool, users can assign transportation to orders. Delivery routes can also be created while keeping factors such as weight, volume and necessary stops in mind. Additionally, users can create and print manifests and shipping documents through this feature.

Suite Support

Inform ERP has a Client Services Portal where customers can ask questions and submit cases. It also allows users to contact representatives through email and contact forms.

Email: If a user’s question isn’t answered on DDI’s Client Services Portal, they can email the vendor at [email protected] for assistance.

Training: Information on the latest software upgrades and a repository of questions asked by other users are available in the portal. If a user has a question that hasn’t been answered on the portal, they may opt to open a case.

Tickets: Inform ERP tickets can be submitted directly through the Client Services Portal, or through the “contact support” form on the vendor website.