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#42

Experity is ranked #42 in the Medical Collection Services product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Experity Pricing

Based on our most recent analysis, Experity pricing starts at $2 (Per User, Monthly).

Price
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Starting From
$2.20
Pricing Model
Per User, Monthly
Free Trial
No

Training Resources

Experity is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Experity:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Experity Benefits and Insights

Why use Experity?

Key differentiators & advantages of Experity

  • Digital Workflow:  Cut paperwork and schedule appointments, chart and document electronically to save time. 
  • Increased Revenue:  Boost revenue with digitized operations, fewer errors and better quality of caregiving. 
  • Data Transparency:  Store vital patient and operational data in a secure and compliant cloud-based system. 
  • Compliance:  Meet meaningful use standards and secure sensitive information with HIPPA certified system. 
  • Better Patient Communication:  Encourage transparency and better communication with patients through a dedicated patient portal to access required information, treatment plan, history, upcoming appointments and more. Send automated reminders for upcoming appointments and prescription refills. 

Industry Expertise

Experity is specifically built for on-demand and urgent care providers of all sizes and specialties, including occupational medicine, pediatrics and primary care. It serves thousands of practitioners and clinics throughout the country.

Experity Reviews

Based on our most recent analysis, Experity reviews indicate a 'great' User Satisfaction Rating of 82% based on 90 user reviews from 2 recognized software review sites.

User satisfaction level icon: great

90 reviews

82%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Experity reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User Friendly: 100% of the users who talk about ease of use note that the software is user-friendly.
  • User Interface: An intuitive interface works in favour of the system, as noted by nearly 67% of users who refer to it.
  • Urgent Care: Approximately 100% of users who refer to the product’s core functionality recommend it for the optimization of urgent care operations.
  • Documenting: About 100% of users who mention patient documentation recommend the software for its dynamic codeless templates that ease processes.
  • Setup and Onboarding: 100% of users who talk about setup and onboarding mention that the software has a smooth learning curve.

Cons

  • Support: A hard to reach and slow to respond product and customer support are problematic, as mentioned by 60% of the users who talk about it support.
  • Reports and Analytics: Approximately 83 % of users who refer to business insights and analytics report that the module delivers less than what it promises.
  • Glitches and Lags: Occasional glitches and data lags can prove to be highly detrimental in an urgent care setup, as voiced by 100% of the users who mention system issues.

Researcher's Summary:

Experity is an end-to-end clinical operations solution for on-demand healthcare providers, that is lauded for its intuitive interface and user-friendliness. Its easy setup and onboarding and simplicity of documentation are also recommended by its users. On the contrary, product and customer support are hard to reach. Similarly, regular system lags and lack of advanced analytics and reports need considerable improvement.

Key Features

  • Appointment Scheduling:  Schedule appointments for all providers and procedure rooms with multi-provider, multi-location scheduling capabilities. Lookup existing appointments, send automated reminders to patients for upcoming appointments, provide options for accepting, rescheduling or canceling an appointment. 
  • Charting:  Chart and record efficiently using pre-built dynamic and codeless templates for different specialties. 
  • E-Prescribing:  Create and share prescription orders digitally with pharmacy providers. Check for potential drug interactions automatically, and share refill reminders to patients when required. 
  • EMR/EHR:  Streamline workflow with automated information population for ICD-10 diagnosis codes, treatment plans and procedures. 
  • Patient Records Management:  Record and maintain patient profiles, including details of diagnosis, treatment plan, appointments, prescription, insurance and more. 
  • Medical Billing:  Generate and share accurate invoices and get paid faster using auto-filled billing codes. 
  • Patient Portal:  Enable patients to schedule appointments, fill out intake forms, pay bills, access medical history and communicate with their physicians through a secure patient portal. 
  • Insurance Eligibility Verification:  Get paid quicker with real-time verification of patient’s insurance eligibility along with details such as deductibles, copays and coinsurance. 
  • Claims Management:  Track and manage claims efficiently to get help with reimbursement. Capabilities include automatic statement mailing and denial analysis. 
  • Teleradiology:  Get real-time access to radiologists with Modality Accreditation assistance to ensure faster turnaround times and better accuracy rates. 
  • Business Intelligence and Analytics:  Use data-based analysis and insights to track clinical and financial strategies. Understand patient data to increase the patient base and improve daily operations. 
  • Revenue Cycle Management:  Streamline claims management, appeals, rejections and denials, payment processing and patient billing. 
  • Patient Engagement:  Receive actionable feedback and referrals from patients to continually improve clinical performance and get more patients. Send personalized messages to patients to actively engage them and improve satisfaction. 

Limitations

These limitations are current as of the writing of this review:

  •  Analytics is slow to boot 
  •  Updates are riddled with glitches 
  •  Does not integrate with other programs to track patients. 

Suite Support

Experity offers 24/7 support to its users through email, phone and dedicated support portal.

mail_outlineEmail: Support email address is hidden behind the customer login.
phonePhone: Support phone numbers are hidden behind the customer login.
schoolTraining: Experity offers documentation, webinars and video tutorials for implementation, onboarding and training. In-person training can also be requested.
local_offerTickets: Users can log in to the dedicated support portal – Experity Connect – to submit a ticket. Tickets are resolved in priority order.
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