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#29

Carbonite is ranked #29 in the Endpoint Security Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Carbonite Pricing

Based on our most recent analysis, Carbonite pricing starts at $5.

Price
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Starting From
$4.92
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

Carbonite is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Carbonite:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Carbonite Benefits and Insights

Why use Carbonite?

Key differentiators & advantages of Carbonite

  • Advanced Security: Keeps data secure in storage and transit, preventing it from any unprotected state through its advanced encryption capabilities. Enables easy restoration of a file or entire folder system with just a few clicks. Free support from a team of specialists is available. 
  • Automatic Personal Cloud Backup: Protects photos, music, video files, tax forms and more against a ransomware attack, laptop loss or theft and hardware failure. Recover files conveniently from any web-connected device. Includes unlimited cloud storage and backup software for a single computer. Available for external hard drives and other external storage types. 
  • Increased Safety for Small Businesses: Safeguards files on servers, external storage devices and up to 25 computers through its data backup solution, Carbonite Safe. Supports a web-based dashboard for monitoring online backups and accessing files from any device. It helps meet compliance requirements by retaining business data. 
  • Robust Business Data Protection: Offers a multi-faceted data protection approach, focusing on broader organizational objectives like cyber resilience and business continuity. Advanced backup, recovery and high availability for physical and virtual systems can secure systems and network data. Its sophisticated solutions include endpoint backup plus server failover and shielding of virtual, physical and legacy systems. 
  • Supports GDPR Requirements: Offers various plans engineered to support compliance with general data protection regulation. Includes multiple technology solutions for personal data security, ensuring data recency and restricting unauthorized user access. 

Industry Expertise

Carbonite is a data protection platform that is trusted by more than 1 million customers. It provides consumers with automatic cloud backup services and award-winning customer support.

Carbonite Reviews

Average customer reviews & user sentiment summary for Carbonite:

User satisfaction level icon: great

319 reviews

86%

of users would recommend this product

Key Features

  • Endpoint Protection: Protects critical business data on laptops and desktops against human error, ransomware, hardware failures, loss and theft. Offers all-around endpoint data protection and shields through features like remote wipe, geo-tracking and poison pill. Simplifies the data protection process with advanced solutions that include global deduplication, policy controlled backups, admin control and incremental restoration. 
  • Server Backup and Restore: Data can be replicated to the cloud server while another copy is saved in the cloud. Provides reliable security with cloud failover and optional integrated hardware. Offers a single-vendor experience and reduces additional costs through its fully integrated cloud component. Optional push-button cloud failover can ensure protection for critical systems. Allows restoration of historical and current data from a local appliance or the cloud. 
  • Microsoft 365 Backup: Provides comprehensive backup for the complete Microsoft 365 suite of productivity applications, allowing IT organizations and businesses to recover permissions settings, individual files and folder and complete site collections. Simplifies administrative tasks with audit reporting, legal hold, APIs, role-based access and exports. Perform site-level rollback or recover items like file, conversations and mailboxes. 
  • Migrate Workloads: Migrate virtual, physical and cloud workloads to and from any setting with near-zero downtime and minimal risk. Its user-friendly console automates migration management and configuration. Allows scalable regular replication with minimum bandwidth impact or performance. Offers AES 256-bit encryption, lock-in freedom to any cloud vendor, hypervisor or hardware, and comprehensive SDK for integration, automation and orchestration. 
  • Continuous System Availability: Prevents data loss on Windows and Linux servers and keeps critical business systems available. Maintains an updated copy of the operating environment without taxing the network bandwidth or primary system. Offers advanced features like compression, bandwidth throttling and encryption in-flight. 
  • Disaster Recovery as a Service: Minimizes the unplanned downtime risk by replicating critical systems from the primary server to the cloud at byte level and giving an updated copy for immediate failover during a disaster. Its non-disruptive data protection strategy includes failover reports, self-service tests and professional services support. 

Limitations

User feedback indicates the following limitations of Carbonite, as of the time of this review:

  •  Frequent backups can slow down the computer. 
  •  Limited data storage space. 
  •  Data syncing process can sometimes become slow due to technical issues. 

Suite Support

mail_outlineEmail: It provides product-specific email addresses mentioned on its customer support portal for email support.
phonePhone: Users can get 24/7 technical assistance through contact numbers mentioned on its customer support portal for each product.
schoolTraining: It provides various training resources that include datasheets, white papers, eBooks, videos, case studies, product bulletins and blogs.
local_offerTickets: Customers can sign in to the service portal to get product support and explore the knowledge base.
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