Tebra EHR Reviews & Pricing

by Kareo a Tebra Company | Founded 2004, Irvine, CA

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Overview Pricing Benefits Reviews Features

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What is Tebra EHR?

Industry Specialties: Medical

Tebra EHR (formerly Kareo Clinical) is designed for independent medical practices. This EHR software includes a comprehensive dashboard, calendar, patient portal, telehealth capabilities and more to streamline daily operations and allow physicians to spend more time focusing on patients. It helps health organizations increase productivity, boost revenue and provide improved healthcare.

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User Sentiment

Based on 407 reviews:

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Product Screenshots and Videos

Tebra EHR Pricing

Based on our most recent analysis, Tebra EHR pricing starts at $250 (Per Provider, Monthly).

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Starting From: $250
Pricing Model: Per Provider, Monthly
Free Trial: Yes, Request for Free

Training Resources

Tebra EHR is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Tebra EHR:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Tebra EHR Benefits and Insights

Why use Tebra EHR?

Key differentiators & advantages of Tebra EHR

Increase Operational Efficiency: Reduce workloads and speed up office visits with charting, documentation, billing and prescribing. These features also increase daily traffic while enabling quality treatment.
User-Friendly: Navigate the interface easily with features like an intuitive dashboard and customizable calendar, increasing usability.
Quick Installation: Sign up, create an account, provide basic information and get started within minutes. The installation process for the cloud-based system is fast and doesn’t require any downloads or hardware installation.
Configurable: Customize note templates, calendars and other features to gear the EHR specifically toward organizational preferences.
Integration: Integrate seamlessly with systems, including Tebra Managed Billing and other third-party tools.

Industry Expertise

Tebra EHR is designed to be a cloud-based, clinical and business management platform specifically for independent medical practices.

Tebra EHR Reviews

Average customer reviews & user sentiment summary for Tebra EHR:

407 reviews

82%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Tebra EHR reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly: Over 92% of reviews on this aspect mentioned that the product offers an easy-to-use interface.
Cost: The product is cost-effective in terms of the features it offers, as reported by 77% of users referring to price.

Cons

Functionality: Glitches, bugs and a clunky interface impact functionality, according to 88% of reviews mentioning this aspect.
Outdated: About 86% of users reported that the product requires more updates for features and integrations.
Glitches and Lags: Frequent glitches and lags reduce the speed of working, according to 72% of users referencing these aspects.

Researcher's Summary:

With a user interface that’s easy to learn, navigate and get used to, Tebra EHR provides efficiency for clinical facilities. Its cost-effectiveness also sets it apart, according to user feedback. However, it doesn’t support all third-party integrations. Additionally, out-of-date tools and features tend to slow down users. Feedback is balanced regarding billing features and customer support, with some users considering them positives while others view them negatively. Overall, the product can be a good choice for independent medical practitioners.

Key Features

Comprehensive Dashboard: Physicians can check task lists, view the calendar and more at an easily navigable location.
E-Prescribing: Automatically delivers information to pharmacies once a refill has been requested. Allows physicians to save time, check for potential drug-to-drug or drug-to-allergy interactions, and reduce phone calls related to prescriptions.
Patient Portal: Patients can share medical records and view billing information, lab results, medical history, medications and more. Physicians can securely communicate with patients through instant messaging or video chatting.
Electronic Superbills: Create and submit superbills, which are fully filled and accurate, in just a few clicks.
Secure Messaging: Clinicians can exchange information with patients or communicate with other health professionals quickly and securely using the portal. They can also conveniently message their organization’s billing team while maintaining data security.
Flexible Calendar: Manage important patient communications and customize schedules with a comprehensive calendar for both patient appointments and staff scheduling.
Agenda Overview: Provides physicians with complete visibility of their day at a glance, highlighting any items or tasks that require their attention.

Limitations

These are some main drawbacks of Tebra EHR based on user feedback at the time of this review:

Complicated billing.
Limited ability to create progress notes.
Poor integrations with third-party software.
Incompetent customer support.

Suite Support

Email: Not listed.

Phone: (866) 938-3272, Monday—Friday between 5 a.m. and 4 p.m. PST.

Training: Resources for training, including a free online learning management system, professional services, release notes and user guides are available.

Tickets: Can be submitted in-app and includes real-time case tracking.