Industry Specialties: Serves all industries
Dynamics 365 ERP is a suite of cloud-based applications designed to optimize key functions such as finance, supply chain management, project operations, human resources, sales and customer service.
Recognized for its strengths in Customer Relationship Management (CRM), Finance, and Accounting, it stands out in our product directory, delivering 81% of essential features out of the box. Its modular structure allows growing businesses to select and customize components to match specific needs.
Users praise Dynamics 365 ERP for its seamless CRM and ERP integration that simplifies workflows, enhances collaboration, and provides actionable insights through advanced analytics and AI-powered tools.
Dynamics 365 ERP offers a 30-day free trial. Pricing depends on the selected modules, user licenses and deployment options. For example, Dynamics 365 Business Central’s standard license costs about $70 per user per month, while Dynamics 365 Finance and Operations starts at $210 per user per month for a full license.
Implementation costs vary widely, from $16,000 for smaller projects to over $1,000,000 for large-scale deployments. Ongoing support and maintenance fees depend on service agreements with Microsoft or its certified partners. To ensure the best fit, you should evaluate your needs and consult a Microsoft partner for tailored recommendations.
Our Research Process for Dynamics 365 ERP
Dynamics 365 ERP offers a 30-day free trial, but it requires a credit card and only one module can be tested at a time. Due to these limitations, I decided to skip the trial.
Instead, I relied on their user reviews, product demo videos, detailed documentation, and success stories to explore the software’s strengths and unique features.
Overall, my research shows that Dynamics 365 ERP is highly regarded by users for its seamless integration, extensive customization options, and real-time analytics, all of which contribute to improved business operations.
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Dynamics 365 ERP is ranked #12 in the Supply Chain Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.
Based on our most recent analysis, Dynamics 365 ERP pricing starts at $70 (Per User, Monthly).
Dynamics 365 ERP is supported with the following types of training:
The following support services are available for Dynamics 365 ERP:
Average customer reviews & user sentiment summary for Dynamics 365 ERP:
8415 reviews
85%
of users would recommend this product
Based on an aggregate of Dynamics 365 ERP reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Microsoft Dynamics 365 ERP is a suite of applications designed to help growing businesses manage Enterprise Resource Planning alongside CRM. After exploring user reviews, product demos, documentation and success stories, here’s what stood out:
Its seamless integration with Microsoft tools like Power BI, Power Automate, and Teams improves productivity through better data visualization, automated workflows, and collaboration.
For instance, I learned about Belgotex, a global carpet manufacturer that faced challenges with outdated, disconnected systems. Critical data was scattered, and collaboration between departments was hindered. By implementing Dynamics 365 alongside Power Apps, Power Pages, Power BI and Microsoft Fabric, they unified operations and empowered employees to address these inefficiencies.
Its modular structure is another major strength. It consolidates various processes into a single system, reducing data silos and improving collaboration across departments.
Pricing is flexible and varies by application and licensing type. You should carefully assess your specific needs to determine the best solution.
Another strong feature that stood out to me is its ability to automate repetitive tasks. It reduces manual errors and frees up time for more strategic activities. Customization options further improve its value, allowing you to tailor the system to your unique requirements.
However, some users have reported challenges, including a learning curve for beginners, implementation hurdles and occasional performance issues.
Overall, Dynamics 365 ERP is a versatile solution for businesses aiming to integrate operations across departments. With its robust features, AI-powered tools, and seamless integration with other Microsoft products, it stands out as a compelling choice for businesses looking to boost efficiency and drive growth.
Includes Price/User and Minimum Commitment Terms for Dynamics 365 ERP
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