Categories:

#33

Compulink is ranked #33 in the Medical Collection Services product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Compulink Pricing

Based on our most recent analysis, Compulink pricing starts at $149 (Per User, Monthly).

Price
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Starting From
$149
Pricing Model
Per User, Monthly
Free Trial
No

Training Resources

Compulink is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Compulink:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Compulink Benefits and Insights

Why use Compulink?

Key differentiators & advantages of Compulink

  • Artificial Intelligence: Provides AI technology to benefit automation and workflow assistance where needed. It utilizes real-time data from clinics to optimize efficiency, enhance patient outcomes and increase revenue. 
  • Smart Workflow: Monitors and optimizes patient flow automatically. Let users know who is waiting, where to go next and constant updates for maximum efficiency. Provides reports that enable users to analyze average times by appointment, examination type or tracking station. 
  • Patient Engagement: Offers a mobile patient engagement tool that includes sending personalized messages based on diagnosis, appointment type, practice services and patient education. Send reminders to reduce no-shows and increase on-time payments. 
  • Customization: Leverage customization to fit business needs. Customize templates, reports and more to streamline workflows. 
  • Smart Marketing: Provides automated text/email alerts, wait/reschedule list management and a powerful recall system to help retain patients and build up business. 
  • E-Commerce: Build a unique web store to match the practice's look and feel while including names and logos. All products can be ordered online or by text, and order notifications are sent directly to customers. 

Industry Expertise

Compulink healthcare solutions are suitable for small, medium and large practices in the medical industry. It is designed to cater to specialty-specific practices such as addiction, physical therapy, audiology, mental health, chiropractic, dermatology, otolaryngology, rheumatology, gastroenterology, internal medicine, ophthalmology, optometry, orthopedic, pediatric, pain management, podiatry, OB-GYN and urology.

Compulink Reviews

Based on our most recent analysis, Compulink reviews indicate a 'great' User Satisfaction Rating of 81% based on 297 user reviews from 2 recognized software review sites.

User satisfaction level icon: great

297 reviews

81%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Compulink reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Functionality: Provides comprehensive, robust tools that meet all office needs such as EHR, inventory, billing, practice management and more, as observed by all reviewers who specified its functionality.
  • Easy: The system is easy to use, navigate, learn and customize, as noted by 96% of users who said it was easy and accessible to use.
  • Customization: The software is very customizable, and allows users to adapt it to suit their company's needs, as mentioned by all users who talked about customization.
  • Customer Support: Nearly 97% of users who specified customer support liked that the support team was knowledgeable, courteous, and answered all questions in a very timely manner.

Cons

  • Learning Curve: All users who talked about the learning curve said that it can take time to master all the available features.
  • Performance: All users who referred to performance said that the system occasionally has indexing issues that can cause downtime, crashes and freezes.
  • Updates: Updates to fix bugs often cause other areas of the software that worked fine to glitch, as observed by all users who specified updates.
  • Inefficient: It takes numerous clicks and searches to complete one workflow, as noted by all users who referred to the process.

Researcher's Summary:

Compulink provides robust functionality with an all-in-one database for specialty-specific EHRs, online bill pay, practice management, appointment reminders, telehealth, a patient portal, online scheduling, web registration and more. It is Intuitive and easy to learn and can be customized to meet business needs. It is frequently upgraded with added features for more efficient work processes. However, some reviewers mentioned that updates can cause issues. It can at times be slow, crash and freeze as well. Some tasks require a lot of clicks to complete. Overall, reviewers mentioned that support teams are responsive, knowledgeable, courteous and fixed issues in a timely manner.

Key Features

  • Electronic Health Records (EHR): Specialized knowledge includes integrated chief complaints, ICD-10 diagnosis codes, treatment plans and procedures helping practices streamline work processes. 
  • Practice Management: Provides comprehensive practice automation, patient tracking and management, flexible programming and integrated employee productivity tools. It integrates the entire patient workflow to reduce operating costs, maximize revenue and improve patient satisfaction. 
  • Smart Billing: Its automatic insurance billing and scrubbing capability reduces the time needed to generate claims by an estimated 90%. Eligibility, claims and ERA can be planned to run unattended and free up staff time. Edit worklist claims to contribute to AR days reduction and improved cash flow. 
  • E-Prescribing: Simplify the prescription process, reduce errors and access records from anywhere. Provides electronic pharmaceutical connection and delivery via SureScripts, fax, mail and e-renewal processing. 
  • Telehealth: Offers fully integrated real-time video and audio chat functionality to deliver care safely and seamlessly from almost anywhere. Add patient’s records to the call, and connect sessions to patient billing and insurance for faster, precise collections. 
  • Patient Portal: Secure communication and processes between patients and healthcare providers with HIPAA compliance. Patients can view test and lab results, access medical summaries and prescriptions, make payments online and schedule and receive reminders to reduce no-shows. 
  • Inventory Management: Offers optical POS and inventory management solutions, automatic updates on lens catalog and optical plans. It sends orders automatically to major labs and provides detailed cost reporting for products and sales. 
  • Revenue Cycle Management: Assigns a dedicated team of experts who use a robust platform to manage rejection and denial, claims for support, payment posting, detailed reporting and patient billing. 
  • ASAM Assessment: A comprehensive tool for evaluating treatment priorities and recommending the least intensive but safest, most efficient and effective care placement. 

Limitations

Some of the product limitations include:

  •  There is a learning curve to master all features of the software 
  •  Can only have one patient window open at a time 
  •  Too many searches and clicks to accomplish one task 
  •  The system can be slow, glitchy, crash and freeze at times 
  •  Updates to a new release feature can cause some errors in areas that worked fine 

Suite Support

mail_outlineEmail: Customers can email [email protected] for support.
phonePhone: Customers can call 805-716-8677 for phone support.
schoolTraining: Users can reach out via email at [email protected] or call 805-716-8677 for training. The resource section provides educational guides, videos, webinars, MIPS educational guides and more for training.
local_offerTickets: Users can submit tickets via the Contact Us section.
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