WoundExpert Reviews & Pricing

by Net Health | Founded 1993, Pittsburgh, PA

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Overview Pricing Benefits Reviews Features

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What is WoundExpert?

Industry Specialties: Serves all industries

Net Health WoundExpert is designed with the specific needs of wound care in mind. Based in the cloud, it serves care facilities of any size, from single-patient care to multi-facility, it can support operations at all levels.

Integrations allow organizations to synchronize their data and streamline their workflows, saving both time and money. Facilitating a variety of tasks, it helps to improve overall patient care while also providing ease of mind by guaranteeing adherence to regulatory compliance standards.

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WoundExpert Pricing

Based on our most recent analysis, WoundExpert pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Annually, Quote-Based
Free Trial: No

Training Resources

WoundExpert is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for WoundExpert:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

WoundExpert Benefits and Insights

Why use WoundExpert?

Key differentiators & advantages of WoundExpert

User Friendly: Customize the interface to meet the practice’s specific needs, helping to guide users through workflows.
Reduce Errors: Synchronize data entry by integrating with popular EHRs, ensuring patient data is accurate and consistent across all patient records.
Improve Patient Care: Assess analytics from all aspects of the practice and leverage data visualizations to gain insight into patient care, guiding decisions to improve the overall quality of care.
Timely Support: Access support five days a week. Most users can expect a response from support within 24 hours of submitting a request.
Maintain Compliance: Integrate with other medical software currently in use to help ensure all patient data is stored securely and maintains HIPPA compliance.

Industry Expertise

Founded in 1993, Net Health is a leader in healthcare technology, serving 96% of the world’s largest hospital chains. More than 14,000 medical facilities use Net Health solutions, including nursing facilities, hospice organizations and private practices. Some of Net Health’s offerings include solutions designed for telehealth, occupational health, hospice, wound care, home health and acute health, among others.

Synopsis of User Ratings and Reviews

Based on an aggregate of WoundExpert reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy-to-Use Interface: Users appreciate the intuitive design, making it simple to navigate and find the information they need quickly, even for complex tasks like wound documentation.
Comprehensive Wound Management: The platform offers a wide range of features for managing wounds, including assessments, treatment plans, and progress tracking, allowing for a holistic approach to patient care.
Streamlined Documentation: Users find the documentation process efficient and straightforward, saving time and reducing the risk of errors, which is crucial for maintaining accurate patient records.
Improved Communication: The platform facilitates seamless communication between healthcare providers, ensuring everyone is on the same page regarding patient care and wound management.
Enhanced Patient Outcomes: By providing a comprehensive and organized approach to wound care, WoundExpert helps improve patient outcomes and reduce the risk of complications.

Cons

Limited Functionality: Some users have reported that WoundExpert lacks certain features that are essential for their workflow, such as the ability to track specific wound measurements or generate detailed reports. This can lead to inefficiencies and frustration, especially for clinicians who rely on comprehensive wound documentation.
Integration Challenges: Integrating WoundExpert with existing EHR systems can be a complex and time-consuming process. This can create a barrier for healthcare providers who are already using established EHR platforms and may not want to disrupt their current workflows.
User Interface Issues: Some users have expressed concerns about the user interface of WoundExpert, finding it to be clunky or difficult to navigate. This can make it challenging for clinicians to quickly and efficiently access the information they need, potentially leading to errors or delays in patient care.

Researcher's Summary:

Is WoundExpert the right tool to help you heal your practice's bottom line? WoundExpert, formerly known as WoundExpert, is a cloud-based EHR system designed specifically for wound care. It's a popular choice for clinics, hospitals, and skilled nursing facilities, and it's known for its user-friendly interface and comprehensive features.

Users rave about WoundExpert's ease of use, especially its intuitive design and streamlined workflow. They appreciate the software's ability to automate tasks, which frees up clinicians to focus on patient care. WoundExpert's robust reporting features are also a big hit, allowing providers to track patient progress and identify trends that can improve outcomes.

However, some users have expressed concerns about the software's lack of customization options. They also note that the software can be slow at times, especially when handling large amounts of data. Despite these drawbacks, WoundExpert remains a popular choice for wound care providers. Its comprehensive features, user-friendly interface, and strong reporting capabilities make it a valuable tool for managing patient care and improving outcomes.

WoundExpert is best suited for wound care providers who need a comprehensive EHR system that is easy to use and provides robust reporting capabilities. It's a good choice for both single-facility and multi-facility organizations, and it can be integrated with a variety of other healthcare software systems.

Key Features

Data Management: Collect real-time data, which can be used later to develop robust analytics and visualizations.
Financial Management: Track revenue, develop reports to track spending and create benchmarks. It can also track and record insurance authorizations.
Administration: Build and assess schedules, streamline patient scheduling and order supplies for the practice directly from the platform.
Web-Based Platform: A cloud-based solution, it runs on any operating system and can be accessed from any secure and approved device.
Integration: Take advantage of the system’s HIPPA-secure data exchange between popular EHRs to keep all data easily accessible without risking security.

Suite Support

Users can access a variety of industry-specific articles, blogs, white papers and webinars through Net Health’s Resource Hub. However, many of these resources are specific to medicine and do not appear to provide support for using the solution. The site’s Contact page provides specific contact information for users based on which solution they use, as well as general support and sales contact information. Those interested in the system can request a demo on the website.

Email: Users can contact support by sending an email to [email protected]

Phone: Support is available by phone Monday through Friday, from 8 a.m. to 9 p.m. EST and Saturday and Sunday from 8 a.m. to 6 p.m. EST. To contact support, users should call 844-464-9348 and select extension 2 when prompted.

Training: Users can access the Resource Hub to view case studies of how Net Health solutions have benefited similar companies.

Tickets: There does not appear to be a ticketing function for support, but users can submit a contact form to address support needs on the Contact page of Net Health’s website.