Planday Reviews & Pricing

by Planday | Founded 2013, Copenhagen, Denmark

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Overview Pricing Benefits Reviews Features

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What is Planday?

Industry Specialties: Serves all industries

Planday provides tools to businesses of all sizes across all industries. It automates administrative tasks like workforce schedule building and report generation for growing businesses.

Organizations can make use of built-in messaging features to improve team communication. It helps manage hourly workers, track employee activity and builds reports that provide a comprehensive overview of the business.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment

Based on 154 reviews:

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Product Screenshots and Videos

Planday Pricing

Based on our most recent analysis, Planday pricing starts at $2 (Per User, Monthly).

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Starting From: $2.49
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Planday is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Planday:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Planday Benefits and Insights

Why use Planday?

Key differentiators & advantages of Planday

Ensure Organizational Compliance: Set up compliance warnings based on organizational policies to avoid employee overscheduling and putting them in shifts too close together.
Unique Templates: Save schedules as templates for future use, plan upcoming shifts and streamline the process.
Decrease Scheduling Conflicts: Avoid potential scheduling conflicts by allowing employees to indicate preferred shifts. Employees can also find shift coverage outside of the app.
Streamlined Workflows: Export employee work hours data directly to a payroll provider using the integrated time clock. Get an overview of payroll costs for budget planning and forecasting future schedules.
Mobile Capability: Access it anytime, anywhere using iOS and Android devices.

Industry Expertise

Planday serves businesses of all sizes in industries like fast food and hospitality, fitness and health, retail, manufacturing, IT, services and clothing.

Planday Reviews

Average customer reviews & user sentiment summary for Planday:

154 reviews

87%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Planday reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy-to-Use: The system offers a user-friendly and intuitive interface that helps group employees according to their skills for skill-specific shifts. It simplifies scheduling, payroll and break allocation, saves man hours by automating tasks, improves access to schedules and provides an overview of all projects in progress, noted 83% of users who talked about the product’s usability.
Customization: The system offers customizable fields for employee information, which makes scheduling easily. It can also personalize reports to reveal data according to user requirements, as reported by nearly 81% of the users who mentioned customizations.
Communication: Nearly 81% of the reviewers said that the product fosters team communication through its built-in messenger and sends notifications for important project milestones and deadlines.

Cons

Integrations: The system offers limited integrations with popular third-party applications and cannot be integrated with special features, noted nearly 72% of reviewers who mentioned integrations.
Glitches: Nearly 79% of reviewers said that the system is prone to glitches and doesn’t offer smooth cross-platform use between the desktop version and the mobile app.
Support: Support for technical or other issues related to the product is sluggish, with many users receiving a response only after a week or more, said nearly 75% of the reviewers who talked about support.

Researcher's Summary:

Planday simplifies scheduling by segregating employees according to their skills and automates recurring tasks. It offers an easy-to-use, intuitive interface that prevents double booking employees, gives a clear picture of costs against revenue and stores all employee information in one place. Businesses can use the in-built messenger to foster team communication, get budget control assistance and manage remote teams transparently. However, the system offers limited third-party integrations, encounters glitches and isn’t backed by prompt customer support.

Key Features

Staff Management: Let employees submit time-off requests and set availability. Get updated employee availability information and avoid scheduling unavailable staff.
Scheduling: Create, edit and publish schedules directly. Schedule qualified employees for skill-specific shifts.
Communication: Send shift change alerts to team members. Employees can message coworkers directly to swap shifts or find a replacement.
Time Clock: Let employees clock-in and out using mobile apps. Set location-specific rules to ensure employees clock-in for shifts.
Reports: Track labor data like employee sick leaves, hours worked and shifts assigned Create reports using this data for insights into schedule standards.

Limitations

This product has the following limitations as of writing this review:

Limited reporting capabilities.
No biometric functionality for clock-in and clock-out.
Users cannot directly delete a shift from the dashboard.
Inconsistent interfaces between admins and user GUI.
Complex setup process.
No way to clock-in and out in the desktop version.

Suite Support

Email: Users can contact support by sending an email to [email protected].

Phone: Phone support is not available.

Training: A repository of articles and tutorials are available to users. These resources cover an array of topics, from assistance with logging into the system to various integrations.

Tickets: Users can submit a request form for support directly through Planday’s website.

Cost of Ownership

License/Subscription Cost	Subscription-based pricing model Cost is dependent on the number of users, add-ons and pricing plan Both monthly and annual billing plans are available Discounts are available for organizations with 200+ users
Maintenance Cost	Cost is included in the subscription fee
Installation/Implementation Cost	A custom setup fee is charged in addition to the subscription fee
Customization Cost	Cost varies depending on the functional requirements and modules added based on existing workflows
Data Migration Cost/Change Management/Upfront Switching Cost	Cost varies depending on the amount of data to be migrated, availability of migration tools, complexity of data and gaps between the new and existing systems
Recurring/Renewal Costs	Cost is included in the subscription fee