TrackAbout Reviews & Pricing

by TrackAbout | Founded 2000, Moon Township, PA

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Overview Pricing Benefits Reviews Features

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What is TrackAbout?

Industry Specialties: Serves all industries with returnable/reusable assets

TrackAbout is a cloud-based software designed to help businesses manage their physical assets and equipment maintenance. It's particularly well-suited for organizations with valuable assets distributed across various locations, especially those in industries like construction, transportation, and healthcare. Users appreciate its ability to streamline maintenance processes, improve asset visibility, and extend asset lifespans, ultimately leading to cost savings and increased operational efficiency. Key features include work order management, preventive maintenance scheduling, inventory control, and comprehensive reporting.

TrackAbout's pricing structure is typically based on the number of assets being managed and the specific features required. While it may not be the most budget-friendly option on the market, users often find that the comprehensive functionality and positive impact on asset management justify the investment. It's recommended to contact TrackAbout directly for detailed pricing information tailored to your needs.

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User Sentiment

Based on 96 reviews:

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TrackAbout Pricing

Based on our most recent analysis, TrackAbout pricing starts at $2,500 (One-Time).

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Starting From: $2,500
Pricing Model: One-Time
Free Trial: Yes, Request for Free

Training Resources

TrackAbout is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for TrackAbout:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

TrackAbout Benefits and Insights

Why use TrackAbout?

Key differentiators & advantages of TrackAbout

Configure to Your Needs: Use different systems for different assets and personalize different processes. The option to use company terminology for different fields, statuses and forms based on the assets and information imported makes adoption easier.
Replace Spreadsheets: Remove dependency on complicated spreadsheets with access to data on a single platform. View information of all assets like past maintenance, action on assets and next delivery with a single click.
Easily Log Data: All the assets are tagged with a barcode, RFID tag or barcode label, making the scanning, tracking and importing process easy. The mobile app can scan these tags to pull up asset profiles and maintenance records.
Track Via GPS: Easily view and save the details of the location where the asset was last scanned, who scanned it and which customer last had the asset. Completely passive GPS (available at a fixed cost) aids tracking the exact location of the asset.
Keep Assets Operational: Tracking and scheduling upcoming preventative maintenance reduces the cost of asset replacement and increases the speed of asset deployment.
Stay Compliant: Digital records required by the government inspector, internal audit or compliance officer are all saved in a central location. GAMP5 standards followed by the pharmaceutical industry are used to maintain compliant assets. Trace all the actions conducted on individual assets and the movement from their point of origin.
Monitor Asset Performance: Analyze asset performance and solve problems faster with reports that cover the asset cycle from beginning to end.

Industry Expertise

TrackAbout serves a range of industries including oil and gas, pharmaceutical, life science, healthcare, chemical, clubs and many more.

TrackAbout Reviews

Average customer reviews & user sentiment summary for TrackAbout:

96 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of TrackAbout reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Asset Management: TrackAbout simplifies the management of physical assets, including tools, equipment, and other resources, by providing a centralized platform for tracking and monitoring.
Enhanced Visibility and Control: Gain real-time insights into asset location, status, and usage, enabling better decision-making and improved operational efficiency.
Reduced Costs: Optimize asset utilization, minimize loss and theft, and extend asset lifespan, leading to significant cost savings.
Improved Compliance: Ensure adherence to industry regulations and safety standards through comprehensive asset tracking and documentation.
Increased Productivity: Empower your workforce with the tools they need to locate assets quickly and efficiently, reducing downtime and boosting productivity.

Cons

Customization Limitations: The software may not be easily adaptable to specific workflows or industry-specific requirements, potentially leading to workarounds or compromises in processes.
Reporting Challenges: Generating custom reports or extracting specific data insights might be cumbersome or require technical expertise, hindering data-driven decision-making.
Mobile App Functionality: The mobile app's features or user interface may not be as comprehensive or user-friendly as the desktop version, potentially impacting field technicians' efficiency.
Integration Complexity: Integrating TrackAbout with existing enterprise systems or third-party applications could pose technical challenges or require additional development efforts.

Researcher's Summary:

Reviews from the past year highlight both the strengths and weaknesses of this asset management software, painting a picture of who it serves best. Users appreciate TrackAbout's customizability, which allows them to tailor the software to their specific needs and workflows. The ability to create custom fields and reports is particularly valuable, as it enables businesses to track the data that matters most to them. Additionally, TrackAbout's mobile app receives praise for its user-friendly interface and offline functionality, making it a practical tool for field technicians and remote workers. However, some users find the initial setup process to be complex and time-consuming, requiring significant effort to configure the software and import existing data. Furthermore, while TrackAbout offers a wide range of features, some users note that certain functionalities, such as work order management, could be more robust and intuitive. Overall, TrackAbout appears well-suited for businesses with unique asset management requirements and a willingness to invest time in customizing the software. Its flexibility and mobile capabilities make it a valuable tool for organizations with complex workflows or distributed teams, particularly those in industries like construction, manufacturing, and equipment rental.

Key Features

Asset Tracking: Tracks returnable goods from the point of preparation to the point of pick up. Good for multiple assets spread out over many locations and customers, as it shows the exact location of an asset, pickup date and customer using it.
Integration: An open interface and integration with many systems like Oracle and SAP makes the process of importing and exporting any form of data easier and faster. TrackAbout can be used as a standalone solution or with any other system that’s already in use.
Maintenance Management: Logs the entire process from maintenance to preparation of the asset for reuse, ensuring that people follow the right processes and don’t skip or miss any steps. It also helps keeping track of how many assets are ready for use, need maintenance or have been damaged and need repair.
Real-Time Data: Collects and displays the real-time data of any asset at any time with a barcode scanner. Share data with customers to keep them informed of all the relevant and required data.
Rental Asset Management: Streamlines billing by automating the creation of rental bills or by integrating with accounting systems. Supports different rental categories, rates, leases and flat fees.
Mobile Access: Provides data anywhere, at any time, to improve and speed up processes, saving money and making work more efficient.
Mobile Barcode Scanner:: Scans all assets directly through this easy-to-use feature. All information related to the asset is available for viewing and taking required actions.

Suite Support

Email: [email protected]

Phone: +1 412.269.0642

Training: Users can access TrackAbout resources, a library of documents, videos, articles and more to self train. An OnTrack advisor is available to every customer to assist with training and the implementation process.

Tickets: Log in to the user portal and reach out by a detailed email as mentioned in the portal. If a solution is not reached or the issue is urgent, then directly call the 24/7 TrackAbout support line.