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#20

CrowdStrike Falcon is ranked #20 in the MDR Services product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

CrowdStrike Falcon Pricing

Based on our most recent analysis, CrowdStrike Falcon pricing starts at $5 (Per Endpoint, Monthly).

Price
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Starting From
$5
Pricing Model
Per Endpoint, Monthly
Free Trial
Yes, Request for Free

Training Resources

CrowdStrike Falcon is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for CrowdStrike Falcon:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

CrowdStrike Falcon Benefits and Insights

Why use CrowdStrike Falcon?

Key differentiators & advantages of CrowdStrike Falcon

  • Save Money: Cyberattacks can cost agencies millions of dollars. By deploying endpoint security software, users can save money and time. 
  • Manage Devices: With device management and policies, users can take greater control over their deployed devices, and they manage everything from updates to installations. 
  • Replace Ineffective Antivirus: The product is a full-service antivirus and endpoint security solution, all rolled into one. 
  • Flexible pricing: Flexible pricing tiers give users flexibility in what features they want for their business. 

Industry Expertise

CrowdStrike Falcon is a well-regarded endpoint protection application that has received accolades from Gartner, Forrester and IDC Marketscape. CrowdStrike serves a diverse client base, with users in IT, finance, manufacturing, entertainment and more. Some major customers include Pokemon, ADP, Telstra, Rackspace, Sony, Sega, Berkshire Bank and the state of Wyoming.

CrowdStrike Falcon Reviews

Average customer reviews & user sentiment summary for CrowdStrike Falcon:

User satisfaction level icon: excellent

248 reviews

97%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of CrowdStrike Falcon reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Regular Updates: It keeps endpoint devices safe through regular updates.
  • System Resources: It is lightweight and has low system resource utilization.
  • Accuracy: It shows accurate results and detects few false positives.
  • Customer Support: It provides fast and reliable customer support over email and phone.

Cons

  • Web Interface: Some web interface items aren’t very intuitive.
  • Scan: It lacks the ability to perform a system-level scan.
  • Block Applications: It can block legitimate applications.
  • Reporting: It does not have comprehensive reporting capabilities.

Researcher's Summary:

CrowdStrike Falcon has garnered significant praise for its cloud-native architecture, which eliminates the need for on-premises servers and simplifies deployment and management. Users appreciate the platform's lightweight agent, which minimizes performance impact on endpoints. The single, unified agent provides comprehensive protection across various attack vectors, including malware, ransomware, and fileless attacks. Falcon's threat intelligence capabilities are highly regarded, providing real-time insights into emerging threats and enabling proactive defense measures. The platform's user interface is intuitive and easy to navigate, allowing security teams to quickly identify and respond to threats. Compared to traditional antivirus solutions, CrowdStrike Falcon offers superior protection against modern threats and reduces the burden on IT staff.

While CrowdStrike Falcon offers numerous advantages, some users have noted that its pricing can be higher than some competitors. Additionally, the platform's reliance on cloud connectivity may raise concerns for organizations with strict data residency requirements or limited internet access. Some users have also mentioned that the initial setup and configuration process can be complex, requiring expertise in cybersecurity. Despite these drawbacks, CrowdStrike Falcon remains a popular choice for organizations seeking advanced endpoint protection. Its strengths in threat intelligence, cloud-native architecture, and ease of use make it well-suited for businesses of all sizes, particularly those with limited IT resources or a need for robust protection against sophisticated cyberattacks.

Key Features

  • Defend Against All Threat Types: This software comes ready to defend against all threat types, from malware to viruses to trojans, worms and intrusions. 
  • Machine Learning: Falcon combines machine learning modules with its malware detection and removal tools to automatically defend against threats. 
  • Ransomware Protection: It defends against ransomware by blocking unauthorized executables and encryption attempts. 
  • Cloud-Based: Protection is delivered in the cloud, reducing the need for complicated software installs or dividing IT’s resources. 
  • Modular System: Though the product comes with a standard set of features, it can also be customized by purchasing additional modules like Falcon Spotlight or Falcon for Mobile. 
  • Instant Response: Indicator of attack behaviors are detected by the system, allowing users to instantly take action against threats before they can become breaches. In addition to powerful, user-operated management, AI modules can be trained to handle threats. 
  • No Performance Hit: Because it deploys in the cloud, Falcon has almost no performance impact on endpoint devices.

Suite Support

mail_outlineEmail: Users can obtain support or send inquiries to the company via email by emailing [email protected].
phonePhone: Phone support options are available to customers, though hours vary by location. To find support for a specific region, users should visit https://www.crowdstrike.com/contact-us/.
schoolTraining: In addition to a resource library of educational videos and documents, CrowdStrike also offers professional training services and certification programs. The professional services are a pay-by-the-student model.
local_offerTickets: Users will need to log in to their support account to be able to access ticketing information.
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