Deputy Reviews & Pricing

Key Features

• Scheduling: Create, manage and optimize schedules with AI. Use drag-and-drop scheduling tools while considering availability, skills and preferences to create partial, pre-assigned or open shifts.
• Time Tracking: Turn staff phones into a time tracking solution using the mobile app or connect the platform to a POS system to allow employees to punch in and out of work. The platform sends alerts for break hours, overtime and budgetary conflicts. It also offers geofencing to help avoid time theft and buddy punching.
• Mobile App: Managers can access their profiles from anywhere, create schedules, approve time off requests, communicate with team members and track task progress. Employees can view schedules, request PTO, chat with colleagues, swap shifts and bid on open shifts.
• Demand Forecasting: Access your business’s historical sales data and seasonal trends on a centralized dashboard to make informed staffing decisions. Define business logic and benchmarks with demand-based rules to ensure minimum coverage while considering your budget. You can pull real-time wage-to-sales data on the mobile app to make scheduling adjustments on the go.
• Shift Pulse: Send feedback forms and questionnaires to employees after every shift. Minimize staff fatigue by automating schedule assignments based on worked hours and overtime. Employees can express their work satisfaction using a staff sentiment bar and tracker.
• Compliance Tools: Deputy helps comply with fair workweek regulations by providing tools to manage overtime, minimum rest periods and other labor laws. It also assists with reporting, managing employee records and ensuring adherence to minimum wage laws.
• Leave Management: Employees can submit time-off requests directly through the platform, and managers can review and approve or deny them. You can also track leave balances and generate leave reports.
• Document Management: The platform offers a centralized repository for storing and organizing employee documents, such as contracts, performance reviews and training certificates. Its search and filtering capabilities make it easy to find specific documents when needed.
• Hiring: Post openings on online job forums and track their traction from within the software interface. You can track applicants, schedule interviews, send questions and receive applicant feedback.
• Training and Onboarding: Design branded onboarding workflows for trainees and manage employee training programs by tracking attendance, assigning tasks and monitoring progress.

Approach to Common Challenges

• Overstaffing or Understaffing: Deputy's demand forecasting feature helps anticipate staffing needs based on historical data and trends, preventing overstaffing or understaffing.
• Last-Minute Schedule Changes: The mobile app provides real-time notifications of schedule changes, keeping employees informed and allowing them to make necessary adjustments.
• Time Theft: The time tracking features, such as GPS tracking and facial recognition, prevent time theft by ensuring the right staff clocks in at the right time.
• Shift Swapping and Coverage Issues: Deputy's shift swapping feature enables employees to easily exchange shifts and bid on open tasks. You can use demand forecasting and labor budgeting tools to ensure adequate coverage and flexibility.
• Compliance With Labor Regulations: Compliance tools help manage overtime, minimum rest periods and other regulations, helping businesses avoid penalties and legal issues while ensuring adherence to labor standards.

Cost of Ownership

• Scheduling: Charges $4.50 monthly per user for unlimited scheduling, auto-scheduling, PTO management, POS integration and newsfeed management. This plan doesn’t include time and attendance tracking toolkits.
• Time and Attendance: Charges $4.50 monthly per user for unlimited timesheets, time tracking tool, payroll integration, PTO management and newsfeed handling. This plan doesn’t include scheduling tools.
• Premium: Charges $6 monthly per user to combine all the features from the previous plans. You get unlimited scheduling, a time and attendance toolkit, payroll and POS integration, and team communication tools.
• Enterprise: The vendor offers custom quotes based on user requirements. It’s typically suited for businesses with more than 250 employees. This plan consists of hiring and onboarding tools, demand forecasting, custom reporting, and a dedicated support team.

• Implementation: Depending on your business’s size and complexity, implementing Deputy may come with costs like employee training, platform customization and system integration.
• Data Migration: If you're migrating data from another system to Deputy, you may incur costs related to data cleaning, formatting and transfer.
• Third-Party Integrations: If you plan to integrate Deputy with other software, additional costs like API fees or custom development may apply.

Limitations

• The platform doesn’t include recruiting or payroll modules.
• It doesn’t allow users to hide shift start and end times from employees.
• Publishing copied shifts is cumbersome.

Training Resources

• Online Help Center: A comprehensive library of articles, tutorials and FAQs helps users learn and use the platform effectively. Users can search for specific topics or browse through categories to find the information they need.
• Video Tutorials: A tutorial library visually demonstrates how to use the platform’s features and functionalities. The tutorials are easy to follow and available anytime.
• Dedicated Support Team: You can opt for a dedicated support team at an extra cost, and they’re available to assist with any questions or issues via email, phone or live online training sessions.

FAQs