Categories:

#44

Office Master System is ranked #44 in the Distribution Inventory Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Office Master System Pricing

Based on our most recent analysis, Office Master System pricing starts in the range of $100 - $500.

Price
$
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Starting From
Undisclosed
Pricing Model
Per User, Monthly
Free Trial
No

Training Resources

Office Master System is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Office Master System:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Office Master System Benefits and Insights

Why use Office Master System?

Key differentiators & advantages of Office Master System

  • Improved Financial Accuracy: Automates complex accounting tasks, reducing human error and ensuring precise financial records.
  • Time Efficiency: Streamlines routine business processes, freeing up valuable time for strategic planning and decision-making.
  • Enhanced Data Security: Utilizes advanced encryption and access controls to protect sensitive financial and business information.
  • Real-Time Reporting: Provides up-to-date financial and operational reports, enabling quick and informed business decisions.
  • Scalability: Adapts to the growing needs of your business, supporting additional users and increased data volume without performance degradation.
  • Cost Savings: Reduces the need for multiple software solutions and minimizes manual labor, leading to significant cost reductions.
  • Regulatory Compliance: Ensures adherence to industry standards and legal requirements, reducing the risk of non-compliance penalties.
  • Customizable Workflows: Allows for the tailoring of processes to fit specific business needs, enhancing operational efficiency.
  • Enhanced Collaboration: Facilitates better communication and collaboration among team members through shared access to data and documents.
  • Improved Cash Flow Management: Offers tools for monitoring and managing cash flow, helping to maintain financial stability.
  • Integrated Solutions: Seamlessly integrates with other business systems, providing a unified platform for all business operations.
  • Data-Driven Insights: Leverages analytics to provide actionable insights, helping to identify trends and opportunities for growth.
  • Customer Relationship Management: Enhances customer service by providing a comprehensive view of customer interactions and history.
  • Inventory Management: Optimizes inventory levels and reduces carrying costs through accurate tracking and forecasting.
  • Project Management: Supports efficient project planning and execution, ensuring projects are completed on time and within budget.

Industry Expertise

Office Master System is a software solution specifically designed for wholesale distributors across various industries. It's best suited for small to mid-sized businesses that need to manage inventory, e-commerce channels, fulfillment, accounting, and other aspects of their operations.

Office Master System Reviews

Average customer reviews & user sentiment summary for Office Master System:

User satisfaction level icon: good

25 reviews

72%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Office Master System reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Streamlined Processes: OMS Office Master System excels at simplifying intricate workflows, a crucial aspect for businesses handling distribution. This empowers teams to manage tasks efficiently and reduce the chance of errors.
  • Enhanced Communication: The software facilitates seamless communication within organizations, a vital aspect of efficient distribution. This ensures everyone involved in the distribution process remains informed, from warehouse staff to delivery drivers.
  • Time Savings: By automating various tasks, OMS Office Master System frees up valuable time for employees. This allows them to focus on more strategic initiatives, ultimately boosting productivity and efficiency.
  • Broad Compatibility: The software demonstrates compatibility with a wide range of file types and devices, a significant advantage in today's diverse technological landscape. This ensures businesses can seamlessly integrate OMS Office Master System into their existing infrastructure.

Cons

  • Clunky Interface: Users frequently report that the software's interface is not intuitive and requires a steep learning curve to use effectively.
  • Limited Features: OMS lacks some advanced features commonly found in competing distribution ERP solutions, potentially requiring workarounds or manual processes.
  • Integration Issues: Seamlessly integrating OMS with other software and devices, even those commonly used in distribution environments, can be problematic.

Researcher's Summary:

Is Office Master System the master key to unlocking efficiency in distribution management? While Office Master System (OMS) demonstrates proficiency in handling distribution ERP requirements, user reviews from the past year reveal a mixed bag, particularly regarding its user interface and integration capabilities. Several users have expressed their discontent with the software's cumbersome interface, citing navigation difficulties due to its non-intuitive design. This lack of user-friendliness, coupled with integration issues with other software and devices, has led to a decline in productivity for some, complicating their workflows instead of streamlining them.

One user specifically mentioned struggling with OMS's integration capabilities, highlighting how it negatively impacted their productivity. Another user emphasized the inadequacy of the software's limited features, finding them unimpressive and hindering their work process. Although OMS offers a wide array of features, its steep learning curve poses a challenge for users seeking a plug-and-play solution. This steep learning curve, coupled with the software's high cost compared to competitors like NetSuite and Acumatica, makes it less appealing.

Despite these drawbacks, OMS has garnered praise for its comprehensive distribution ERP functionalities. However, the recurring theme in negative reviews emphasizes the need for a more user-friendly interface and seamless integration capabilities. Therefore, OMS appears best suited for businesses prioritizing comprehensive functionality over ease of use and seamless integration, and who are prepared to invest time in staff training to overcome the initial learning curve.

Key Features

  • Inventory and Warehouse Management:  Manage inventories and stock movement at multiple warehouses and sales channels with real-time stock-level alerts, lot control and inventory adjustments. Track items with precision through serial or lot numbers. Get complete visibility and control over material resource planning. 
  • Order Management:  Automate order processing and fulfillment for multiple channels, complete with picking and routing, backorder management, payment processing and more. 
  • Products and Catalogue Management:  Create, update, manage and track individual products, product variations, kits and catalogs with details such as images, prices, promotions and discounts. 
  • Forecasting:  Track demand of individual inventory items through accurate forecasting with past sales trends and patterns, inventory stock levels and customer behavior patterns. Generate automatic repurchase and replenishment orders to maintain optimum stock levels at all times. 
  • Vendor Management:  Invite quotes from multiple vendors simultaneously to choose suitable suppliers and save time and money. 
  • Procurement and Purchasing:  Visualize the purchasing workflow. Create automated purchase orders. Audit suppliers. Manage quotations and reorders. Manage supplier negotiations and sourcing in real-time. 
  • Returns and Exchanges:  Streamline reverse logistics to simplify returns and track exchanges. Reduce overall costs and time to maintain healthy business processes and positive customer experiences. 
  • Shipping Management:  Manage shipping through e-commerce, courier and 3PL integrations. Auto-generate shipments for incoming and outgoing orders. Track end-to-end shipment progress. Get notifications for goods received, delivery status, payment and reconcile courier statements. 
  • Production Management:  Manage production and assembly through simple and mixed production modes — make to order, make to stock, configure to order and more. Track jobs and activities by labor or associated project. Measure production costs by material time and resources to optimize specific segments. 
  • Customer Management:  Store and manage customer data such as contact information, buying patterns, past interactions and more centrally to deliver better customer experiences. 
  • Financial Management: : Manage general ledgers, manage accounts receivable and accounts payable, bank reconciliations, taxes, invoicing and billing centrally. 
  • Reporting and Analytics:  Get data-rich insights into business operations. Create, export and share customized reports. Use analytical insights to identify problem areas and develop solutions to enhance productivity, minimize losses and boost sales. 

Limitations

These limitations are current as of the writing of this review:

  •  Too many steps for printing orders 
  •  Occasional data outages are reported 
  •  Support comes at an additional cost 
  •  Invoice feature can be improved 

Suite Support

Office Master System offers support to its users via phone and email from Monday to Friday, between 9 a.m. to 6 p.m. (Pacific Time)

mail_outlineEmail: Users can reach support experts by emailing them at [email protected].
phonePhone: Users can reach support experts by phone at +1-626-821-0882.
schoolTraining: Documentation and in-person training is offered.
local_offerTickets: Users can submit their concerns and issues via email. All issues are addressed within one business day.
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