Industry Specialties: Serves asset-heavy industries
Based on 418 reviews:
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FMX is ranked #2 in the Manufacturing Maintenance Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.
Based on our most recent analysis, FMX pricing starts at $59 (Per User, Monthly).
FMX is supported with the following types of training:
The following support services are available for FMX:
Average customer reviews & user sentiment summary for FMX:
418 reviews
94%
of users would recommend this product
Based on an aggregate of FMX reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
FMX, a facilities management (FM) software, received mixed reviews in 2023. Users lauded its ability to streamline communication, allowing for both maintenance and technology requests within the same system. This one-stop shop approach eliminates the need for juggling multiple platforms, improving efficiency and reducing frustration.
However, some reviewers noted that FMX can be challenging to navigate, especially for new users. This lack of user-friendliness can hinder adoption and slow down workflows. Additionally, the "on behalf of" field caused confusion, with some staff members unnecessarily adding their own names, potentially impacting reporting accuracy.
While FMX faces competition in the FM software market, its ability to facilitate two-way communication between users and the system sets it apart. Imagine a tenant encountering a faulty air conditioner. With FMX, they can submit a maintenance request directly through the system, eliminating the need for phone calls or emails. This not only saves time but also provides a clear record of the issue for maintenance personnel.
FMX might be best suited for organizations with a strong IT support team that can assist with initial setup and user training. Its communication capabilities can be particularly valuable for businesses with geographically dispersed teams or those managing multiple facilities.
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