WebPT Reviews & Pricing

by WebPT, Inc. | Founded 2006, Phoenix, AZ

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What is WebPT?

Industry Specialties: Serves the medical industry

WebPT is a comprehensive software solution designed primarily for physical therapy professionals, offering a robust electronic medical records (EMR) system among other functionalities. It caters specifically to the needs of outpatient therapy clinics, streamlining their operations with features such as patient scheduling, documentation, billing, and practice management. One of the key benefits of WebPT is its ability to enhance clinic efficiency and compliance with healthcare regulations, making it a valuable tool for practitioners looking to optimize their practice. Compared to similar products in the market, users often highlight WebPT's user-friendly interface and specialized features tailored for physical therapy settings as significant advantages. Pricing for WebPT is structured on a per-provider basis, with monthly subscription fees that vary depending on the size of the practice and the range of features required, offering flexibility to accommodate different budgetary needs.

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User Sentiment i

Based on 1028 reviews:

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#24

WebPT is ranked #24 in the Patient Scheduling Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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WebPT Pricing

Based on our most recent analysis, WebPT pricing starts at $99 (Per User, Monthly).

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Starting From: $99
Pricing Model: Per User, Monthly
Free Trial: No

Training Resources

WebPT is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for WebPT:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

WebPT Benefits and Insights

Why use WebPT?

Key differentiators & advantages of WebPT

Document Efficiently: Create and send specialty documentation, including progress notes, initial evaluation, flowsheets and discharge summaries.
Gain Peace of Mind: Keep sensitive patient data secure and encrypted via bank-level modern encryption algorithms, and ensure data is HIPAA compliant as well.
Accessibility: Data is accessible from any authorized, internet-connected computer, offering convenient access.
Defensible Documentation: Ensure airtight documentation with integrated functional limitation reporting, therapy cap tracking, 8-minute rule calculations, CCI edit alerts and an ICD-10 code picker.
Specialize and Customize: Digitally document all notes, send initial examinations, notes and flowsheets, and serve discharge papers using specialized, customizable templates.

Industry Expertise

Specializes in outpatient rehab therapy clinics. It serves 15,500 clinics and boasts a 99% clinic retention rate.

WebPT Reviews

Average customer reviews & user sentiment summary for WebPT:

1028 reviews

88%

of users would recommend this product

WebPT has a 'great' User Satisfaction Rating of 88% when considering 1028 user reviews from 5 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of WebPT reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly: All users mentioning this aspect noted that the solution’s ease-of-use is a key benefit.
Accessibility: The platform is web-based, making it highly accessible according to over 95% of users who mention this aspect.
Scheduling: About 75% of users who mention scheduling noted that it’s convenient to schedule appointments.

Cons

Speed: All users referring to speed reported that the product is slow and includes redundant check boxes, which further reduce the speed of working.
Functionality: The product is filled with glitches and the site is often down for maintenance, according to 88% of users who mention functionality.

Researcher's Summary:

WebPT has made a significant impact on the physical therapy software landscape, offering a comprehensive suite of tools designed to streamline workflows and enhance patient care. Users consistently highlight its user-friendly interface, robust features, and exceptional customer support as key strengths. One reviewer emphasized the ease of transitioning from paper-based systems to WebPT's cloud-based platform, appreciating its accessibility from any web-enabled device. The software's scheduling capabilities have also received praise, with users noting improvements in patient retention and the ability to synchronize appointments with digital patient records.

While WebPT garners positive feedback, some users mention the learning curve associated with its extensive features. However, the company's commitment to customer support is frequently commended, with users citing responsive and helpful assistance. WebPT distinguishes itself by catering specifically to the needs of rehabilitation therapists, offering specialized documentation, billing codes, and compliance tools. This focus on the therapy sector sets it apart from more generic practice management software. WebPT is ideally suited for physical therapy practices of all sizes seeking an integrated platform to optimize front- and back-office operations. Its comprehensive features, user-friendly design, and industry-specific focus make it a valuable asset for therapists looking to enhance efficiency, improve patient care, and grow their practices.

Key Features

Analytics and Reporting: Access and work on detailed data tables from a main reporting dashboard. Use easy graphs and charts for valuable business insights.
Interoperability: Facilitates a secure transfer of information between systems, enabling greater efficiency and data unity. Key integrations include Cerner, Epic, McKesson and athenahealth. Includes 24/7/365 monitoring from WebPT.
Web-Based: Users can access the platform from any browser, anywhere. There’s no deployment costs or loss in productivity while the software is installing.
Continuous Updates: Because the software is web-based, it frequently refreshes with new studies, formulas and testing criteria.
Simplified Interface: Built around an intuitive workflow and offers features for a hassle-free experience such as dropdown checklists, auto-completing text boxes and much more.
Home Exercise Program: Engage patients in video exercises with patient-facing functionality and design. Tap into a library of evidence-based therapy exercises available in up to eight different languages.
Listing and Review Management: Improves online presence with a robust facility profile that provides automatic review updates, offers direct responses to reviews and analyses review trends.
Billing: Maximize revenue and save time for quality healthcare with minimum claim errors using Therabill. Includes real-time analytics, detailed activity logs and one invoice from one company.
Patient Outcomes Tracking: Drive faster recovery for patients with a built-in patient outcomes tracking system. Includes a library of industry-accepted tests for concrete performance goals and tracking therapists’ progress.
Scheduling: Manage appointment calendars that sync with patient records and reduce no-shows by 30% by sending automatic reminders. Book remote appointments and launch live two-way video for virtual therapy using Virtual Visits.
Revenue Cycle Management: Submit claims and expedite payments with high first-pass acceptance rate. Offers two RCM options:
- RevServe: Completely outsourced service. WebPT handles all billing responsibilities, including A/R management, reporting, collections benchmarking and medicare compliance.
- RevEquip: Hybrid model, allowing practices to control things like A/R management, credentialing, case management and more. WebPT offers management of outgoing claims, patient statement submissions, payment EDI management, workflow consultations and more.
Patient Relationship Management: Increase engagement and reduce dropout rates by sending automated email campaigns to past patients and receiving actionable feedback indicating potential dropouts.
Client Mobile App: Clients can access and manage their health data conveniently from a mobile app.