iPatientCare Reviews & Pricing

Key Features

• Ambulatory EHR: Its high-performance architecture and user-centric design make scheduling, patient charting, e-prescribing and other processes easy. Records are held in HIPAA compliant storage.  
• Quality Reporting: iPatientCare has quality dashboards that give users a real-time view of Medicaid Meaningful Performance and MIPS. It also allows users to submit MIPS data to CMS.  
• Practice Management System: This feature allows users to track, optimize and manage administrative and financial processes. It generates clean claims to let practices receive reimbursements and get paid fast.  
• Registration: It auto-populates patient information using their insurance card or driver’s license. Providers can also scan and store insurance card details and maintain a detailed history of the patient’s insurance. It also supports custom fields and setting specific fields as mandatory.  
• Check-In and Check-Out: It features easy check-ins and check-outs using a progression of steps and eligibility verification. Users can provide their consent with a digital signature. It also simplifies the process with a self-check-in kiosk.  
• Scheduling: It supports multi-provider, multi-location and multi-resource and equipment appointment scheduling. It aligns the appointment duration according to the reason. It also supports color-coding appointments. 
• Billing Solutions: iPatientCare’s billing services allow users to outsource medical billing, coding and collections, freeing up resources and reducing administrative costs. It supports accounts receivable follow-ups, denial and appeals management, referral processes and payment posting.  
• Revenue Cycle Management: It has six levels of edits, including custom edits, dashboards and extensive reporting, freeing up more time and increasing cash flow. IT supports 24x7 availability for disaster recovery.  
• Patient Engagement: Its portal facilitates secure communication between patients and providers. It empowers patients to view their lab results, demographic and health records, request appointments, submit prescription refills and communicate with providers.  

Limitations

•  Providers cannot fax images from the chart. They have to route it through the staff. It also does not let patient notes be faxed directly to providers.  
•   Navigating through the software may be difficult for a few users. 
•   It only works on Windows-based systems and requires Internet Explorer.  
•   Using chart notes can be time-consuming for physicians.  
•   Building templates can be confusing.  

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