Industry Specialties: Serves all industries
Based on 208 reviews:
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ServiceTitan is ranked #2 in the Job Scheduling Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.
Based on our most recent analysis, ServiceTitan pricing starts at $398 (Monthly).
ServiceTitan is supported with the following types of training:
The following support services are available for ServiceTitan:
Average customer reviews & user sentiment summary for ServiceTitan:
208 reviews
90%
of users would recommend this product
Based on an aggregate of ServiceTitan reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
ServiceTitan garners praise for its user-friendly interface and comprehensive features, particularly its scheduling, dispatching, inventory management, and reporting capabilities. Users appreciate the software's ability to streamline operations and enhance productivity, highlighting features like automated job confirmations, technician bios, real-time customer notifications, and convenient payment options. The platform's robust project management tools, including real-time project tracking, budget management, and automated payment applications, are also commended for their effectiveness in keeping projects on track and profitable.
Despite its strengths, some users express concerns about ServiceTitan's cost, which can be a barrier for smaller businesses. Additionally, the software's limited integration with other systems can pose challenges for businesses with existing technology stacks. While ServiceTitan offers a competitive feature set comparable to platforms like Salesforce Service Cloud and Microsoft Dynamics 365 Field Service, its affordability often sets it apart.
ServiceTitan is best suited for businesses, regardless of size, seeking to optimize their field service operations. Its comprehensive features cater to various industries, including HVAC, plumbing, electrical, and pool services. The software's ability to automate tasks, improve communication, and provide real-time insights empowers businesses to enhance efficiency, customer satisfaction, and profitability.
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