ZENworks Reviews & Pricing

by OpenText | Founded 1991, Waterloo, Ontario, Canada

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What is ZENworks?

Industry Specialties: Information Technology and Services, Government Administration, Hospital & Health Care, Higher Education, Primary/Secondary Education, Education Management.

ZENworks, now under OpenText Corporation, excels in Endpoint Management by streamlining IT tasks such as software distribution, patch management, and asset tracking. It's particularly beneficial for industries like healthcare, education, and finance, where managing numerous devices efficiently is crucial. Users appreciate its robust security features, including encryption and remote wipe capabilities, which safeguard sensitive data. The software's ability to automate routine tasks and provide detailed reporting enhances operational efficiency. Compared to similar products, ZENworks is praised for its comprehensive suite of tools and user-friendly interface, though some users note a learning curve. Pricing details are not publicly available, so potential buyers should contact SelectHub for a tailored quote. ZENworks stands out for its adaptability and depth, making it a preferred choice for organizations seeking a reliable endpoint management solution.

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ZENworks Pricing

Based on our most recent analysis, ZENworks pricing starts at $88 (Per User, Annually).

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Starting From: $87.99
Pricing Model: Per User, Annually
Free Trial: Yes, Request for Free

Training Resources

ZENworks is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ZENworks:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ZENworks Benefits and Insights

Why use ZENworks?

Key differentiators & advantages of ZENworks

Enhanced Security: ZENworks provides robust security measures, including encryption and patch management, to protect sensitive data and reduce vulnerabilities across all endpoints.
Streamlined IT Operations: By automating routine tasks such as software distribution and asset tracking, ZENworks allows IT teams to focus on strategic initiatives rather than mundane maintenance.
Cost Efficiency: With its ability to manage multiple devices from a single console, ZENworks reduces the need for additional software and hardware, leading to significant cost savings.
Improved Compliance: ZENworks helps organizations adhere to regulatory requirements by providing detailed reporting and auditing capabilities, ensuring compliance with industry standards.
Scalability: Designed to grow with your organization, ZENworks can easily scale to manage thousands of devices, making it suitable for businesses of all sizes.
Enhanced User Experience: By minimizing downtime and ensuring that users have access to the latest software updates, ZENworks enhances productivity and satisfaction among employees.
Centralized Management: ZENworks offers a unified platform for managing all endpoints, simplifying the administration process and reducing the complexity of IT environments.
Flexible Deployment Options: Whether on-premises or in the cloud, ZENworks provides flexible deployment options to suit the unique needs of your organization.
Comprehensive Asset Management: With detailed insights into hardware and software assets, ZENworks enables better decision-making and resource allocation.
Reduced Risk of Data Loss: Through features like remote wipe and device tracking, ZENworks minimizes the risk of data breaches and loss, safeguarding organizational information.
Seamless Integration: ZENworks integrates smoothly with existing IT infrastructure, ensuring a hassle-free implementation and minimal disruption to operations.
Proactive Problem Resolution: By identifying potential issues before they escalate, ZENworks helps maintain system integrity and prevent costly downtime.
Customizable Policies: ZENworks allows for the creation of tailored policies to meet specific organizational needs, enhancing control over IT environments.
Remote Management Capabilities: With ZENworks, IT administrators can manage and troubleshoot devices remotely, reducing the need for on-site visits and speeding up issue resolution.
Energy Efficiency: By optimizing power settings and usage, ZENworks contributes to reduced energy consumption, supporting sustainability initiatives.

Industry Expertise

ZENworks is a comprehensive endpoint management solution best suited for large organizations with diverse IT environments, including servers, desktops, laptops, and mobile devices. It excels at managing the entire lifecycle of these devices, from deployment and configuration to security and support.

Synopsis of User Ratings and Reviews

Based on an aggregate of ZENworks reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Robust Application Management: ZENworks excels in application management, simplifying the process of deploying and managing software across various endpoints.
Streamlined Device Enrollment: The software streamlines device enrollment through automation, making it easier for IT administrators to onboard new devices.
Effective Security Measures: ZENworks provides robust security features, including data encryption and malware protection, to safeguard sensitive information.
Centralized Control and Visibility: The software offers a single console for managing and monitoring endpoints, providing IT administrators with centralized control and visibility.

Cons

Microsoft Integration: ZENworks might not be the optimal choice for businesses deeply embedded in the Microsoft ecosystem, as it lacks the native integration with Windows devices and comprehensive security management features offered by Microsoft Intune.
Limited User Feedback: While ZENworks receives a decent overall rating, there's a scarcity of detailed user feedback, making it challenging to gain in-depth insights into specific strengths or weaknesses from the user perspective.

Researcher's Summary:

Does ZENworks live up to its name, or does it leave users feeling like they're walking on eggshells? ZENworks by OpenText is a comprehensive endpoint management solution that has garnered a reputation for its robust capabilities, particularly in managing diverse IT environments. Users consistently highlight its strength in application management and automated device enrollment, praising its intuitive interface and powerful features that streamline endpoint control. For instance, its policy-based approach to security, including features like folder and USB encryption, has been lauded for its effectiveness in safeguarding sensitive data. However, some users have voiced concerns about ZENworks' market presence and developer community, suggesting that these aspects might impact the level of support and future innovation. Despite these concerns, ZENworks is generally well-regarded by users, particularly those operating in complex IT environments with diverse needs, who appreciate its comprehensive approach to endpoint management.

Key Features

Notable ZENworks features include:

Unified Endpoint Management: Manage diverse devices such as desktops, laptops, and mobile devices from a single console.
Patch Management: Automate the process of identifying and deploying patches to ensure systems are up-to-date and secure.
Asset Inventory: Track hardware and software assets across the organization for better resource management and compliance.
Software Distribution: Efficiently deploy applications and updates to endpoints, reducing manual intervention and errors.
Endpoint Security: Implement security policies and configurations to protect devices from unauthorized access and threats.
Remote Management: Access and troubleshoot devices remotely, minimizing downtime and improving support efficiency.
Policy Management: Define and enforce policies for device usage, ensuring compliance with organizational standards.
Reporting and Analytics: Generate detailed reports and insights on endpoint status, usage, and compliance for informed decision-making.
Self-Service Portal: Empower users with a portal to manage their devices and applications, reducing IT workload.
Integration Capabilities: Seamlessly integrate with existing IT systems and tools to enhance functionality and streamline operations.
Role-Based Access Control: Assign permissions based on user roles to ensure secure and appropriate access to management features.
Location Awareness: Adjust policies and configurations based on the physical location of the device for context-sensitive management.
Data Encryption: Protect sensitive data on endpoints with robust encryption methods to prevent unauthorized access.
Compliance Management: Ensure adherence to industry regulations and standards through automated compliance checks and audits.
Scalability: Support a growing number of devices and users without compromising performance or manageability.