Jolt Reviews & Pricing

by Jolt Software | Founded 2012, Lehi, Utah

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Overview Pricing Benefits Reviews Features

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What is Jolt?

Industry Specialties: Retail, Hospitality, Clinics, Theme Parks, Auto Repair and Car Wash Shops

Jolt is a tablet and smartphone-based operations execution solution that helps businesses achieve digital food safety compliance, team accountability and boost employee performance. It offers audit management, personnel tracking, performance review, time, attendance and learning and goal management.

Team leaders can track daily operations in real time to keep staff accountable. It offers a training library, drag-and-drop schedule builder and task checklists for every shift. Organizations can decrease labor costs and improve staff efficiency.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment

Based on 371 reviews:

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Product Screenshots and Videos

Jolt Pricing

Based on our most recent analysis, Jolt pricing starts at $90 (Monthly).

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Starting From: $89.99
Pricing Model: Monthly
Free Trial: No

Training Resources

Jolt is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Jolt:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Jolt Benefits and Insights

Why use Jolt?

Key differentiators & advantages of Jolt

Streamlined Scheduling: Create efficient work schedules while centrally managing multiple location shifts. Customize task checklists for every shift while automatically sending them to employees.
Efficient Time Tracking: Employees can punch in from any device using the built-in time clock capability. Use GPS facilities to ensure employees clock in from designated locations.
Accessibility: Use the information library to distribute company announcements promptly. Make general announcements or notify a policy change with ease. Get reports when employees view urgent announcements.
Secure Team Communication: Relay company information faster and securely. Use message blasts for urgent announcements and setting event reminders. Set filters to communicate with specific roles or groups of employees.
Simplify Compliances: Use forms and inspections to build custom audits and inspections. Create CLIA compliance checklists, inspections and equipment auditing to keep pace with industry regulations. Pinpoint deficiencies while boosting accountability using real-time task review options.

Industry Expertise

Jolt streamlines daily operations and boosts store profitability for industries like hospitality, retail, automobile repair and servicing, zoos and theme parks, healthcare and more. It has helped over 300,000 deskless business owners globally complete more than 700 million tasks.

Jolt Reviews

Average customer reviews & user sentiment summary for Jolt:

371 reviews

93%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Jolt reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Functionality: Around 94% of users who mentioned functionality said that the system provided a robust suite of helpful tools that helped them save time.
Ease of Use: The system’s user-friendly interface makes it easy to manage and understand, as noted by 100% of reviewers who mentioned ease of use.
Customer Service: More than 88% of reviewers referring to customer support noted that included professional services were helpful and provided follow-up tips and corrections.
Tracking/Monitoring: All users who refer to monitoring state that it helps boost employee accountability, inventory organization and scheduling.

Cons

Initial Setup: Its initial setup is time-consuming, as noted by nearly 100% of users who mentioned setup.
Slow Application: Around 55% of the users who mentioned it’s mobile application report that it can be slow/glitchy and at times would crash.
Communication: Text and emails can only be sent to employees through its time-card feature, as observed by 60% of reviewers who referred to communication.

Researcher's Summary:

Jolt helps its users keep up with daily tasks and track who completes what with a time stamp. It is an easy-to-use solution that satisfies food safety guidelines with automated temperature checks, temperature logs and food labeling by date. Reviewers mentioned that its initial set-up takes time, and printer issues are difficult to solve. The application does not allow users to send messages to a single employee, but they can send a message to a large group of people at once. Overall, it is a cost-effective software solution with seamless training and support.

Key Features

Employee Scheduling: Use a drag-and-drop scheduler to build employee schedules while managing breaks. Send shift reminders via text messages and push notifications. Employees can request shift swaps and get approvals.
Team Accountability: Achieve cleaner stores, faster service and consistent processes. Standardize procedures for staff to follow with on-the-spot training. Deliver fast service across locations with real-time alerts, reports and message notifications.
Digital Food Safety: Serve fresh and hot meals with automated temperature monitoring, quick temperature logs and food and date labeling. Use sensors to protect inventory while keeping ingredients fresh. Receive notifications when temperatures fall out of range.
Employee Performance: Train employees to complete tasks with perfection to achieve high standards. Improve order accuracy with employee quizzes and an accessible training hub. Deliver friendly service by ensuring employees aren’t overworked or understaffed.
Training Hub: Incorporate training materials while providing access according to employee roles. Create scorable employee quizzes while reviewing performance using templates.
Checklists: Create daily, repeatable and time-based task checklists. Customize daily food safety and HACCP checklists. Assign work by role while naming and time-stamping every task. Receive checklist completion alerts in real time.

Limitations

This product has the following limitations as of this review’s creation:

Sloppy customizations.
Sluggish customer support.
Syncing back-up takes a long time.
Slow to load and switch between stores.
Frequently goes offline.
Too many updates.
Initial set-up is tedious.
Scheduling a large team is difficult.

Suite Support

Email: [email protected].

Phone: 877-396-4112 on Monday - Friday, 7 a.m. - 5 p.m. Depending on the issue, users can choose Ext. 1 for tech support, Ext. 2 for Sales, Ext. 3 for Billing & Shipping and Ext. 4 for HR and Employment.

Training: Their site features success stories, blogs, articles and answers related to hardware, features, apps and admin.

Tickets: Users can submit tickets through the Jolt site.