Categories:

#127

IMPAK Solutions is ranked #127 in the Facility Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

IMPAK Solutions Pricing

Based on our most recent analysis, IMPAK Solutions pricing starts at $0 (Per Square Foot, Annually).

Price
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Starting From
$0.00
Pricing Model
Per Square Foot, Annually
Free Trial
No

Training Resources

IMPAK Solutions is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for IMPAK Solutions:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

IMPAK Solutions Benefits and Insights

Why use IMPAK Solutions?

Key differentiators & advantages of IMPAK Solutions

  • Improved Efficiency: Streamline facility management tasks through automated workflows, reducing manual effort and minimizing errors.
  • Cost Savings: Optimize resource allocation and reduce operational costs by identifying inefficiencies and implementing corrective measures.
  • Enhanced Communication: Facilitate better communication between team members and departments with integrated messaging and notification systems.
  • Real-Time Monitoring: Gain immediate insights into facility operations with real-time data tracking and reporting capabilities.
  • Preventive Maintenance: Schedule and track maintenance activities proactively to prevent equipment failures and extend asset lifespan.
  • Regulatory Compliance: Ensure adherence to industry regulations and standards through automated compliance tracking and documentation.
  • Data-Driven Decisions: Leverage comprehensive analytics and reporting tools to make informed decisions based on accurate data.
  • Scalability: Easily scale the software to accommodate the growing needs of your organization without significant additional investment.
  • Customizable Solutions: Tailor the software to meet specific organizational requirements with customizable modules and features.
  • Enhanced Security: Protect sensitive data with robust security measures, including encryption and access controls.
  • Improved Accountability: Track task assignments and completions to ensure accountability and transparency within the team.
  • Resource Optimization: Allocate resources more effectively by analyzing usage patterns and identifying areas for improvement.
  • Reduced Downtime: Minimize operational disruptions by addressing issues promptly through efficient task management and resolution.
  • Better Vendor Management: Streamline interactions with vendors and contractors, ensuring timely service delivery and quality control.
  • Environmental Sustainability: Implement energy-saving measures and monitor environmental impact to support sustainability initiatives.

Industry Expertise

IMPAK Solutions is a cloud-based facility management software that's been a favorite among facility managers and engineers for over 20 years. The software is particularly well-suited for companies with multiple properties in different locations, as it can manage portfolios of properties with ease and provides access to the right people at the right time.

IMPAK Solutions Reviews

Average customer reviews & user sentiment summary for IMPAK Solutions:

User satisfaction level icon: excellent

7 reviews

100%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of IMPAK Solutions reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User-Friendly: IMPAK Solutions is widely recognized for its intuitive interface that is easy for both staff and tenants to use.
  • Comprehensive Feature Set: IMPAK Solutions offers a full suite of tools that cover various aspects of facility management, from maintenance scheduling to tenant communication, eliminating the need for multiple software solutions.
  • Customizable and Scalable: IMPAK Solutions can be tailored to accommodate the specific needs and processes of different property types and sizes, making it suitable for both small businesses and large enterprises.
  • Responsive Customer Support: Users consistently praise IMPAK Solutions for its prompt and helpful customer support team, ensuring that any issues or questions are addressed efficiently.
  • Continuous Improvement: IMPAK Solutions demonstrates a commitment to ongoing development, regularly releasing new features and updates based on user feedback and industry trends.

Cons

  • Limited Reporting Features: Some users have expressed a desire for more comprehensive reporting options within the IMPAK system.

Researcher's Summary:

How impactful are user reviews for IMPAK Solutions? IMPAK Solutions generally receives positive feedback from its users, who appreciate its user-friendly interface, comprehensive features, and responsive customer support. Users highlight the software's simplicity and ease of implementation as major strengths, even for large and complex building management operations. One user specifically mentioned appreciating IMPAK's customizability, allowing it to adapt to their needs instead of forcing them into a rigid framework. This flexibility seems to be a key differentiator for IMPAK compared to competitors, as many other facility management solutions are perceived as being less adaptable. Another compelling aspect is IMPAK's commitment to providing new features and updates at no additional cost, which users view favorably as it demonstrates ongoing value and a customer-centric approach. However, some users expressed a desire for more comprehensive reporting options, which could be an area for improvement. Overall, IMPAK Solutions is well-suited for facility managers and engineers in various commercial property settings who are seeking a robust, user-friendly, and customizable solution. Its adaptability and continuous improvement with regular updates make it a particularly good fit for organizations with evolving needs and a desire for long-term value.

Key Features

Notable IMPAK Solutions features include:

  • Work Order Management: Streamline the creation, assignment, and tracking of work orders with real-time updates and notifications.
  • Preventive Maintenance Scheduling: Automate routine maintenance tasks to ensure equipment longevity and reduce unexpected downtime.
  • Asset Management: Maintain a comprehensive database of all facility assets, including detailed information on condition, location, and maintenance history.
  • Vendor Management: Efficiently manage vendor relationships, contracts, and performance metrics within a centralized platform.
  • Inventory Control: Track and manage inventory levels, reorder points, and usage patterns to prevent stockouts and overstock situations.
  • Mobile Access: Access the platform from any mobile device, allowing field technicians to update work orders and asset information on the go.
  • Customizable Dashboards: Create personalized dashboards to monitor key performance indicators (KPIs) and gain insights into facility operations.
  • Reporting and Analytics: Generate detailed reports and analytics to identify trends, measure performance, and make data-driven decisions.
  • Compliance Tracking: Ensure adherence to industry regulations and standards by tracking compliance-related activities and documentation.
  • Tenant Portal: Provide tenants with a self-service portal to submit maintenance requests and track their status in real-time.
  • Energy Management: Monitor and optimize energy consumption to reduce costs and improve sustainability efforts.
  • Integration Capabilities: Seamlessly integrate with other enterprise systems such as ERP, CRM, and IoT devices for a unified facility management experience.
  • Security Features: Implement robust security measures including user authentication, role-based access control, and data encryption to protect sensitive information.
  • Custom Workflows: Design and implement custom workflows to match specific operational processes and improve efficiency.
  • Help Desk Support: Access dedicated help desk support for troubleshooting and resolving issues promptly.
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