EchoVantage Reviews & Pricing

by Echo Group | Founded 1981, Conway, NH

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What is EchoVantage?

Industry Specialties: Mental Health

Echovantage is a certified end-to-end solution for behavioral health clinics to streamline their clinical, billing and administrative workflows. It provides a visually optimized database with a user-friendly interface and real-time searchability to collect and access clinical data faster. It also improves client-provider communication with several engagement modules, including reminders, notifications, secure messaging and telehealth.

Executives utilize its business intelligence modules to analyze and improve practice productivity and fiscal health. It also provides a centralized calendar to optimize practice schedules. Practices can opt for the vendor’s cloud hosting services with disaster backup and enhanced flexibility and mobility.

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User Sentiment i

Based on 15 reviews:

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Product Screenshots and Videos

#129

EchoVantage is ranked #129 in the EHR Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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EchoVantage Pricing

Based on our most recent analysis, EchoVantage pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Monthly, Quote-based
Free Trial: No

Training Resources

EchoVantage is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for EchoVantage:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

EchoVantage Benefits and Insights

Why use EchoVantage?

Key differentiators & advantages of EchoVantage

Improved Patient Care: EchoVantage streamlines access to patient records, enabling healthcare providers to make informed decisions quickly and accurately.
Enhanced Data Security: The software employs robust encryption and compliance with HIPAA standards, ensuring patient data is protected against unauthorized access.
Operational Efficiency: By automating routine administrative tasks, EchoVantage reduces the time staff spend on paperwork, allowing them to focus more on patient care.
Customizable Workflows: Tailor the software to fit the specific needs of your practice, enhancing productivity and ensuring that all team members can work more effectively.
Real-Time Analytics: Gain insights into patient outcomes and operational performance with real-time data analytics, helping to identify areas for improvement.
Interoperability: Seamlessly integrate with other healthcare systems and third-party applications, ensuring a cohesive and comprehensive approach to patient care.
Regulatory Compliance: Stay up-to-date with the latest healthcare regulations and standards, reducing the risk of non-compliance and associated penalties.
Patient Engagement: Enhance patient satisfaction by providing them with easy access to their health information and enabling better communication with their healthcare providers.
Cost Savings: Reduce overhead costs associated with manual record-keeping and administrative errors, leading to significant financial savings for your practice.
Scalability: As your practice grows, EchoVantage can scale with you, accommodating an increasing number of patients and expanding service offerings without compromising performance.

Industry Expertise

Serves mental health and behavioral health practices of all sizes, with specialized forms, templates and capabilities for I/DD, addiction, foster care and residential facilities.

EchoVantage Reviews

Average customer reviews & user sentiment summary for EchoVantage:

15 reviews

86%

of users would recommend this product

EchoVantage has a 'great' User Satisfaction Rating of 86% when considering 15 user reviews from 1 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of EchoVantage reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Simplified Data Extraction: EchoVantage excels at pulling specific data points from medical records, such as lab results or medication lists, without requiring users to navigate complex EHR interfaces.
Streamlined Chart Reviews: The platform facilitates efficient chart reviews by allowing users to quickly locate and extract relevant information, saving time and effort compared to manual review processes.
Customizable Reporting: EchoVantage empowers users to generate custom reports tailored to their specific needs, enabling data analysis and insights that may not be readily available through standard EHR reporting functions.

Cons

Limited Customization: Users have expressed frustration over the inflexibility of EchoVantage, particularly when it comes to tailoring the system to their specific workflows. For instance, some users have reported difficulties in customizing intake forms or creating unique reporting templates.
Steep Learning Curve: EchoVantage's user interface can be perceived as complex and unintuitive, especially for staff members who are new to EHR systems. This has led to complaints about the extended training periods required to achieve proficiency.
Occasional Performance Issues: Some users have reported experiencing intermittent slowdowns or system unresponsiveness, particularly during peak hours or when dealing with large datasets. These performance hiccups can disrupt clinical workflows and lead to frustration among staff.

Researcher's Summary:

Is EchoVantage the vantage point from which your practice will reach new heights? While EchoVantage has received praise for its user-friendly interface and robust reporting tools, recent user reviews highlight some areas for improvement. Users appreciate the intuitive design, finding it easy to navigate and access necessary information. The reporting tools are also viewed favorably, enabling practices to effectively track patient care and identify areas for enhancing efficiency. However, some users have expressed concerns about repetitive sections within the software, suggesting that streamlining these areas could further optimize workflows. Additionally, feedback indicates that the calendar view, particularly from a team or monthly perspective, could benefit from improvements in readability.

EchoVantage distinguishes itself through its commitment to user experience and comprehensive reporting capabilities. Users specifically highlight the ease of use as a major strength, emphasizing that the intuitive interface simplifies practice management. The robust reporting tools provide valuable insights into patient care, empowering practices to make data-driven decisions and enhance operational efficiency. However, the concerns regarding repetitive sections and calendar readability suggest that EchoVantage could benefit from refining these aspects to further optimize user workflows. Based on user feedback, EchoVantage appears well-suited for practices prioritizing user-friendliness and detailed reporting functionalities. However, practices with a strong emphasis on team-based calendar management may want to carefully evaluate the software's calendar features in the context of their specific needs.

Key Features

Clinical Documentation: Leverage its meaningful use certified, centralized and interoperable clinical record database, customizable templates for disparate behavioral health specializations including addiction, I/DD and foster care, and a form-development engine to capture client information and streamline clinical sessions with ease.
- Form-Creator: Create assessment forms and progress notes from scratch with complex logic rules, predefined workflows and a user-defined interface.
Remote Data Collection: Provide any form, including pre-appointment and assessment for clients to fill up online remotely from any device and receive immediate results. Updates the clinical record database instantaneously.
E-Prescribing: Leverage formulary requirement alerts and auto-detect adverse drug-to-drug or allergic interactions to e-prescribe medications in a few clicks, including scheduled substances. Track medication records, create favorite lists and automate workflows.
Client Engagement: Send automated text reminders for consultations, medication adherence and more, provide online assessment forms or communicate via direct messaging.

Client Portal: Provide a secure online portal for clients to receive and track clinical information, appointments, messages, assessments, progress notes, e-prescriptions and medications.

Telehealth: Provide HIPAA-compliant telehealth consultation — both individual and group — securely from anywhere, any device.
Billing: Leverage a visual interface with a fiscal overview, dashboard and a billing workflow with links to tasks, claims, remittances, payments, eligibility and more. Generate billing reports, prioritize tasks based on urgency and correct errors in a few clicks.
Reporting and Visualization: Generate financial, clinical and administrative reports and visualize vital KPIs in real time using accessible dashboards.
Compliance Monitoring: It is ONC-ACB 2015 certified and provides state compliance requirements for over 35 states. Monitor updates and leverage error correction capabilities to collect required data with ease.

Limitations

At the time of this review, these are the limitations according to user feedback:

Scheduling calendar is unintuitive.
Some users faced a few bugs. However, its dedicated support team addresses them quickly.
Customization options can improve.

Suite Support

Email: [email protected]

Phone: 603-447-8600

Training: Navigate to the vendor’s “learn” page to access webinars, videos and blogs on its modules. Most training materials are reserved for its customers.

Tickets: Not specified.