Xledger Reviews & Pricing

by Xledger, Inc. | Founded 1996, Palo Alto, CA

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What is Xledger?

Industry Specialties: Serves education, energy, non-profit, professional services, multi-entity and real estate industries

Xledger is a cloud-based financial management platform that combines multi-dimensional reporting and devolved budgeting in a single unified module. It automates processes such as bookkeeping, invoicing, asset management and bank reconciliation. It supports multi-entity, multi-currency transactions, consolidating data for all the entities in the user’s enterprise.

For charities and nonprofits, it combines donor management and fund accounting. It helps professional services organizations automate and streamline processes through the entire project lifecycle, starting from workflow and ending with payment processing. Users can grow without limits by tracking costs and maximizing profits.

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User Sentiment

Based on 7 reviews:

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Xledger Pricing

Based on our most recent analysis, Xledger pricing starts at $1,440 (Monthly).

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Starting From: $1,440
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Xledger is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Xledger:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Xledger Benefits and Insights

Why use Xledger?

Key differentiators & advantages of Xledger

Automation: Solutions by Xledger automates processes to build users’ bottom line by freeing accountants from manually entering data. It saves resources and manpower with automation in bank reconciliation, posting suggestions, consolidated reports and purchasing and payment processing.

Insight: Xledger comes equipped with advanced BI tools like role-based dashboards, configurable reporting and multi-dimensional inquiries. Users can go as deep as the transaction level for complete understanding.

Scalability: It equips organizations to grow without costs, limits or penalties. It can be set up quickly and expanded seamlessly. Users can create new business units smoothly. Transactions can be conducted in 23 languages and in all currencies. It maximizes efficiency through its multi-tenant cloud feature.

True Cloud: With Xledger, users pay only for the resources they use. It’s a true cloud provider as it hosts all its customers on the same software instance. Users also receive upgrades, the latest version of the software and fixes to security issues.

Configuration: It configures to the requirements of the users. It has built-in levers and captures configurations differently from solution capabilities. Upgrades become easier to implement as well.

Unified Solution: Since Xledger is a unified cloud-based ERP solution, functional areas are interwoven with each other. It permits users to access all the modules as it is a multi-tenant platform.

Industry Expertise

With 10,000+ customers, Xledger specializes in offering financial management solutions to education, energy, nonprofits, professional services, real estate and multi-entity organizations. It automates a wide range of processes such as bank reconciliation, recurring billing and subscription. Its business intelligence tool gives employees and managers access and insight into every aspect of the property in their portfolio.

Xledger Reviews

Average customer reviews & user sentiment summary for Xledger:

7 reviews

95%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Xledger reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Accounting Processes: Users praise Xledger for automating tasks like bank reconciliation, saving time and reducing errors.
Real-Time Financial Insights: The platform's dashboards and reporting tools provide a clear view of financial performance, enabling data-driven decisions.
Improved Collaboration: Xledger facilitates communication and data sharing between departments, leading to better coordination and efficiency.

Cons

Complex user interface: Some users have reported that Xledger's interface can be difficult to navigate and understand, especially for those who are new to the software.
Limited customization options: Users have expressed frustration with the limited ability to customize the software to fit their specific needs.
Slow support response times: Some users have complained about slow response times from Xledger's support team, which can be a major issue when dealing with critical software problems.

Researcher's Summary:

Is Xledger the X-factor your business needs for ERP solutions? Over the past year, user reviews of Xledger have painted a predominantly positive picture, highlighting its robust functionality and user-friendly interface. Many users appreciate its cloud-based nature, which allows for real-time data access and seamless integration across various departments. Compared to similar products like SAP and Oracle, Xledger stands out for its ease of use and lower implementation costs.

One of the key strengths users frequently mention is Xledger's comprehensive reporting capabilities. The software offers customizable dashboards and detailed financial reports, which are crucial for informed decision-making. Users also commend its automation features, which significantly reduce manual data entry and the risk of human error. For instance, one user noted that the automated bank reconciliation feature saved their accounting team several hours each week.

However, Xledger is not without its weaknesses. Some users have reported that the initial setup can be complex and time-consuming, requiring a steep learning curve. Additionally, while the customer support is generally responsive, a few users have experienced delays in resolving technical issues. These drawbacks, though notable, are often overshadowed by the software's overall performance and reliability.

What truly differentiates Xledger from competitors is its scalability and flexibility. Small to medium-sized enterprises (SMEs) find it particularly beneficial due to its modular design, which allows businesses to add or remove features as needed. This adaptability is crucial for growing companies that need a solution capable of evolving with their needs.

In conclusion, Xledger is best suited for SMEs looking for a cost-effective, scalable ERP solution with strong reporting and automation capabilities. While it may require some initial effort to set up, the long-term benefits make it a worthwhile investment for businesses aiming to streamline their operations and enhance productivity.

Key Features

Core Accounting: It provides analytical capabilities and advanced automation for accounts receivable and payable, cashbook and general ledgers. It has a flexible accounting chart, consolidated financial information in real-time and automated data entry. It helps generate 1099s easily.
Reporting: The software has a powerful business intelligence toolset, which helps users assess liquidity, analyze data and extract data for better decision making. It has updated real-time dashboards, configurable reports and multi-entry inquiry screens.
Asset Management: It enables accounting professionals to manage and automate the complete lifecycle of fixed assets starting from acquisition and construction to disposal. Automation reduces the time spent on tracking, depreciating and managing fixed assets. This eliminates errors, uncertainties and interventions that afflict excel sheets and other applications.
Forecasting and Budgeting: It allows for an unlimited number of budget revisions and supports multi-entity and multi-currency budgeting. It also supports multi-dimensional analysis and importing from external sources. It makes it easy to compare actual against available budget.
Accounts Payable and Receivable: It automates data entry via OCR bill reading and pre-registration. It has a multi-person, multi-rule and multi-level payment and posting workflows. Xledger has templates for invoices and delivery options. It calculates discounts, royalties, commissions and interest charges.
Project Accounting: Xledger helps users manage projects of all sizes with resource planning, time capture, project invoicing and project accounting. It supports features such as project structure, costing, expenses, reporting and follow up. It handles multi-entity projects and project hierarchies.
Time and Expenses: Xledger equips users with paperless approvals and granular analytics. Employees can directly input or import timesheets using Xledger’s phone app, browser or calendar-based input. Managers can view timesheets from multiple angles and also have access to an electronic timesheet archive.
Payroll: It supports a flexible payroll system, which has payslip distribution via web, mail and email and automatic matching for data in the books. It allows for recurring payroll frequencies and has a set of taxation rules and rate registers.
Procurement and Inventory: Xledger auto-generates purchase proposals and has pre-made purchase order templates. It tracks serial and batch numbers. It also automatically posts goods received accruals.

Limitations

These limitations are current as of this review's creation:

It does not link payroll to employee records
It does not support statistical KPI reporting
Customer support has scope for improvement
It does not have a partner portal
It does not have an open GraphQL for integrations, automated bookkeeping and reconciliation
It does not have a dashboard for administration, planning, QA for customers

Suite Support

Xledger supports its customers from onboarding to integration and beyond. It has help files and support videos within the software and upgrades always come with supporting documentation. After every release, Xledger hosts live webinars. It provides priority support to new customers.

Email: For support, customers should write to the support email for their region:
UK: [email protected]
US: [email protected]
Sweden: [email protected]
Norway: [email protected]

Phone: To contact support, users are required to send emails. The website does not say anything about phone support.

Training: Xledger has consultants host webinars every month, equipping users with tips to use the software.

Tickets: Xledger uses Zendesk as its support portal. Customers can create tickets by sending emails to the appropriate email id and the support team responds via Zendesk.