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#57

BisTrack is ranked #57 in the Distribution Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

BisTrack Pricing

Based on our most recent analysis, BisTrack pricing starts in the range of $100 - $500.

Price
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$
$
$
$
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Starting From
Undisclosed
Pricing Model
Annually, Quote-based
Free Trial
No

Training Resources

BisTrack is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for BisTrack:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

BisTrack Benefits and Insights

Why use BisTrack?

Key differentiators & advantages of BisTrack

  • Implement Role-Based Dashboards: Utilize role-based metrics and time-sensitive data to boost employee focus and productivity. 
  • Showcase Expenditures: Access essential fees to exhibit retail and bargained client segment costs in real time to avoid assumptions. 
  • Rapid Inventory Counting: Count stock items and available merchandise digitally and in real time to avoid manual auditing and human errors. 
  • Prompt Delivery Notifications: Receive swift notifications when clients make payments for better awareness. 
  • Construct Gear for Different Purposes: Develop component, product and protocol kits to manage expenses and facilitate tracking. 

Industry Expertise

BisTrack is an ERP software specifically designed for building materials suppliers, distributors, and metal service centers. It's best suited for businesses in the lumber and building materials industry who need to manage inventory, deliveries, finances, and customer relationships.

Synopsis of User Ratings and Reviews

Based on an aggregate of BisTrack reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Data Customization: Users can tailor data searches, reports, and dashboards to fit their specific needs.
  • Real-Time Insights: The software provides real-time insights into business performance, allowing for better decision-making.
  • Document Scanning: BisTrack allows users to scan and attach documents to orders, improving organization and accessibility.
  • Inventory Tracking: The platform excels at tracking inventory turns and provides a comprehensive view of product movement.
  • Order Management: BisTrack keeps all order-related information centralized and easily accessible, streamlining order processing.

Cons

  • Performance Issues: Users experience slowdowns when multiple users perform actions like posting invoices concurrently.
  • Integration Challenges: While BisTrack integrates with other software, its complexity can lead to errors, demanding experienced users for troubleshooting.
  • Slow Search Functionality: Searching for information within BisTrack, especially with large data volumes, can be slow and inefficient.
  • Customer Support Delays: Users report slow response times from BisTrack customer support, causing delays in issue resolution.
  • User Interface Issues: The user interface is considered outdated and clunky, with issues like difficulty in reprinting statements.

Researcher's Summary:

User reviews from the last year reveal a mixed bag. While BisTrack may not be winning any popularity contests, it does offer some notable strengths. Users have highlighted its ability to efficiently manage large data volumes and its seamless integration with other software, particularly Microsoft Dynamics GP for comprehensive dashboard reporting. For instance, one user praised BisTrack for streamlining their three-way matching process, making it a "much more seamless part of the overall operation." However, BisTrack also has its fair share of drawbacks. Users have reported performance hiccups when multiple users try to post invoices at the same time. The software's integration with other systems, while generally considered a plus, can sometimes lead to errors that require skilled personnel to troubleshoot. Additionally, some users have expressed frustration with slow search speeds when dealing with large datasets and a less-than-ideal user interface.

BisTrack's strength lies in its industry-specific functionality, making it a good fit for businesses in the lumber and building materials sector. Its ability to handle the complexities of this industry, coupled with its robust reporting and analytics features, provides users with valuable insights into their business operations. However, its technical glitches and less-than-stellar customer support might give some potential users pause. Ultimately, BisTrack seems best suited for mid-to-large-sized building material suppliers and distributors who can dedicate the necessary IT resources to maximize its potential and navigate its quirks.

Key Features

  • Inventory Management: Provides real-time tracking of inventory levels, helping businesses maintain optimal stock levels and reduce carrying costs.
  • Order Processing: Streamlines the order entry process with automated workflows, ensuring accuracy and efficiency from order creation to fulfillment.
  • Customer Relationship Management (CRM): Integrates customer data and interactions, enabling personalized service and targeted marketing efforts.
  • Financial Management: Offers comprehensive financial tools, including accounts payable, accounts receivable, and general ledger functionalities, to manage company finances effectively.
  • Reporting and Analytics: Delivers robust reporting capabilities with customizable dashboards and real-time data insights to support informed decision-making.
  • Mobile Access: Allows users to access key functionalities from mobile devices, facilitating remote work and on-the-go management.
  • Supplier Management: Enhances supplier relationships by providing tools for tracking supplier performance, managing contracts, and optimizing procurement processes.
  • Sales Management: Supports the sales process with features like quote generation, sales order tracking, and customer history analysis.
  • Warehouse Management: Improves warehouse operations with tools for managing stock locations, picking, packing, and shipping processes.
  • Point of Sale (POS): Integrates POS systems for seamless retail transactions, inventory updates, and customer data synchronization.
  • Job and Project Management: Facilitates project planning, tracking, and costing, ensuring projects are completed on time and within budget.
  • EDI Integration: Supports Electronic Data Interchange (EDI) for efficient and accurate exchange of business documents with trading partners.
  • Document Management: Centralizes document storage and retrieval, making it easy to manage and access important business documents.
  • Security and Compliance: Ensures data security and regulatory compliance with robust access controls and audit trails.
  • Customization and Scalability: Offers flexible customization options to tailor the system to specific business needs and scalable architecture to support growth.

Suite Support

Access EpicCare for in-depth support.

mail_outlineEmail: Not specified.
phonePhone: Information not available.
schoolTraining: Epicor Learning.
local_offerTickets: Not specified.
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