Focus 9 Reviews & Pricing

by Focus Softnet | Founded 2018, Hyderabad, India

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Overview Benefits Reviews Features

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What is Focus 9?

Industry Specialties: Serves all industries

Focus 9 by Focus Softnet is an ERP solution integrated with CRM and HCM capabilities. AI-powered technology, drag and drop customizations, user-friendliness and scalability make it a powerful and straightforward option for users. It supports processes for supply chain, finance, sales and HR. Industry-specific options are available, and it can tailor to unique business needs.

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User Sentiment

Based on 38 reviews:

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Focus 9 Benefits and Insights

Why use Focus 9?

Key differentiators & advantages of Focus 9

Customizable Workflow: Provide workflow customization with drag and drop templates. Personalization allows users to manage business operations effectively.
Scalable and Secure: Provide security and scalability as the organization grows with a comprehensive data framework. It facilitates adding functionality on top of the existing ones in a hassle-free manner. Robust security ensures the company data is protected from malicious behavior.
End to End Functionality: Integrate all processes, from quotation analysis to tracking by batch and serial number, seamlessly. This ensures the business processes are structured.
Automation: Allow users to ask questions through text or voice-activated input with the virtual assistant AI, providing hands-free workflow automation. It saves time and enables the users to access the solution on-the-go.

Industry Expertise

It offers industry-specific solutions for the distribution, warehouse, retail, manufacturing, professional services, facilities and asset management, real estate, construction, automotive and education verticals.

Focus 9 Reviews

Average customer reviews & user sentiment summary for Focus 9:

38 reviews

71%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Focus 9 reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Reporting: The solution provides excellent reporting capabilities, according to 70% of users.
Usability: According to 89% of users who reviewed this pro, it’s easy to use and enables the users to navigate the system without expert help.
Customization: About 100% of users who mentioned this pro said it has the flexibility to adapt and can be customized according to business needs.

Cons

Customer Support: The customer support staff isn’t knowledgeable enough to handle the user queries effectively, according to 56% of users.

Researcher's Summary:

The cloud-based platform facilitates ease of use and provides flexibility to adapt to dynamic business needs. It has excellent reporting capabilities with advanced customization options. However, some users complain of slow speed, and the software needs frequent patch updates to deliver smooth performance.

Key Features

Financial Management: Access accounting by SBU, advanced financial reporting, auto intercompany and intra-company transactions and a budgetary control system with the financial management module.
Inventory Management: Alternate/substitute item management, default sales and purchase unit by product, inventory reservations, inventory tracking and transfer and product planning tools are included in the inventory management feature.
Supply Chain Management: Attach multiple documents from vendors by item and transaction through this function. Consignment purchases, material return, rejection and replacement management and advanced payments management comprise the supply chain management tool.
A/C Receivables and Payables: Advanced credit control system, auto interest calculations on delayed payments, customer appraisal and rating and finance terms definition are available within the A/C receivables and payables module.
Sales Management: Attach multiple documents of customer items and transactions, inquiry and quote management, managing consignment sales, order management, pricing, contract and master data management provides sales management functionality.
Quality Control: The quality control feature offers QC requisition, quantity breakups for sampling, rule definition for testing and sample and total test.
Manufacturing and Resource Planning: Access backward and forward scheduling, manufacturing and resource planning, batch-wise analysis, capacity utilization vs. production target analysis, define calendars, capacities, work centers, bills of materials and routes capabilities.
Project Accounting: BOQ vs. actual, budgeting and analysis by labor material, overhead, etc., creation of phases for each project, option to capture project-related costs and profit analysis by project make up the project accounting module.
Fixed Asset Management: Asset acquisition and flexi fields in master creation, asset creation with flexi fields, auto depreciation posting and asset maintenance are included in the fixed asset management feature.
Warehouse Management: Bin management, billing module, inward receiving process and masters support the warehouse management module.
Retail Management: Auto replenishment, day end process, discount management and multi-level security and approvals, membership, loyalty programs, rewards and gift cards and pricing by outlet are included in the retail management feature.
Human Capital Management: The human capital management feature provides tools for recruitment and onboarding, employee loans, advances, arrears and leave management, performance appraisal and transfer management.