PatientClick Reviews & Pricing

by PatientClick | Founded 2011, Cleveland, OH

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Overview Pricing Benefits Reviews Features

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What is PatientClick?

Industry Specialties: Serves medical industries

PatientClick is a comprehensive software solution designed to streamline healthcare management tasks, particularly focusing on electronic health records (EHR). It is most suited for small to mid-sized medical practices and specialty clinics that require an efficient, user-friendly system to manage patient information, appointments, and billing. The software's intuitive interface and robust functionality make it an attractive option for healthcare providers looking to enhance operational efficiency and patient care.

Key benefits of PatientClick include improved workflow automation, enhanced patient data accessibility, and seamless integration with other healthcare systems. Popular features encompass telemedicine capabilities, customizable templates, and real-time data analytics, which collectively contribute to a more organized and responsive practice environment.

Compared to similar products, users often highlight PatientClick's ease of use and responsive customer support. Pricing typically falls within a moderate range, often based on a per-provider, per-month subscription model, making it a cost-effective choice for many practices.

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User Sentiment

Based on 18 reviews:

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PatientClick Pricing

Based on our most recent analysis, PatientClick pricing starts at $99 (Monthly).

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Starting From: $99
Pricing Model: Monthly
Free Trial: No

Training Resources

PatientClick is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for PatientClick:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

PatientClick Benefits and Insights

Why use PatientClick?

Key differentiators & advantages of PatientClick

Physician Friendly: PatientClick is designed to reduce manual data entry and save practitioners’ time. It provides a one-click view of patient data, financial reports and graphs and Meaningful Use data.
Improved Security: Since PatientClick is HIPAA compliant, it removes the risk of storing patient information and data at the practice’s location. All the patient data is stored in the cloud and is accessible only via SSL web browsers.
Customizable: It supports custom layouts to fit a practice’s workflow. It also has pre-designed templates for popular specialties, that can be used as they are or modified to fit user requirements.
Accessible Online Forms: PatientClick converts a practice’s existing forms into digital formats so that patients can fill them online.
Interoperability: It supports electronic data exchange, thus facilitating interoperability and connecting physicians and patients. It securely exchanges health data with other healthcare practices.
Customizable Reporting: PatientClick makes it easy to create reports of patient data based on their diagnoses, ICD codes, laboratory test results, prescriptions or other patient details.

Industry Expertise

PatientClick’s expertise lies in providing templates and custom forms for approximately 40+ specialties. It is platform-independent, supports EHR/EMR integration and has options for telemedicine, medical billing and practice management. It can be customized to a practice’s workflow. It’s Meaningful Use and Dragon (voice-to-text) certified.

PatientClick Reviews

Average customer reviews & user sentiment summary for PatientClick:

18 reviews

66%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of PatientClick reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Simplified Scheduling: Users praise the intuitive calendar interface that makes booking, rescheduling, and managing appointments a breeze.
Streamlined Billing: The platform's billing features are well-received for simplifying the process of generating invoices, tracking payments, and managing claims, ultimately saving time and reducing errors.
Improved Patient Communication: PatientClick's communication tools, such as automated appointment reminders and secure messaging, are lauded for enhancing patient engagement and satisfaction.

Cons

Difficult to Use: Some users find the platform's interface and navigation to be unintuitive and cumbersome, making it challenging to perform tasks efficiently.
Limited Features: PatientClick may lack certain advanced features and functionalities commonly found in other EHR systems, limiting its ability to meet the comprehensive needs of some healthcare practices.
Technical Issues: Users have reported experiencing technical glitches, system slowdowns, and occasional outages, which can disrupt workflows and impact productivity.

Researcher's Summary:

Is PatientClick the “click” to success for your practice? User reviews suggest it might be, but there are some caveats to consider. While PatientClick is generally praised for its ease of use and comprehensive features, including EHR integration, scheduling, billing, patient communication, and reporting, some users have voiced concerns about the software's customer support.

Users often compare PatientClick favorably to competitors like AdvancedMD and TherapyNotes, highlighting its intuitive interface and robust charting capabilities as standout features. For instance, PatientClick offers over nine ways to make chart notes, ensuring thorough documentation and efficient tracking of patient progress. However, the lack of information regarding third-party integrations can be a drawback for some users. Ultimately, PatientClick seems best suited for smaller healthcare practices seeking an affordable and user-friendly solution to streamline their operations. Larger practices with more complex integration needs might need to explore other options.

Key Features

Scheduling: PatientClick has an intuitive calendar that helps manage physicians’ schedules across multiple offices and providers. It has a drag and drop capability that allows users to change schedules and default time.
Clinical Documents: It supports progress notes. This module helps physicians write customized encounter notes. It also duplicates patient’s last prescription and notes, saving time.
E-Prescriptions: PatientClick e-Rx has the capability to fill prescriptions automatically, reducing the risk of inaccurately filled prescriptions. It also checks for drug interaction — drug-drug, drug-allergy and drug-age — when physicians prescribe medicines, thus increasing patient security. This feature qualifies practices for Medicaid and Medicare incentives.
Lab Interface: Its lab interface organizes both the test ordering and record-keeping process. When practices receive patient test results, the EHR gets automatically populated. It is compatible with some of the most popular labs in the country.
Meaningful Use Dashboard: Its Meaningful Use (MU) dashboard tracks and monitors the practice’s performance on a regular basis. It tracks information in real time so that providers can easily fix MU requirements.
Telemedicine: PatientClick Virtual Visit allows physicians to get in touch with patients online. It enables monitoring patients virtually for long term care.
Transcription: It has a dictation feature to increase physician efficiency. It supports importing transcription and exporting dictation for quick review.
Medical Billing: With billing features, users can submit insurance claims online, interact with clearing houses and track claims status. It also helps users track and manage both primary and secondary claims.
Easy Chart Notation: It provides nine ways to write chart notes within the EHR. Users can create encounter reports and other medical documents using this capability.