Credible EHR Reviews & Pricing

by Credible by Qualifacts | Founded 2000, Nashville, Tennessee

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Overview Pricing Benefits Reviews Features

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What is Credible EHR?

Industry Specialties: Mental Health Care, Hospital & Health Care, Individual & Family Services, Nonprofit Organization Management.

Credible EHR, a comprehensive software solution from Qualifacts, is designed to streamline electronic health record management for behavioral health organizations. It excels in handling tasks such as patient documentation, billing, scheduling, and reporting, making it particularly well-suited for mental health clinics, substance abuse centers, and other behavioral health providers. This suitability stems from its robust features tailored to the unique needs of these settings, including customizable treatment plans, progress notes, and compliance tracking.

Users benefit from its intuitive interface, which enhances efficiency and reduces administrative burdens. Popular features include real-time data access, integrated billing, and secure communication tools, all of which contribute to improved patient care and operational efficiency. Compared to similar products, Credible EHR is often praised for its user-friendly design and comprehensive support services.

Pricing details for Credible EHR are not readily available, and potential users are encouraged to contact SelectHub for a personalized quote based on their specific requirements.

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User Sentiment

Based on 96 reviews:

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Credible EHR Pricing

Based on our most recent analysis, Credible EHR pricing starts at $45,000 (Annually, Quote-based).

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Starting From: $45,000
Pricing Model: Annually, Quote-based
Free Trial: No

Training Resources

Credible EHR is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Credible EHR:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Credible EHR Benefits and Insights

Why use Credible EHR?

Key differentiators & advantages of Credible EHR

Improved Patient Care: Credible EHR enables healthcare providers to access comprehensive patient records quickly, ensuring more accurate diagnoses and personalized treatment plans.
Enhanced Data Security: The software employs advanced encryption and access controls to protect sensitive patient information, reducing the risk of data breaches.
Streamlined Workflow: By automating routine tasks such as appointment scheduling and billing, Credible EHR allows healthcare staff to focus more on patient care and less on administrative duties.
Regulatory Compliance: Credible EHR helps organizations stay compliant with healthcare regulations like HIPAA by maintaining accurate records and providing audit trails.
Interoperability: The system supports seamless data exchange between different healthcare providers and systems, facilitating coordinated care and reducing redundant tests.
Cost Efficiency: By reducing paperwork and minimizing errors, Credible EHR can lower operational costs and improve the financial health of healthcare organizations.
Patient Engagement: Features like patient portals and secure messaging enhance communication between patients and providers, leading to better patient satisfaction and engagement.
Data Analytics: Credible EHR offers robust analytics tools that help healthcare providers identify trends, improve outcomes, and make data-driven decisions.
Customizable Templates: The software allows for the creation of customized templates that fit the specific needs of different specialties, improving efficiency and accuracy in documentation.
Remote Access: Healthcare providers can access patient records from anywhere, enabling telehealth services and improving care for patients in remote locations.

Industry Expertise

Credible EHR specializes in behavioral health and human services, making it ideal for organizations like Certified Community Behavioral Health (CCBHC) organizations, agencies with multiple locations, programs, and specialties, and those looking to enhance efficiency, improve client outcomes, and optimize revenue collection.

Credible EHR Reviews

Average customer reviews & user sentiment summary for Credible EHR:

96 reviews

80%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Credible EHR reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Intuitive Interface: Credible EHR is recognized for its user-friendly design, making it easy for healthcare professionals to navigate and utilize its features efficiently.
Comprehensive Features: The platform offers a wide array of tools specifically designed for behavioral health organizations, covering various aspects of patient care and administrative tasks.
Robust Reporting: Users praise Credible EHR's powerful reporting capabilities, which allow for in-depth data analysis and facilitate informed decision-making.
Customizable Workflows: The software's flexibility enables healthcare providers to tailor workflows to match their specific practice needs and preferences.
Strong Customer Support: Credible EHR is commended for its responsive and helpful customer support team, ensuring that users receive timely assistance when needed.

Cons

System Speed: Credible EHR users have reported experiencing slow system speed at times.
Complex Features: Some users have noted that certain features within Credible EHR are complex and can be difficult to navigate.
Date Saving Issues: There have been reports of the date not saving correctly to the signature page if entered before the notes, requiring users to re-enter the date.
System Outages: Some users have experienced system outages, leading to the loss of unsaved notes. This issue appears to be linked to the system's automatic logout feature, designed to protect patient health information after a period of inactivity.

Researcher's Summary:

Is Credible EHR credible enough to earn a standing ovation from users, or does it fall flat? User reviews from the past year suggest Credible EHR is a robust and highly configurable EHR platform that shines in the behavioral health sector. Its reputation for being remarkably user-friendly, even for tech-wary clinicians, sets it apart. One user raved about the intuitive design, stating, "I like that I can easily find my client's information on the side tab. It is easy to locate files and find what I am looking for." However, some users have pointed out a steep learning curve, particularly for those unfamiliar with EHR systems.

A major strength is its extensive customization, allowing organizations to mold the system to their specific workflows. This is crucial in the diverse world of behavioral health, where one size rarely fits all. However, a recurring gripe is the cost, which some users find prohibitive, especially smaller practices. Credible EHR's seamless integration with other healthcare systems streamlines workflows and boosts interoperability, a major plus in today's interconnected healthcare landscape.

Credible EHR is best suited for large, multi-location behavioral health organizations that require a highly configurable and robust EHR solution and can navigate the initial learning curve and cost. Its user-friendly interface, extensive customization options, and seamless integration capabilities make it a valuable tool for managing complex workflows and improving patient care.

Key Features

Notable Credible EHR features include:

Customizable Dashboards: Tailor your dashboard to display the most relevant information for your practice, enhancing workflow efficiency.
Integrated Billing: Seamlessly manage billing processes within the EHR system, reducing the need for external billing software.
Clinical Documentation: Utilize structured templates and free-text options to create comprehensive and accurate patient records.
Appointment Scheduling: Efficiently manage patient appointments with an intuitive scheduling interface that supports recurring appointments and reminders.
ePrescribing: Electronically prescribe medications directly from the EHR, ensuring accuracy and compliance with regulatory standards.
Interoperability: Exchange patient information with other healthcare systems and providers through standardized data formats and protocols.
Patient Portal: Provide patients with secure access to their health records, appointment scheduling, and direct communication with their healthcare providers.
Mobile Access: Access the EHR system from mobile devices, allowing healthcare providers to manage patient care on-the-go.
Analytics and Reporting: Generate detailed reports and analytics to monitor practice performance and patient outcomes.
Compliance Management: Ensure adherence to healthcare regulations such as HIPAA and HITECH with built-in compliance tools.
Task Management: Assign and track tasks within the EHR system to streamline administrative and clinical workflows.
Role-Based Access Control: Implement security measures by assigning specific access levels to different users based on their roles.
Telehealth Integration: Conduct virtual consultations and manage telehealth appointments directly through the EHR platform.
Lab Integration: Receive and manage lab results electronically, reducing manual data entry and improving accuracy.
Care Coordination: Facilitate communication and collaboration among care teams to ensure cohesive patient care.
Custom Forms: Create and utilize custom forms tailored to the specific needs of your practice or specialty.
Audit Trails: Maintain detailed logs of all user activities within the EHR system to ensure accountability and traceability.
Decision Support: Access clinical decision support tools that provide evidence-based recommendations at the point of care.
Document Management: Store and manage all patient-related documents in a centralized, easily accessible repository.
Training and Support: Benefit from comprehensive training resources and ongoing support to maximize the use of the EHR system.