Automox Reviews & Pricing

by Automox | Founded 2015, Boulder, CO

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What is Automox?

Industry Specialties: Cloud Services, Analytics, Commercial Insurance, Information Technology and Services, Computer Software, Financial Services.

Automox is a cloud-based endpoint management solution designed to streamline and automate IT infrastructure management across desktops, laptops, servers and other mobile devices. Its comprehensive features help organizations strengthen endpoint security, increase productivity and ensure regulatory compliance.

Its powerful patch management capabilities automatically identify and deploy critical security patches and updates to endpoints, reducing the risk of data breaches. It also helps track hardware and software assets, identify outdated or unsupported systems, and enforce compliance policies.

Additionally, the platform enhances endpoint security and management with remote software deployment, script execution and configuration management. Its intuitive interface and automation capabilities make it easy for IT teams to manage large numbers of endpoints without compromising on security or efficiency.

It’s well-suited for organizations of all sizes. The solution’s scalability and flexibility allow it to adapt to the unique needs of different IT environments, while its cloud-based architecture eliminates the need for on-premise infrastructure.

It offers affordable pricing starting at just $1 per endpoint per month with an annual commitment. Additionally, the platform provides a free 15-day trial to allow organizations to explore its features and benefits before making a purchase decision.

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User Sentiment

Based on 497 reviews:

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Automox Pricing

Based on our most recent analysis, Automox pricing starts at $3 (Monthly).

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Starting From: $3
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Automox is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Automox:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Automox Benefits and Insights

Why use Automox?

Key differentiators & advantages of Automox

Get Complete Endpoint Visibility: It provides real-time telemetry into all endpoints to automatically take actions based on insights. A single dashboard view of all endpoints helps identify misconfigured systems and discover missing patches. You can enforce compliance across all endpoints and handle server and network device infrastructure through cloud-based patching.
Enhance Customer Experience: Automox received a user sentiment rating of 89%, significantly higher than category leaders Symantec Endpoint Protection (84%) and McAfee Endpoint Security (84%). This clearly shows that Automox has favorable user feedback compared to its competitors.
Improve Endpoint Security: Automating patch management ensures that all client and server devices, regardless of their location, stay protected against the latest security threats. This minimizes the risk of costly data breaches.
Increase IT Team Effectiveness: IT teams can automate system checks, patch downloads and deployments to significantly reduce the time spent on patching activities. This frees up valuable resources to focus on other high-priority tasks and improves overall efficiency and productivity.
Maintain Compliance: The platform helps organizations ensure compliance with data protection regulations by providing accurate patch status data. It reduces the risk of non-compliance and associated penalties.

Industry Expertise

Automox provides endpoint management and patching solutions for businesses of all sizes across all industries, including technology, software, healthcare, manufacturing, services and more.

Automox Reviews

Average customer reviews & user sentiment summary for Automox:

497 reviews

89%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Automox reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Threat Detection and Prevention: Endpoint security software provides real-time monitoring and protection against malware, ransomware and other cyber threats to safeguard sensitive data.
Centralized Management: IT teams can manage all endpoints from a single dashboard, simplifying the process of monitoring and responding to security incidents across the network.
Automation Capabilities: Many endpoint solutions offer automated threat detection and response, reducing the need for manual intervention and allowing for quicker responses to potential issues.
Compliance Support: These solutions help organizations meet industry-specific regulatory compliance requirements, such as GDPR or HIPAA, by ensuring data protection.

Cons

Resource Intensive: Some endpoint security solutions consume significant system resources, potentially slowing down devices and affecting user productivity.
Complex Setup: Initial setup and configuration can be time-consuming, especially for larger organizations with multiple systems.
False Positives: There’s a risk of frequent false positives, where legitimate files or activities are mistakenly flagged as threats. This can disrupt normal operations and require manual review.

Researcher's Summary:

Automox is an affordable endpoint, patch and vulnerability management solution that helps you streamline and automate your endpoint defense mechanism. Its base plan starts at just $1 per endpoint per month. During product testing, I found it to be extremely user-friendly and easy to navigate.

The first thing I noticed was the intuitive and efficient interface. All the options for monitoring compliant devices, adding new ones, troubleshooting and more were conveniently located on a single page. I just had to scroll down to find different controls and features.

I also loved the “activate best practice policies to reduce your risk by up to 80%” section. It recommends 14 “simple and customizable” policies to help establish a best practice 7-day patching cycle. These include four policies for cross-OS apps, three each for Windows and Linux and one for macOS. Simply choose a policy, click “Add Policy” and customize and implement it. Yes, it’s that simple!

While I didn’t find much to complain about, I think remote management could be a bit faster and may benefit from further refinement. Some users have also noted issues with its reporting capabilities.

Overall, Automox is a great option if you’re looking to automate patch management, enhance endpoint security and efficiently track inventory.

Key Features

Cross-Platform Patch Management: You can perform automated policy actions throughout Windows, macOS and Linux devices from a single solution. It helps you simplify patching updates by automating endpoint hardening across all devices and optimizing OS patching and remediation policies. Immediately respond to critical and zero-day vulnerabilities when patches are available.
Third-Party Patching: It automates patch management for OS and third-party applications. Inventories all software, hardware, patches and configuration details and provides the information in one cloud-native console. It also facilitates patch vulnerability remediation, software deployment and fixing of misconfigured systems within a single place without the requirement of multiple tools. It allows seamless deployment and installation of new third-party software.
Software Deployment Management: IT managers can simplify software deployment and management with a single cloud console. It enables administrators to uninstall unwanted software from endpoints. Ensure that critical software is installed and updated through automatic remediation enforcement across all devices. You can customize enforcement for workstations, individual devices or by groups and policies.
Policy Enforcement: It provides visibility into endpoint status and allows automation and customization of OS and third-party application patches or updates to eliminate threat vectors. You can define, enforce and modify configuration requirements. Patch all, include, exclude or set up regulations for patched OS and software. It also automates critical patches and restricts cosmetic updates using a patch severity level.
Role-Based Access Control: Adminis can assign different admin levels based on user needs to control system and tool access. They can also control accounts and manage users, devices, billing and patching operations through a full admin role. Manage specific server groups or patching operations using a patch admin role. Billing admins can change billing settings, add corporate cards or generate invoices. You can view configured items, generate reports or check on patching status through read-only access.
Automox Worklets: Security and IT ops can create, automate and enforce custom tasks on endpoints. Join the automated Worklet community to reduce vulnerabilities using extensible and reusable scripts. You can request and develop customized cyber hygiene solutions for specific business needs.

See It in Action: From Patch to Policy Management

I had the chance to test Automox's patch management and automated vulnerability remediation modules. The first thing I noticed was how easy it was to locate all the tools I needed to secure my endpoints. Automox even provided brief descriptions for features that might be confusing for first-time users. Let’s look at how some of the top features performed:

Compliant Devices

I tested the compliant devices section of Automox, the first module you encounter when opening the dashboard. It showed up-to-date connected devices based on their policy and schedule. To connect a device, I downloaded the agent and noted the access key. After installing the agent on my PC and entering the access key, the device was successfully added to the software. You can download the agent and add as many devices as you want, including your smartphone.

Once a device is connected, it shows key metrics like its IP address, whether it needs attention, OS version, scheduled patches, if any, and agent version. You can also perform actions like adding the device to a new group, applying or removing tags, running a scan and exporting or rebooting the device.

Automox dashboard showing device compliance and outstanding patches

Automox add devices screen with access key and installer options

Automox devices screen with filters and device status overview

Policy Management

Automox recommends best practice policies to reduce your risk by up to 80%, which you can customize to suit your needs. Once you add a policy, you can monitor its implementation in the policy management section. It shows historical data on policy runs, including successful, pending, failed, remediation not available or not included.

Automox recommendations with best practice policies

Automox policies page with patch schedule and policy status

Automox policy results report with status legend for devices

Patch Management

The patch management section shows a dashboard to monitor outstanding patch counts. It prioritizes these patches from critical to low and unknown while also tracking the number of days each patch has been exposed. You can click on any count number to see the details of exposed patches and take necessary actions.

Automox outstanding patch count matrix with patch urgency levels

Software

The software section allows you to view details about the software associated with your device. I loved this section because Automox provides an inventory of all software deployed on your OS and gives you information on how many days it has been exposed or whether it hasn't been deployed at all.

Manage

This section lets you manually manage approvals, groups, remediations and worklet catalogs. However, if your trial or plan has expired, you’ll need to upgrade to access the worklet catalog section.

I particularly liked the remediation feature, where you can upload a CSV file to get detailed vulnerability reports. One of the things that set Automox apart is that it allows you to import CSVs directly from CrowdStrike, Qualys or Rapid7.

Automox Worklet Catalog with worklet details and upgrade prompt

Automox import vulnerability report with CSV file upload option

Reports

The reports tab provides comprehensive reports on various aspects of device management, such as patch compliance, activity logs, overview reports, needs attention reports, software inventory and policy adherence. You can customize these reports to meet specific needs and export them in various formats for further analysis or sharing.

Approach to Common Endpoint Security Challenges

Patch Management Inefficiency: Automox helps automatically identify and deploy critical patches for operating systems, apps and third-party software. This helps organizations stay up-to-date with security updates and mitigate vulnerabilities.
Configuration Drift: You can prevent configuration drift by enforcing consistent policies across endpoints. This ensures that devices are configured correctly and reduces the risk of unauthorized changes.
Vulnerability Exposure: Automox continuously performs endpoint monitoring for vulnerabilities, including zero-day threats. This proactive approach allows organizations to identify and address security risks before they can be exploited.
Compliance Enforcement Difficulties: The platform automates endpoint compliance with industry standards and regulations, helping you avoid costly fines and penalties.
Remote Management Challenges: Automox provides a centralized platform to manage and secure endpoints, even those outside the corporate network.

Cost of Ownership

Frequently asked questions regarding Automox pricing include:

Q: What’s the starting price for Automox?

A: Automox pricing starts at $1 per endpoint per month.

Q: Does Automox offer a free trial?

A: Yes, Automox offers a 15-day free trial, which you can request directly.

Q: How much does Automox cost?

A: The PatchOS module in Automox provides automated patching for macOS, Windows and Linux devices at $1 per endpoint per month with an annual commitment.

For larger organizations, the Automate Essentials and Automate Enterprise packages include advanced features with custom pricing based on your requirements. Additionally, Automox Assist provides one-on-one remote endpoint control and assistance with tailored plans. For more information on Automox pricing, visit our pricing guide.

Q: Does Automox have a free plan?

A: No, Automox doesn’t offer a free plan. However, you can request a free demo before purchasing the product.

Q: What happens if I cancel my Automox subscription?

A: Even after canceling your subscription, you can still monitor your systems. You'll continue to see new vulnerabilities, patch updates and current configurations. However, patching or managing them will require reactivating your account.

Limitations

At the time of this review, these are the limitations according to user feedback:

Limited reporting capabilities.
Windows patches require multiple manual restarts.
Lacks proper documentation around custom policies.

Demo Resources

Interactive Demo: Explore an interactive demo with clickable multimedia modules that let you try out all the features with a few clicks, giving you a first-hand experience of the software.
Personalized Use Cases: By reviewing scenarios tailored to your organization's needs, you can gain a clear understanding of how Automox can automate routine tasks, streamline patch management and enhance overall security posture.
Q&A Sessions: Access on-demand Q&A sessions with Automox engineers and experts to address your issues and questions in real time and experience the solution.

FAQs

Frequently asked questions regarding Automox include:

Q: What types of devices does Automox support?

A: Automox can automatically update and manage computers, servers and virtual machines running Windows, macOS or Linux. It works on any internet-connected device that supports PowerShell or bash commands. However, it doesn't support mobile phones or smart home devices.

Q: Can I still use my WSUS server with Automox?

A: Yes, Automox can work with or without a WSUS server. It fully manages patch scheduling and delivery or works alongside WSUS as a local repository.

Q: What if I don't want to fully automate patching?

A: Automox defaults to full automation, but you can easily disable automation settings to manually patch devices, deploy software and run scripts.

Q: Can Automox help me manage both devices and servers?

A: Yes, Automox allows you to manage your full client and server infrastructure from a single console.

Q: What access does the Automox agent have on an endpoint?

A: The Automox agent has limited access to endpoint devices. It can only add, update or delete software and configuration settings. Automox can’t access the camera or microphone or intercept data.