ERP-One Reviews & Pricing

by Distribution One | Founded 1996, Mount Laurel, NJ

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Overview Pricing Benefits Reviews Features

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What is ERP-One?

Industry Specialties: Serves wholesalers and distributors

ERP-One+, by Distribution One, offers a complete, cloud-based suite for managing the various business processes of wholesalers and distributors. It provides automation of some processes, access to custom reports and insights, connectivity and flexibility for ease of communication and much more. Built with industry best practices in mind, it aims to reduce inventory, offer a competitive edge and increase efficiency and profitability. Services for consulting, installation, training, data transfer, go-live and support are available.

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User Sentiment

Based on 34 reviews:

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ERP-One Pricing

Based on our most recent analysis, ERP-One pricing starts at $25,000 (One-Time).

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Starting From: $25,000
Pricing Model: One-Time
Free Trial: No

Training Resources

ERP-One is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ERP-One:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ERP-One Benefits and Insights

Why use ERP-One?

Key differentiators & advantages of ERP-One

Efficient Business Processes: Run efficient business processes in accordance with strategy, planning and access to real-time information. Automate inventory processes and eliminate the need for hand-written orders to deliver an exceptional customer experience.
Impart a Competitive Edge: Users can access current and historical information from the process workflow across multiple departments. Users can view critical information on the go and in real-time. It ensures making effective, data-driven decisions to impart a competitive edge to the business.
On-Site Training: The solution experts conduct thorough on-site training for users to get accustomed to the software. It ensures the users are ready to use the solution without much effort.
User-Interface: An intuitive, easy-to-navigate user interface delivers an exceptional user experience. It ensures users can drill-down critical information effortlessly, access automatically generated invoices and reminders and send them via fax or email.
Custom Reporting: Review real-time data to create custom reports required for offsite strategy sessions or customer sales meetings. Users can create reports with custom mobile apps. It ensures reports are dynamic and up-to-the-mark with access to real-time information.

Industry Expertise

ERP-One+ serves wholesalers and distributors in various industries such as hardware, janitorial, fasteners, specialty tools, retail fulfillment, industrial, HVAC, plumbing, foodservice equipment and more.

ERP-One Reviews

Average customer reviews & user sentiment summary for ERP-One:

34 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of ERP-One reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Improved Reporting and Analytics: Users praise ERP-One for its robust reporting features, enabling them to generate detailed financial statements, track key performance indicators, and gain better insights into their business operations.
Streamlined Inventory Management: ERP-One's inventory management capabilities are highly regarded by users, who appreciate the system's ability to track stock levels, automate purchase orders, and optimize warehouse operations.
Enhanced Customer Relationship Management (CRM): Users value ERP-One's CRM functionality, which allows them to manage customer interactions, track sales leads, and provide efficient customer support.

Cons

Difficult to Use: Many users find the interface clunky and unintuitive, making it a challenge to navigate and complete tasks efficiently.
Limited Customization: Users often express frustration over the lack of flexibility in tailoring the system to their specific needs. They feel boxed in by the limited customization options.
Reporting Issues: Generating reports is a common pain point, with users citing slow processing times and a lack of flexibility in report customization.

Researcher's Summary:

Is ERP-One the one to beat? User reviews from the past year suggest that while ERP-One might not be the undisputed champion, it carves out a niche for itself. Users consistently praise its intuitive interface, finding it refreshingly easy to navigate compared to the labyrinthine complexities of SAP or Oracle. One user even likened transitioning from SAP to ERP-One as "trading in a clunky tank for a nimble sports car." This ease of use makes it particularly appealing to smaller businesses with limited IT resources.

However, ERP-One's simplicity comes at a cost. Users report that its reporting functionalities, while adequate for day-to-day operations, lack the depth and customization options of its more robust counterparts. This makes it less suitable for larger enterprises with complex reporting needs. Additionally, some users have expressed concerns about the limited integrations offered by ERP-One, particularly in areas like e-commerce and advanced analytics. For businesses heavily reliant on these functionalities, ERP-One might feel somewhat restrictive. In essence, ERP-One emerges as a solid choice for smaller businesses prioritizing user-friendliness over advanced functionalities. Its intuitive design and streamlined workflows can significantly boost operational efficiency for those who don't require the bells and whistles of enterprise-grade solutions.

Key Features

Order Management: The order management feature comes with tools for sales order entry, sales analysis and item sales and contracts pricing. Sales analysis capabilities allow users to take business trends into account, and contract pricing offers a multi-bracket price book that can handle virtually any pricing situation.
Financial Management: With the financial management feature, users have access to a general ledger, cash management and accounts receivable, vendor and accounts payable and invoicing and billing. The vendor and accounts payable tool aim to cultivate healthy business relationships with suppliers through a wide variety of billing options.
Warehouse and Inventory: Inventory and warehouse management, inventory replenishment, wireless warehouse and kitting/assembly complete this feature, supporting single or multiple warehouses. Built on industry best practices, the system can make suggestions on how to best handle warehouse and inventory management. The wireless warehouse tool is Bluetooth-enabled and recognizes user-originated disruptions to drive employee productivity and company efficiency.
Customer Relationship Management: Tools for call activity tracking, calendar management, one-touch order for quote entry and quote duplication, unlimited company contacts and freeform notes, order source tracking, prospect tracking and more are included in the CRM. It provides salespeople with a sales pipeline and the ability to contact customers and prospects easily.
Purchasing: With the purchasing feature, users can access automated purchase order (PO) creation, PO audits, drop shipment, automated emails, goods tracking, barcode receiving, expediting report, backorder, vendor performance and purchase order to sales order linking. It leverages the concept of intelligent purchasing and provides robust reports to help users make the best purchasing decisions.
Document Management: The document management system allows users to save any document as a PDF, and the system can email or fax any form. This tool aims to reduce paper usage and provide flexibility for customers.
Analytics and Reporting: A dashboard with data analytics contains KPIs and alerts to provide insight into business health. Interactive management reporting allows users to configure reports to generate the desired view and export reports using Excel or Word.
Electronic Data Interchange: EDI services enable users to share data such as invoices or purchase orders with other systems. It comes with a turnaround feature, trading partner options, advanced ship notice and user roles.