Aprima Reviews & Pricing

by Aprima Medical Software, Inc. | Founded 1998, Austin, TX

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Overview Pricing Benefits Reviews Features

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What is Aprima?

Industry Specialties: Serves the medical industry

Aprima EHR Software by Aprima Medical Software, Inc. (acquired by eMDs) is a cloud-based electronic health record (EHR) system designed to streamline patient care and practice management for healthcare providers. It offers a comprehensive suite of features including patient scheduling, electronic medical records, e-prescribing, billing, and reporting. Aprima EHR is particularly well-suited for small to mid-sized medical practices seeking an affordable and user-friendly solution. Its intuitive interface, customizable templates, and robust reporting capabilities enhance efficiency and improve patient outcomes.

The software is highly praised by users for its ease of use, excellent customer support, and cost-effectiveness. It allows providers to access patient information quickly and easily, automate administrative tasks, and improve communication with patients. Aprima EHR's pricing is transparent and competitive, with a range of subscription options based on practice size and functionality needs. It offers flexible payment options, making it accessible to practices of all sizes.

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Aprima Pricing

Based on our most recent analysis, Aprima pricing starts at $299 (Per Provider, Monthly).

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Starting From: $299
Pricing Model: Per Provider, Monthly
Free Trial: No

Training Resources

Aprima is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Aprima:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Aprima Benefits and Insights

Why use Aprima?

Key differentiators & advantages of Aprima

Interoperability: The app is built to be interoperable with different providers and services, meaning your patient’s records can be safely and securely transferred from provider to provider, adapting whatever system they use.
Affordable: The solution is compatible with most budgets, providing a full suite of care for bargain prices. Their support solutions (like flexible, web-based training) are also geared towards thrifty buyers.
Fewer Errors: Patient health records are prone to errors, especially if you’re transferring from a pen-and-paper system. Aprima EHR helps cut down on errors by automatically coding diagnoses, transcribing doctor’s notes and more.
Security of Information: The system provides layers features like custom security rules, document portability and HIPAA compliance.
Fully Integrated: Aprima EHR is a single database application that provides and EHR solution as well as a practice management solution.

Industry Expertise

The company boasts impressive numbers for its EHR products. They claim to serve 65 thousand providers across 70 different areas of medical specialty.

Synopsis of User Ratings and Reviews

Based on an aggregate of Aprima reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Seamless Integration: Aprima seamlessly integrates with other software, such as practice management and billing systems, eliminating data silos and streamlining workflows.
User-Friendly Interface: The intuitive design and customizable dashboard make it easy for users to navigate and access the information they need quickly and efficiently.
Robust Reporting: Aprima offers a wide range of customizable reports that provide valuable insights into patient care, practice performance, and financial metrics.
Excellent Customer Support: Users appreciate the responsive and knowledgeable customer support team that provides timely assistance and guidance.
Automated Workflows: Aprima's automated workflows, such as appointment reminders and prescription refills, help streamline daily tasks and improve patient care coordination.
Secure and Compliant: Aprima meets industry-leading security and compliance standards, ensuring the protection of patient data and compliance with regulatory requirements.

Cons

Costly: Aprima's pricing structure can be expensive for small to medium-sized practices, making it a less feasible option for those with limited budgets.
Steep Learning Curve: Users have reported that Aprima's interface can be complex and challenging to navigate, requiring a significant investment in training and support.
Limited Customization: Aprima offers limited customization options, which can hinder practices from tailoring the software to their specific workflows and needs.
Slow Performance: Some users have experienced performance issues, including slow loading times and occasional glitches, which can disrupt daily operations and impact productivity.
Incomplete Patient Records: Aprima has been criticized for not providing a comprehensive view of patient records, making it difficult for clinicians to access all relevant information in one place.

Researcher's Summary:

Aprima is an EHR software that users generally agree has an easy-to-use interface, strong reporting features, and excellent customer support. However, some users find it lacking in certain functionalities, such as patient portals and e-prescribing, compared to competitors like Epic and Cerner. Aprima's strengths lie in its user-friendliness and customizable reporting capabilities, which are important for practices that need to generate detailed reports for analysis and decision-making. Its differentiating factor is its focus on providing excellent customer support, which is crucial for practices that require prompt assistance with implementation and troubleshooting.

Aprima is best suited for small to medium-sized practices that prioritize ease of use, reporting capabilities, and customer support. Its intuitive interface and robust reporting features make it an ideal choice for practices that need to quickly and easily access and analyze patient data. Additionally, its excellent customer support ensures that practices can receive prompt assistance with any issues or questions they may encounter.

Key Features

Replication: The replication feature enables you to work anywhere, on any device, giving your clinicians additional flexibility, regardless of whether or not they’re connected to the internet.
Financing Module: Though Aprima EHR comes with a suite of software features to help you manage your practice and treat patients, you can also subscribe to their financial platform to help manage your practice’s financial needs.
Designed for Mobile: Aprima EHR is designed to be a mobile-first product. This, coupled with their replication features, means you can access a fully-featured medical product across devices.
Powerful Integrations: You can use the product as a standalone EHR tool, or you can use it as an integrated practice management, revenue cycle management and EHR product.
Simple Reporting: The software offers a simple MARCA compliant dashboard to drill down into KPIs or gain a high-level overview of your practice.
Bilingual Patient Portal: Patient portals encourage users to take advantage of their own healthcare needs, and now you can empower bilingual users with portals that respond to their preferred language.
Robust Exchange: The product can handle point-to-point interfaces, HIEs, ACOs and connections to national networks like CommonWell and SureScripts. It can handle transfers across a number of healthcare interfaces.

Suite Support

Email: The company does not offer email support.

Phone: Users can obtain phone support by dialing (866) 960-6890, Option 1. Turnaround and available times are unknown.

Training: The company offers eMDs Engage in place of Aprima Academy, its training center for users. They also offer flexible, web-based training to its users.

Tickets: Ticketing options are unknown.