Essensys Reviews & Pricing

Key Features

Connect

• Network Manager: Provide network solutions for tenants and let them choose the type of network they want. Maintain privacy and security by giving individual usernames and passwords. A live graphical representation of switch boards helps switch ports, create Wi-Fi networks and track usage. Track Wi-Fi usage statistics to create new and tailored plans. 
• Bandwidth Manager: SaaS-enabled infrastructure makes bandwidth delivery easy. Analyze and track IT consumption trends and tailor the bandwidth to tenants needs. 
• Switch Manager: A cloud-based interface helps manage and view services, workstations, ports and switches. Locate devices, see switch port statuses and troubleshoot switches easily. 
• Voice Services: Offer auto-attendant voice services that include high security using network firewall defenses. Use the Softphones feature for communication and track or flag unauthorized uses. 
• Smart Access: Members can use the app for access, bookings and other interactive activities. Offers smart access instead of cards for entry into workspaces, and users can keep the same credentials or app to get access in multiple locations. 
• Move Scheduler: Set up upcoming moves in advance and automate move scheduling to streamline the process. A single calendar view of workspace moves helps track and plan the occupancy and availability of the space. 
• Billing: Provides a summary of all the services used and the consumption of each service and converts it into an invoice. Enables managing billing and payments from a single interface. 

Operate

• Account Management: Manage and track plans, orders, payments and renewals on a single platform. Create license agreements, assign services and delegate rates to members. Includes invoice automation and export, call import, postal charges and integration with multiple payment vendors to streamline the billing process. 
• Access to Members: Automate and smooth out the onboarding process for new members or tenants. Communicate, receive feedback, and manage contracts and license renewal on the same platform. Create plans for members, provide access for booking meeting rooms and conference halls, automate booking confirmations, and offer easy online payment methods. 
• Contract and License Management: Advanced billing and stepped license management help ease the renewal process. Create customized term contracts, receive digital signatures and store signed license agreements on customer accounts. 
• Lead Management: Personalize and automate emails and SMS communications for faster response to leads. Respond to emails and auto-assign leads to sales teams at the same time. Broker integration helps receive real-time incoming leads. Leverage profiles to help the sales team during conversations and sales cycle. 
• Point of Sale System: Present and make any workspace service needed by the client or tenant available through the POS system. Adjust and allocate service charges to the right accounts with preset rules. Directly add charges to the next invoice submitted to the clients. 
• E-Commerce: Allows members to check for availability of space, make bookings and complete the payment process online. Displays customized rates for prospects and existing clients. 

Limitations

•  Invoicing reports are lengthy and don’t give the required information. 
•  Client support majorly converses through chats. 
•  Integration process is complex and hard. 

Suite Support