ScheduleFlex Reviews & Pricing

by Shiftboard Inc. | Founded 2002, Seattle, WA

REQUEST WITH NO OBLIGATION$ Request Pricing Get Free Demo

Overview Pricing Benefits Reviews Features

Categories:

What is ScheduleFlex?

Industry Specialties: Healthcare, Manufacturing, Staffing and Public Safety

ScheduleFlex is a cloud-based solution that helps businesses in critical industries like healthcare and public safety manage dynamic operations. Companies can control daily chaos and reduce labor costs while maintaining high shift coverage.

Designed for hourly workers, it efficiently responds to change while facilitating real-time communication. Businesses can configure it according to daily operational requirements while accessing integrated applicant tracking, onboarding, and time and attendance capabilities.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

Try Before You Buy.

Request a Free Demo Today!

Request Demo

It's completely free!

Product Screenshots and Videos

ScheduleFlex Pricing

Based on our most recent analysis, ScheduleFlex pricing starts at $6 (Per User, Monthly).

Get Price Quote

Price: $
$
$
$
$

i
Starting From: $6
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

ScheduleFlex is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ScheduleFlex:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ScheduleFlex Benefits and Insights

Why use ScheduleFlex?

Key differentiators & advantages of ScheduleFlex

Reduced Labor Costs: ScheduleFlex helps businesses optimize staffing levels to ensure you have the right number of employees scheduled at all times, minimizing unnecessary overtime and idle time. This leads to significant cost savings and improved profitability.
Improved Employee Satisfaction: By offering flexible scheduling options and empowering employees to have more control over their work hours, ScheduleFlex fosters a happier and more engaged workforce. Employees can easily swap shifts, request time off, and view their schedules from anywhere, leading to increased job satisfaction and reduced turnover.
Enhanced Productivity: ScheduleFlex ensures that employees with the right skills and availability are scheduled for each shift, optimizing team performance and productivity. The software also automates many time-consuming scheduling tasks, freeing up managers to focus on more strategic initiatives.
Streamlined Communication: ScheduleFlex provides a centralized platform for all scheduling-related communication, eliminating confusion and ensuring everyone is on the same page. Employees receive instant notifications about schedule changes, and managers can easily communicate with their teams through the software.
Data-Driven Decision Making: ScheduleFlex provides valuable insights into staffing patterns, labor costs, and employee performance. This data empowers businesses to make informed decisions about scheduling, staffing levels, and overall workforce management.

Industry Expertise

ScheduleFlex is employee scheduling software designed to meet the needs of shift-based workforces. It caters to industries with fluctuating staffing demands, such as healthcare, hospitality, retail, and manufacturing. The software's features address the complexities of managing hourly employees, including shift swapping, time-off requests, and compliance with labor laws.

Synopsis of User Ratings and Reviews

Based on an aggregate of ScheduleFlex reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Scheduling: ScheduleFlex simplifies the often tedious task of employee scheduling by automating many aspects, such as shift assignments and rotations. Users appreciate the drag-and-drop functionality, finding it intuitive and efficient for managing complex schedules.
Improved Communication: The platform facilitates clear communication between managers and employees. Features like built-in messaging and shift swapping capabilities ensure everyone stays informed and connected, reducing scheduling conflicts and misunderstandings.
Reduced Labor Costs: ScheduleFlex helps businesses optimize labor costs by providing insights into staffing needs and preventing overstaffing or understaffing situations. Users report significant cost savings due to improved scheduling accuracy and reduced overtime expenses.
Enhanced Employee Satisfaction: By empowering employees to view their schedules, request time off, and swap shifts easily, ScheduleFlex contributes to increased employee satisfaction and engagement. The platform's flexibility accommodates individual preferences and promotes a healthy work-life balance.

Cons

Limited Integrations: ScheduleFlex appears to lack integration capabilities with popular payroll and HR platforms, creating additional manual data entry for businesses and increasing the risk of errors.
Mobile App Shortcomings: The mobile app has received criticism for its clunky interface and limited functionality compared to the desktop version, hindering accessibility and ease of use for employees on the go.
Customer Support Challenges: Some users have reported difficulties reaching customer support and experiencing slow response times, leading to frustration and delays in resolving issues.
Pricing Structure: The pricing structure, particularly for larger businesses with numerous employees, can be expensive compared to alternative scheduling solutions, potentially impacting budget considerations.

Researcher's Summary:

ScheduleFlex has garnered a reputation for its user-friendly interface and intuitive design, making it a popular choice among businesses with varying levels of technological expertise. Users frequently praise the platform's drag-and-drop functionality and visual scheduling tools, which simplify the process of creating and managing employee schedules. The ability to easily copy schedules from previous weeks or templates saves time and reduces the likelihood of errors, a feature that has been particularly well-received by businesses with recurring scheduling patterns. Additionally, ScheduleFlex offers robust communication features, including automated shift reminders and the ability to send messages directly to employees through the platform, which helps to improve communication and reduce scheduling conflicts.

While ScheduleFlex excels in ease of use and communication features, some users have noted that its reporting and analytics capabilities could be more comprehensive. Compared to competitors like When I Work and Deputy, ScheduleFlex offers fewer options for generating custom reports or tracking key metrics such as labor costs and employee performance. This limitation may be a significant drawback for larger businesses or those with complex scheduling needs that require in-depth data analysis. Additionally, while ScheduleFlex integrates with several popular payroll and HR systems, the number of integrations is not as extensive as some competing platforms. This could pose a challenge for businesses that rely on a wide range of software tools for their operations.

Overall, ScheduleFlex is a strong choice for small to medium-sized businesses seeking a user-friendly and reliable employee scheduling solution. Its intuitive interface, visual scheduling tools, and communication features make it an ideal platform for businesses with straightforward scheduling needs. However, businesses requiring advanced reporting and analytics or extensive software integrations may find that competing platforms offer a more comprehensive solution.

Key Features

Employee Scheduling: Adopt a top-down or bottom-up scheduling approach to meet departmental needs. Managers can optimize schedules for teams while sharing responsibilities across locations. Configure scheduling processes according to workforce composition while creating flexible shifts.
Change Management: Ensure frontline managers and schedulers respond effectively to staffing changes via any device. Auto-fill shifts with qualified employees in case of unexpected call-outs and no-shows. Create a pool of flexible employees to fill multiple time slots or roles.
Communication: Use targeted and timely communications for smooth operations. Automate all employee communications, including open shifts, schedule updates, notifications, text messages and emails. Send timely updates or targeted communications to departments, individuals or the entire team. Managers can access shift changes and employee availability in real-time.
Resource Management: Maximize current resources by getting visibility into the entire workforce, including full-time, contingent and part-time staff. Leverage available workforce capacity by monitoring employee schedule flexibility, OT status and additional shift interests. Respond quickly to change in labor demands by utilizing employees across locations and departments.
Applicant Tracking: Streamline applicant screening processes while managing onboarding and information collection. Ensure new hires complete all required training before officially joining work.
Time Clock and Geofencing: Let employees clock in and out for shifts using station-based time clocks. Activate geofencing to ensure employees log in from designated locations.