NextGen Office Reviews & Pricing

Key Features

• Appointment Scheduling: Navigate and simplify appointment scheduling using the automated calendar module. Click and drag current appointments to another time slot to make booking changes. Use color-coded labels to highlight high-priority cases.  
• Point-of-Care Charting: Drive efficiency by updating patient charts or records in real time. Customize templates based on specialty. Give physicians the option to talk, type or touch while charting. 
• Patient Portal: Enable patients to schedule appointments, make payments, request medication refills and receive appointment reminders online. Let them schedule and attend telehealth appointments from anywhere across the world. 
• Revenue Cycle Management: Implement insurance claim sweeping and scrubbing processes to reduce risks and coding errors. Automate medical billing and revenue management tasks to achieve higher first-time acceptance rates and minimize claim rejections. 
• Mobile Apps: Seamlessly manage patient data on the go with EHR mobile apps. Let physicians handle tasks while they're away from the office. Complete important tasks and update patient records from anywhere. Capture and upload photos or scan documents directly into the system using iPads or tablets to reduce manual data entry needs later.  
• Insurance Eligibility Verification: Customize claims individually to provide accurate and personalized billing for each patient. Gain insights into patients' financial histories to assess potential payments risks. Integrate insurance eligibility checks into daily workflows to maximize efficiency and save staff time.  
• Templates: Personalize claim follow-up rules according to your physicians' preferences. Create custom forms to expedite patient registration to circumvent the need for individual detail inquiries. 
• Reporting:  Identify health patterns and trends for accurate diagnosis and effective treatment recommendations. Optimize financial management and track performance using practice-wide analytics. Enhance decision-making with data-driven insights and actionable intelligence. 

Approach to Common Challenges

• Inefficient Appointment Scheduling: NextGen Office automates appointment scheduling with online booking, reminder notifications, and confirmation emails, reducing administrative work and patient wait times.
• Disorganized Claim Processing: NextGen Office integrates billing and claims processing with a comprehensive clearinghouse, ensuring accurate coding, streamlined submissions, and faster reimbursements.
• Fragmented Patient Records: NextGen Office provides a centralized electronic health record (EHR) system, consolidating patient data, enhancing clinical decision-making, and promoting continuity of care.
• Poor Patient Communication: NextGen Office offers a secure patient portal for appointment scheduling, prescription refills, and communication with providers, improving patient engagement and satisfaction.
• Limited Business Insights: NextGen Office provides robust reporting tools and dashboards, offering real-time insights into practice performance, enabling data-driven decision-making and operational improvement.
• Inability to Scale with Growth: NextGen Office offers a cloud-based solution, providing scalability to accommodate growing practices without additional hardware or software costs.
• Time-consuming Administrative Tasks: NextGen Office automates routine tasks like appointment scheduling, billing, and claims processing, freeing up staff time to focus on patient care.
• Security Concerns: NextGen Office adheres to HIPAA compliance regulations and provides robust security features to protect patient data.
• Lack of Collaboration Tools: NextGen Office facilitates secure communication and collaboration between providers, enhancing care coordination and patient outcomes.
• Limited Telehealth Capabilities: NextGen Office integrates telehealth features, enabling virtual consultations and expanding access to care for patients.

Cost Of Ownership

• Q: What is the price per provider per month for NextGen Office?
  A: NextGen Office pricing is tiered based on the number of providers and desired features, typically starting between $299 and $549 per provider per month. This monthly fee covers software access, cloud hosting, and basic support. Additional features, such as telehealth or advanced reporting, may incur additional charges.
• Q: Are there any setup or implementation fees associated with NextGen Office?
  A: Yes, NextGen Office typically charges a one-time implementation fee that covers data migration, system configuration, and staff training. The specific cost of implementation can vary depending on the size and complexity of the practice.
• Q: Does NextGen Office require any additional hardware or software purchases?
  A: No, NextGen Office is a cloud-based solution, eliminating the need for expensive hardware or software installations. This can be a significant cost advantage for smaller practices that may not have the budget for upfront IT investments.

Limitations

• Time-consuming system updates. 
• Glitchy integrations. 
• Occasional downtime. 

Demo Resources

• Interactive Case Studies: Explore real-world examples of how NextGen Office has helped practices of different sizes and specialties improve efficiency and patient care.
• On-Demand Webinars: Learn about specific features and functionalities of NextGen Office through comprehensive webinars presented by industry experts.
• Product Brochures: Download comprehensive brochures that provide detailed overviews of NextGen Office's features and benefits, including pricing and implementation information.
• Success Community Forum: Engage with existing NextGen Office users and ask questions about their experiences and best practices.
• Free Trial: Sign up for a free trial to experience NextGen Office firsthand and explore how it can streamline your practice operations.

Suite Support

FAQ

• Q: How does NextGen Office handle interoperability with other healthcare systems?
  A: NextGen Office offers open APIs and HL7 interfaces to facilitate data exchange with other healthcare systems, such as hospitals, labs, and pharmacies. This ensures seamless integration and patient information sharing.
• Q: How secure is patient data stored in NextGen Office?
  A: NextGen Office adheres to HIPAA compliance regulations and employs robust security measures, including encryption at rest and in transit, access controls, and audit trails. This ensures the confidentiality, integrity, and availability of patient data.
• Q: How does NextGen Office support population health management?
  A: NextGen Office offers tools for identifying high-risk patients, managing chronic conditions, and tracking preventive care measures. This promotes proactive healthcare management and improved patient outcomes.
• Q: How does NextGen Office facilitate revenue cycle management?
  A: NextGen Office streamlines billing and claims processing with automated features, electronic claims submission, and denial management tools. This helps practices improve revenue collection and reduce administrative costs.
• Q: How does NextGen Office integrate with telehealth solutions?
  A: NextGen Office offers built-in telehealth functionalities, including video conferencing, secure messaging, and online appointment scheduling. This enables providers to offer virtual consultations and expand access to care for patients.
• Q: What kind of customer support does NextGen Office offer?
  A: NextGen Office provides online resources, knowledge base articles, and phone support to assist users with product questions and troubleshooting. Additionally, paid support options offer dedicated account managers and on-site training.