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#4

Facilitron is ranked #4 on the top 10 Facility Management Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report.

Facilitron Pricing

Based on our most recent analysis, Facilitron pricing starts at $365 (Monthly).

Price
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Starting From
$365
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

Facilitron is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Facilitron:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Facilitron Benefits and Insights

Why use Facilitron?

Key differentiators & advantages of Facilitron

  • Improved Control: Create custom operational rules and sync to schedules to automate HVAC functions. Override and edit HVAC controller, schedule and command rules to retain full control over facility operations. 
  • Real-Time Activation: Control facilities in real time without being on-premise. Schedule last-minute events and immediately initiate facility rules. 
  • Boosted Efficiency and Energy Savings: Schedule HVAC functions to turn on prior to an event and turn off near the end to ensure comfortable temperatures while boosting efficiency by reducing energy consumption and minimizing costs. 
  • Security: Utilize built-in security features to protect operations against unauthorized use. Keep client information confidential and safe without additional software or firewalls. 
  • Transparency and Understanding: Access various reporting datasets to bolster transparency into financial, operational and asset-life outcomes. 
  • Automation: Set custom rules, policies, schedules, maintenance tasks and more to streamline and automate rental processes. 
  • Mobility: Prep facilities on the go using building automation functionality. Provide maintenance staff with complete work order lists for facilities using a GPS-enabled mobile app. 

Industry Expertise

Serves rental facilities and shared space organizations of any size. Caters to public venues, educational campuses, sports venues, commercial buildings, theaters and more.

Facilitron Reviews

Average customer reviews & user sentiment summary for Facilitron:

User satisfaction level icon: excellent

46 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Facilitron reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Centralized Booking: Users appreciate the ability to manage and book facilities across multiple locations from a single platform, streamlining the reservation process.
  • Real-Time Availability: The platform provides up-to-the-minute information on facility availability, helping users avoid double bookings and scheduling conflicts.
  • Easy Payment Processing: Facilitron offers integrated payment solutions, making it simpler for users to handle fees and deposits for facility use.
  • Comprehensive Reporting: Users can generate detailed reports on facility usage, financials, and more, aiding in decision-making and operational planning.
  • Customer Support: The platform is praised for its responsive customer service team, which assists with troubleshooting and user inquiries efficiently.
  • Customizable Permissions: Facilitron allows for the customization of access permissions, ensuring that staff can manage facilities according to their roles and responsibilities.
  • Mobile Accessibility: The mobile-friendly design of the platform ensures that users can manage bookings and access information on-the-go.

Cons

  • Limited Customization: The platform's rigidity can pose challenges for organizations with unique workflows or nuanced approval processes, as it may not accommodate their specific requirements.
  • Usability Concerns: Some users have reported that the interface can feel clunky or cumbersome, leading to a steeper learning curve and potential frustration during adoption.
  • Customer Support: There have been instances where users experienced delays or difficulties in receiving timely and effective assistance from Facilitron's support team, which can hinder issue resolution and user satisfaction.

Researcher's Summary:

Facilitron has garnered positive feedback for its user-friendly interface and comprehensive features, particularly its ability to streamline facility scheduling and rental processes. Users appreciate the platform's intuitive design, which simplifies tasks such as creating events, managing bookings, and processing payments. Additionally, Facilitron's robust reporting tools provide valuable insights into facility usage and revenue generation.

While Facilitron offers a wide range of features, some users have noted that the platform can be overwhelming for smaller organizations with simpler needs. Additionally, the pricing structure may not be suitable for all budgets, as it is typically based on the number of facilities and users. However, Facilitron's customer support team has received praise for its responsiveness and helpfulness in addressing user concerns.

Facilitron distinguishes itself from competitors by offering a cloud-based solution that is accessible from any device with an internet connection. This flexibility allows users to manage their facilities remotely and eliminates the need for on-premises software installations. Furthermore, Facilitron integrates with various third-party applications, such as payment gateways and calendar systems, enhancing its functionality and convenience.

Overall, Facilitron is well-suited for educational institutions, government agencies, and other organizations with complex facility management requirements. Its comprehensive features, user-friendly interface, and cloud-based accessibility make it a valuable tool for streamlining operations and improving efficiency. However, smaller organizations or those with limited budgets may want to consider alternative solutions that better align with their specific needs and constraints.

Key Features

Scheduling and Reservations System

  • Public Request Portal: Create custom rental pages and link them to an organization’s website to provide renters with facility details including photos, price quotes and availability in real time. 
  • Administrative Scheduling Manager: View scheduled events and corresponding information. Manage reservation requests in one place to streamline scheduling and avoid double booking. 
    • Dashboard: Access an overview of tasks and updates regarding requests, reservations, performance data and customer comments. 
    • Calendar: Filter scheduled events by location and venue type. Switch between week, month and agenda views to drill down into upcoming reservations. 
    • Reservation Details: Aggregate reservation details into a single page to track renter affiliation, timeslots, issued permits, insurance information, billing history and communications. Automatically update clients when reservations are accepted or denied. 
  • Custom Applications and Checkout: Create custom applications for individual facilities available for rent. Include insurance requirements along with insurance purchasing and billing options with applications. 
  • Permits: Issue permits including contact and event information, rental terms and reserved dates for all reservations. Use QR codes on permits to verify reservations at the time of an event. 

Maintenance Management

  • Work Orders: Create work orders containing necessary equipment and associated labor and material costs. Generate reports on costs filtered by project, worker and more. Set role-based parameters to include only what is necessary on forms. 
  • Preventive Maintenance: Create profiles for locations with recurring maintenance requirements. Schedule tasks to automatically initiate work orders for multiple locations. Update preventive maintenance profiles individually or in bulk. 
    • Inspection Profiles: Customize inspection profiles to use as templates for ongoing maintenance tasks. Use inspections across an organization, at specific locations or for individual assets. 
    • Task Lists: Add task lists and assign standards to profiles to manage maintenance processes. Access industry standards or create custom standards to track employee performance. 
  • Asset Management: Track assets and inventory items while adding them to work orders to meet requirements. Manage inventory levels and asset movement across facilities using custom variables. 
    • Consumables and Inventories: Manage consumable products, such as custodial products, by assigning them to work orders and locations or allowing them to be checked out on as-needed basis. Set disbursement amounts, reorder thresholds and role-based access to inventory supplies. 
    • Toolroom: Assign assets to specific buildings, locations and work orders. Set inventory items as transferable to track movement across facilities. Allow employees to request assets from warehouses for pickup or delivery. 
  • Maintenance Reporting: Schedule maintenance data generation to receive reports automatically. Select pre-made datasets or create parameters for custom analytics. 
  • Mobile App: Provide maintenance employees with a GPS-enabled mobile app to access all work orders and associated tasks for specific locations. 

Building Automation System

  • HVAC Grouping: Access HVAC and controller groups by location. Review which facilities are standalone and which are part of larger HVAC groups while scheduling events. 
  • Custom Rules: Create custom rules for individual controllers to manage HVAC systems prior to, during and after events. Set temperature controllers to turn on before an event starts and off before it ends to maintain comfortable climates while maximizing energy cost savings. 
  • System and Usage Analytics: Track daily energy usage with an overview for all locations or by drilling down to individual facilities. See which rental properties are frequently used and identify potential spikes to accommodate accordingly. 

Attendee Management

  • Registration: Allow attendees to register for events in a variety of ways, including pre-registration and same-day sign-up. Offer assisted check-in on-premise or provide self check-in options using mobile devices to scan event-specific QR codes. 
  • Health Screenings and Surveys: Require event attendees to fill out health screening surveys prior to admission. Set surveys as anonymous and automatically save or delete responses. 
  • Capacity Limits and Wait Lists: Create custom capacity limits for events, time slots and locations. Maintain waitlists when capacity limits are reached to notify potential attendees if slots open up. 
  • Attendee Lists: Attach attendee lists containing contact information, check-in/out time stamps and wait lists to facility reservations. Export lists to Excel. 
  • Special Terms or Liability Waivers: Include additional liability information and coverage for events to protect owners and renters. 

Reporting and Financials

  • Financial Reporting: Access KPIs and financial data to drive informed decision-making regarding policies, rental prices and services. Monitor approval and cancelation rates. 
  • Operational Data: Manage utilization and facility user data to track asset life spans. Present concrete use evidence to investors. 
  • Executive Summary: Receive quarterly report summaries to gain insight into overall performance metrics. Discuss strategies, best practices and policy updates with an account management team to optimize revenue. 
  • Cost Analysis: Determine a facility’s operational cost per hour by comparing utilization with expenses and location size. Adjust rental prices to offset operational costs. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Real-time availability is not always accurate. 
  •  Difficult to customize specific rental spaces. 

Suite Support

The vendor offers 24/7 support.

mail_outlineEmail: Live chat or fill out an email support form on the vendor’s website.
phonePhone: 1 (800) 272-2962.
schoolTraining: Receive account setup, including data transfers, drone photography and staff training. Access the vendor’s knowledge base for video and document training materials.
local_offerTickets: This information is not available.
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