Categories:

#69

Orderhive is ranked #69 in the Multi-channel Ecommerce Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Orderhive Pricing

Based on our most recent analysis, Orderhive pricing starts at $95.

Price
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Starting From
$95
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

Orderhive is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Orderhive:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Orderhive Benefits and Insights

Why use Orderhive?

Key differentiators & advantages of Orderhive

  • Improve Team Efficiency: Boost team collaboration for improved efficiency, as teams can access and keep a track of all orders from a single dashboard. 
  • Stay Updated: Receive order tracking updates in real-time via seamless sync with all shipping partners and sales channels. 
  • Save Fulfillment Costs: Prevent unnecessary costs and time spent on order processing and admin tasks. A single interface provides capabilities such as multichannel view and bulk actions, minimizing repetitive actions. 
  • Avoid Errors: Automated workflows and synchronized actions help avoid errors and inefficiency that result from manual activities and operations. Reduce discrepancy in reporting cycles as well, as all stocks are accounted for. 
  • Reduce Inventory Risks: Detailed real-time data offers performance status, helping plan for the future accordingly. This eliminates the risk of under stocking or over stocking. 
  • Lower Shipping Overheads: Save shipping overhead costs, as no fee is levied for shipping items to Amazon fulfillment centers from the seller’s location. Enables sellers to sell items at lower prices to customers. 
  • Smart Shipping: Promote smart shipping with features such as automated workflows, customization, product scanning with barcode support and information on the best rates. 

Industry Expertise

Serves over 2,500 clients across the globe, which include retailers, wholesalers, SMBs and e-commerce sellers of all categories and sizes.

Orderhive Reviews

Average customer reviews & user sentiment summary for Orderhive:

User satisfaction level icon: great

227 reviews

87%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Orderhive reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Intuitive Features: All reviews on this feature suggest that it provides an intuitive and extremely powerful set of comprehensive features.
  • User Support: According to 100% of reviews on support, the service team is quick and responsive for any issues that users come across.
  • Multiple Integrations: The ability to integrate with most of the popular apps and marketplaces such as Amazon and Shopify is helpful according to all reviews on integrations.

Cons

  • Learning Curve: Having a lot of capabilities makes it hard for users to learn the software completely and quickly, as all reviews on this aspect suggest.
  • Expensive: Channel-based pricing makes it an expensive product for those having multiple channels, as more than 80% of reviews on price reflect.
  • Loading Time: More than 60% of reviews on loading time suggest that it’s slow to load sometimes and lags, especially during page updates.

Researcher's Summary:

Orderhive is a powerful and comprehensive tool for shipping, inventory and order management. Those who have already tried the product vouch for its intuitiveness and a variety of features that help manage end-to-end needs. A range of multiple integrations with most leading apps is a plus according to many reviews. One downside is that new users need to invest more time and effort in learning the tools. It’s also expensive and takes time to load occasionally. However, the support team is quite quick and responsive to user issues and feedback. Altogether, retailers, SMBs and others looking for shipping and order management software with a variety of tools and integrations may find it a good option.

Key Features

  • E-Commerce Automation: Managers can automate everyday tasks and feed triggers, as well as customize automation as desired, via toggles. Includes inbuilt triggers for order creation, status updates, payment, invoice creation and more. 
  • Order Management: Offers multichannel booking from a single dashboard, bulk actions for orders, custom views and comprehensive shipping, with end-to-end synchronization. 
  • Inventory Control: Track inventory movements and level, using real-time insights to make smarter purchase decisions. Gain centralized inventory access and visibility on a single-view dashboard. 
  • Shipping: Supports multichannel shipping, third-party logistics integration, rate comparison, smart bulk actions and customization of shipping collateral using templates. 
  • Purchase Management: Includes complete automation purchase order capabilities, simple inward processes, custom purchasing, supplier management and real-time data. 
  • Analytics and Reporting: Provides comprehensive reports for sales, inventory, purchases, shipments, returns, invoices and more, with detailed insights that are easy to understand. 
  • Returns Management: Supports and optimizes inventory returns and replacements, boosts customer loyalty, and facilitates refund management. 
  • Seller Fulfilled Prime: Allows processing of every type of order that includes seller fulfilled Prime orders on Amazon. 
  • Integrations: Connects with a range of third-party partners to extend capabilities, including Amazon, eBay, Etsy, Shopify, Magento, WooCommerce, UPS, USPS, FedEx, QuickBooks and Xero. 

Limitations

User feedback suggests the following product limitations at the time of this review:

  •  Takes a lot of time to learn since it has a sharp learning curve. 
  •  Lags and loads slow sometimes. 

Suite Support

Besides the options below, live chat is available on the website.

mail_outlineEmail: [email protected].
phonePhone: 1-888-878-5538.
schoolTraining: Blogs, ebooks, podcasts, a help center, videos and infographics are available on the website for self-training purposes.
local_offerTickets: Not available.
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